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Recent customer comments

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All reviews (68)

Business travelers (6)

Couples (20)

Solo travelers (7)

Families with young children (14)

Families with older children (8)

Groups (13)

Excellent
8.1
based on 68 reviews
Hotel Condition/Cleanliness
7.7
Facilities
10.0
Location
9.1
Room Comfort/Standard
7.9
Staff Performance
8.3
Value for Money
8.3
Food/Dining
7.3

6 eugene S.
Singapore
August 21, 2015
Great!
location, functional and price
great!

8.3 Debra K.
Canada
January 21, 2015
Good location and spacious rooms
Size of the room, location, balcony
Location was close to restaurants, a reasonably safe neighbourhood, rooms were spacious and well maintained.

8 Lynette M.
South Africa
December 17, 2014
Superb
Reception was perfect, Very clean and calling for assistance was on point!!
Our stay way great we had a fantastic time. There was only one small issue the kitchen cutlery and crockery was not all there as it was a self catering. I hope that you kindly refurbish it with the nececities. Example there was no egg lifter/spatula, grater these are necessary to have in a selfcatering. Other than that it was great I had a fantastic time thank you.

8.7 Attie W.
South Africa
December 21, 2014
Rinette
Harbour view, Location, Comfart of apartment
Very pleasant stay, nothing negative. Had a great view on harbour. Quiet at night. Safe parking. We did not use the cafe and bar, but it had a nice vibe. Nice pub on the corner. Just opposite Cape Quarters where you can buy anything you need. Friendly helpful staff.

4.7 Makoto S.
Japan
November 29, 2014
Poor service
Location
Air conditioner was out of order and we ask for the maintenance. First of all, we had to wait so long for the staff to come. Though they checked, it did mot work and had to bear in hot room for 3 nights during the hot summer days(33 ℃)! Room key was also very old and we asked to change the room keys... Room lamps did not work due no bulbs in it.... Poor facility hotel which we do not recommend.

9.3 suzuki A.
Japan
November 21, 2014
cost performance was awesome!
location cleanness view
it was really clean hotel and the view from the veranda was awesome!!! we can see Table Mountain just in front! also, there is supermarket within 3 minutes walking and also there are some cafes which we can have breakfast! we can also walk to Waterfront area and we felt quite safe on the way. The room is big enough for four of us. there are washing machine and two bathrooms! we travel around in South Africa and last day we came back to Cape Town and stayed at the different hotel but this hotel was much much better! the price was reasonable as well! i can recommend this hotel very much! at the lobby there are the lady and gentlemen, they are so kind and help us the sightseeing spot and the restaurants everything. very helpful!

9.7 Nafisa A.
South Africa
September 25, 2014
Great Great Great
Space, Comfort, Valye
Great

8.3 Adedolapo A.
Nigeria
September 03, 2014
good location
being an apartment, big livng room and lovely balcony views
Room 612 was were we stayed at first. We later changed to 611 and thats a lovely apartment.

6 Pieter P.
Netherlands
March 03, 2014
Good location poor internet
Location, Parking Staff
Location in Waterkant is good if you like to check out the gay bars or have dinner at the restaurants in the neighborhood. But city center with markets is a bit further. Our apartment had some issues with the shower. The apartment had a washing machine which was usefull.

7.3 Cornelius S.
South Africa
March 11, 2014
Acceptable
Location, staff, attractions
Initially very disappointing. The room we got at first was a dump, dirty, smelly, falling apart! The staff were however very apologetic and we only had to endure 1 night in that hole, they were able to move us promptly the next day to a room with 100% improvement, after approval by management. They ensured me that the particular room in question got blocked off from future use??? Otherwise there was lovely staff, and the location couldn't be better. All at a very reasonable price (except that first room)