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The Royal Horseguards Hotel

2 Whitehall Court, Victoria and Westminster, London, United Kingdom SW1A 2EJ (Show on map)

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"Location, size and quality of room, staff ..."

  • Kimberly, United States
  • June 27, 2015
  • Area: Victoria and Westminster
  • Rooms : 282
  • Free Wi-Fi

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Room Types
Deluxe Double Bed Advance Purchase
Deluxe Double
Deluxe Double Standard Hot Deal
Deluxe Double Hot Deal
Deluxe Double
Deluxe Twin
Deluxe Twin
Deluxe Twin Advance Purchase
Deluxe Twin Hot Deal
Deluxe Twin Standard Hot Deal
Executive Double Hot Deal
Executive Double Standard Hot Deal
Executive King with View Advance Purchase
Executive Double Bed Advance Purchase
Executive King with View
Executive Double Bed
Executive Double Bed
Executive King with View
Executive King with View Hot Deal
Executive King with View Standard Hot Deal
Suite Hot Deal
Suite Advance Purchase
Suite Standard Hot Deal


When would you like to stay at this hotel?

Features of The Royal Horseguards Hotel

24-hour front desk

24-hour room service



BBQ facilities

business center

car hire


currency exchange


facilities for disabled guests

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

Sports and Recreation

fitness center


free Wi-Fi in all rooms

Wi-Fi in public areas


valet parking

Languages Spoken


Chinese (Cantonese)














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Winner of the prestigious AA London Hotel of the Year award in 2010-2011, The Royal Horseguards Hotel is situated near Whitehall Court and primed for exploration in the heart of London. Guests will enjoy access to numerous tourist sites spread across the Western side of London, in addition to the central areas. The hotel also boasts easy access to the Heathrow Airport and features views of the River Thames. Additionally, the Houses of Parliament, Trafalgar Square, Buckingham Palace, Chinatown, and West End theaters are nearby. The rooms are lavish and provide guests with business level accommodation. The on-site restaurant caters to a variety of tastes and features a vast selection of international dishes. The Royal Horseguards Hotel is ideal for travelers that want standard business class accommodation in a convenient area. Winner of the prestigious AA London Hotel of the Year award in 2010-2011, The Royal Horseguards Hotel is situated ... see more
When booking more than 10 rooms, different policies and additional supplements may apply.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
24.95 GBP

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance to Airport
25.0 km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 166 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (166)
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Kimberly S. Business travelers United States of America, June 27, 2015
Fantastic hotel!

Location, size and quality of room, staff
Great stay. Will definitely stay there again. Would also recommend to others.
Dita L. Couples Czech Republic, June 21, 2015
Perfect weekend

Location, staff, equipment
Warm welcome, room very nice and ready 3 hour before check-in time. My agoda voucher said that breakfast is not included, but it was. What a nice surprise. The location is perfect.
Jane D. Couples New Zealand, June 20, 2015
Disappointing for the price

Our stay was very disappointing. Cleanliness of the room was patchy and inconsistent ( coffee pot and teapot often returned to the draw full of cold tea and coffee! ) turn down service offered one ( not 2) chocolate at times, rang restaurant to have them hang up 3 times without answering, IPad in the room welcomed another guest and it remained like that for a number of days, often breakfast was so crowded that we had to wait in the corridor for a table...altogether not what I expect for the high price.
Stephen B. Couples United Kingdom, May 30, 2015
2 night stay

reception staff, tearoom staff and breakfast
Reception staff, breakfast and tea room were excellent. Room was facing onto the road and the windows were not noise proof. We were awoken at 5.45am each morning with the clanging of workmen opposite. Facilities in the evening were minimum, having returned from the theatre to find the small bar full, sitting in the corridor having a nightcap from a skeleton staff was rather disappointing.
Joann J. Couples United States of America, May 29, 2015
May 2015

Staff, location, comfort
The hotel is beautiful. Staff were wonderful and attentive. We stayed at four hotels on our trip and this was by far the favorite. We did not eat in the hotel so I have no rating. The only issue was they didn't have a table for us in the dining room because we didn't have reservations. Since we just checked in I thought this was odd and they should have made some attempt to accommodate us, even if not immediately. But nothing was offered. The concierge recommended a wonderful Italian restaurant nearby. We ate there twice instead of at the hotel.
Sio P. Couples China, May 8, 2015
A satisfactory stay in London

Very good location, friendly staffs
Good location, close to underground Embankment station, can easily get to everywhere in London, friendly and helpful staffs, room a bit small but nice environment, cleanliness can be improved.
Sue K. Business travelers United Kingdom, May 7, 2015
A Fantastic Hotel!

Hospitality, room, food
This is one of the nicest hotel stays we've ever had -- especially for the money. We were welcomed graciously; the room was spacious and well appointed; our meal in the lounge was delicious and the atmosphere was comfortable and relaxed. We will certainly stay at the Royal Horseguards again!
Paul F. Couples United Kingdom, April 26, 2015
Room with a view...not

Tidy and clean
Welcomed but given a room with no view at all and windows that didn't open. Offered an upgrade but to a room with 2 single beds.
Adrian O. Couples Ireland, December 28, 2014
Terrific overall

Location, location, location
Amazing location, staff and facility. One small criticism, if the 5 star rating is warranted then I believe standards should be of the highest possible. The tiles around the shower drain need to be re-grouted, the grouting is missing. Also, there is a significant crack in the hand basin. Overall though, we loved the place and thoroughly enjoyed our brief stay.
Alison H. Families with older children United States of America, December 27, 2014
Simply wonderful

Location, ambiance, and the woman with the ermine painting and the view from our hotel
We loved the Royal Horsequard Hotel and will return as soon as we find ourselves in London again.
< Previous page 1 - 10 of 166 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Covent Garden
  • London Eye
  • The Houses of Parliament
  • Trafalgar Square
  • The West End

From London City Airport, take the Docklands Light Railway (DLR) to Tower Gateway, then the Circle or District line (westbound) to Embankment. From London Heathrow, we recommend the Heathrow Express. This runs direct from the airport to London Paddington in just 15 minutes (20 from Terminal 5) and there’s a train every quarter of an hour. The Gatwick Express runs a similar service to Victoria. From either terminus, you can take the Underground to Embankment station which is opposite The Royal Horseguards.

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Customers like this hotel for:
Nearest transport:
  • Embankment Tube Station (0.2 Km / 3 min walk)
Area recommended for:
  • business
  • culture
  • restaurants
Distance to airport:
  • London City Airport (12.2 Km)
  • London Heathrow Airport (23.0 Km)
Customer comments:
  • "comfortable" , "Great location" , "Helpful staff"
Top attractions in the area:
  • Trafalgar Square (0.4 Km / 5 min walk)
  • London Eye (0.4 Km / 5 min walk)
  • National Gallery (0.4 Km / 5 min walk)
  • Westminster Abbey (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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