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The Royal Horseguards Hotel

2 Whitehall Court, Westminster, London, United Kingdom SW1A 2EJ

Recent customer reviews

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Excellent

8.8

based on
184 reviews

144 reviews in English

Value for Money
8.2
Location
9.6
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.0
Food/Dining
8.0
All reviews (184)
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Mark S. Couples United Kingdom, December 21, 2015
Five star customer care in a five star location

Going the extra mile. Stunning views. Luxurious room.
10
First class
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Henry S. Couples United States of America, October 22, 2015
A Wonderful Anniversary

Intimate atmosphere, attention to detail, and attitude of staff
9
It was memorable and I really appreciate the thoughtfulness and special treatment given because we were celebrating our anniversary. The delivery of chocolates and wine to our room was a lovely surprise.
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Peter S. Couples Canada, September 14, 2015
Very good

Location, size , cleanliness
8.7
Excellent
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Alan K. Groups United Kingdom, August 22, 2015
FANTASTIC

LOCATION.ROOM SIZE AND STAFF
10
FOURTH VISIT THIS YEAR SAYS IT ALL.
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Jacky C. Couples South Africa, August 16, 2015
Outstanding london hotel

Location, service, facilities on the room
10
Brilliant stay with excellent service. Everything outstanding but we would have loved a view
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Jeremy T. Couples Singapore, August 14, 2015
Lovely stay at the Royal Horseguards

Great Location, Great staff, spacious rooms
8.7
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Evangeline T. Couples Philippines, August 7, 2015
Location in a romantic place

Location staff are attentive and the hotel itself are very romantic place
8.7
wonderful and will be back again:)
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Edward W. Couples Canada, August 6, 2015
Fantastic Stay

Staff, room, free newspaper
10
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Olivier A. Couples France, August 6, 2015
A nice stay in the middle of London

The location is fantastic and the premises are really great.
9.7
Had a great experience at the Royal Horseguards Hotel, its location is really fantastic, just a few minutes away from Westminster and Charing Cross. The building looks super nice, and the rooms and premises are very well maintained and clean. They have a small patio in front of the hotel where it's possible to eat or drink outside. Staff is good, though once at the bar it took us some time before being serve. Minor issue though. Overall we had a great stay and will surely come back!
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Stephen M. Couples United Kingdom, July 18, 2015
London trip

Location, staff, room comfort
9.7
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