Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 7157 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.2
Sort by

chak N. from Hong Kong
Couples
Stayed one night in June 2013
well
good location and perfect facilities
This hotel has a good locaton such as near to the shopping malls and city centre.
Reviewed June 25, 2013

Jong K. from South Korea
Couples
Stayed one night in June 2013
Cofortness. great location.
location. friendly staff. large and well equipped room
Reviewed June 25, 2013

ROBERT M. from Australia
Business travelers
Stayed one night in June 2013
Very comfortable, very convenient location
Great location, easy access to and from airport, perfect location for China ferry service, very comfortable
Excellent option for the busy business traveller.
Reviewed June 25, 2013

Caren R. from Philippines
Business travelers
Stayed 2 nights in June 2013
Comfortable stay
good location, easy access to local transport, complete utilities
Reviewed June 25, 2013

Bee T. from Malaysia
Families with older children
Stayed 4 nights in June 2013
Housekeeping is not very good
convenience for those taking ferry to and from macau and china
Ok except for the housekeeping service
Reviewed June 25, 2013

Jonathan A. from Philippines
Families with young children
Stayed 3 nights in June 2013
average
location location location
clean but really small rooms
Reviewed June 25, 2013

Elizabeth C. from Philippines
Groups
Stayed 2 nights in June 2013
Good Location with Equally Dismal Service
Just the location
Location is good, BUT SERVICE IS NOT AT PAR. When I booked, I specifically requested for 2 rooms with double beds. Hotel information said that check-in time would be 2 PM We arrived around 12 noon. Decided to leave our luggage and come back around 2 PM to check-in. She got our passports and reiterated that we requested for 2 rooms with double beds. After keying our information to their system, she informed us that check-in time would be moved to 3pm since the housekeeping was not yet done preparing the rooms. There was no issue there as long as we get our 2 rooms by 3 PM and the staff said yes. Unfortunately after that, she said there were no rooms with double beds available. How could she say the room was not yet done with housekeeping (the reason why they moved check-in time to 3 PM) if to begin there were no longer rooms with double beds available? She offered twin beds and I just said fine After lunch, we returned around 3 PM expecting to get our room keys only to find out only 1 room with twin beds was available. It was a total disappointment. I asked what time would the other room be available? She said they would call and inform us. When we saw the room, it was really small. It could only fit 2 people, and barely a space more for our luggage. 4 people fitting in a really small room, with hardly a meter of legroom. I called the front desk to ask what time would the second room be finished, and they said that they would check with the housekeeping and would reconfirm. We called again and the front desk said it would be available an hour. We waited, but there was no call at all. We left the hotel almost around 5. We returned to the hotel around 11 PM. And I was already not in a good mood because of the delay. I was willing to be understanding until one of the front desk passed me to one of their male staff. I was conveying my complaint, which they said would be an hour after 3 PM. And when he answered back he was raising his voice. He said there must have bee
Reviewed June 25, 2013

Anson C. from Hong Kong
Solo travelers
Stayed one night in June 2013
clean and tidy room
clean, quiet and tidy
Reviewed June 24, 2013

Hang T. from Macau
Business travelers
Stayed 4 nights in June 2013
very nice
clean, nice room
Reviewed June 24, 2013

Billy L. from Hong Kong
Business travelers
Stayed one night in June 2013
Good place for shopping and sightseeing
Near China HK City for visitor to China by ferry is very convenience
I booked this hotel for my colleague from UK. They are very appreciate this hotel close to China HK City ferry terminal.
Reviewed June 24, 2013