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Recent customer comments

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Very good

based on 7157 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.5
  • Food/Dining 7.2

Zhuo L.
July 27, 2012
Good Location, Bad Service
Good Location
Good Location, Bad Service, not like four star hotel. Staff is not helpful. check in time is very long

Tan H.
July 27, 2012
Great location but small room, no writing table.
Good location, value for money breakfast.
Find access to room security is good. Room is quite small, no writing table. However the bed is big but the pillow is quite flat. Good range of buffet breakfast but can be better.

Susan C.
United States
July 26, 2012
Refreshing room to return to. Great service
great service, clean room, convenient location
Designer purses were stolen from my luggage and we weren't sure if it was the airport of the hotel. There was a possibility it was the boys who brought up our luggage. We contacted the hotel staff and they brought me a manager immdediately. She checked the history of who entered our hotel room and then checked the security cameras. All of this took about three hours total. Nothing appeared to hint that the hotel had anything to do with the stolen items. They took my situation very seriously especially since it was late at night. Afterwards, they offered to call the airport for me. Great service.

Anna S.
United States
July 26, 2012
Great location, clean rooms.
Location, cleanliness.
The size of the room are small and the check-in process took so long. Over all I had a nice stay because it was clean and the location is good. I would go back again.

Belinda D.
July 25, 2012
lovely hotel; great location; exceptional service
beautiful interior; great location; exceptional service
My daughter and I stayed in Royal Pacific for 3 nights, and we had the most perfect vacation! The hotel is not only beautiful, but is also conveniently located beside malls, restaurants, the mtr stations, and even the ocean! We stayed at a penthouse room, where the view was just great!

Kok C.
July 24, 2012
Good service
C;lean rooms and located ibext to China Ferry
Hotel is next to China Ferry and if your stay in HK includes a day trip to Macau or Zhuhai, it is a great convenience. The staff managed get us a room, non-smoking with king size bed. Views was good but not great - no harbour view

Ho A.
July 24, 2012
perfect hotel with no regrets
all the amenities with great view and room design
this is the 3rd time ive stay in hongkong. earlier on i stayed at langham place 5 star hotel it was very very good but to compare with a 4star hotel, i feel that this was worth every single cent. location is great. food and shops are abundant. its only 5 mins walk to tsim sha tsui station. room is quite comfortable clean and large. what else can you ask for ?

Arturo D.
July 24, 2012
Great location but small room
Hotel has rather compact room on the hotel wing. It is located adjacent to the shopping malls which makes it quite convenient.

July 23, 2012
convenience and strategic location hotel
strategic location
overall is good. location is good, is next to the ferry terminal. and there is free shuttle from kawloon station to hotel. a lot of shop and restaurant nearby the hotel. easy to get a taxi at the location too.

Weili C.
July 23, 2012
Lovely hotel and service
perfect location!!!
The location of the hotel is perfect. Very convinent to go to anywhere with the train. However, the hotel is a little bit old but still cosy.