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Recent customer comments

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Very good

based on 7155 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.2
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Nina S.
March 31, 2012
Superb service and great location
Strategically located around shopping malls and restaurants, clean and friendly service
We always stay at this hotel when in Hong Kong (about 2-3 times a year) because of its location and cleanliness. There is an exit to a mall (where the Macau Ferry station is located) where a lot of branded outlets are located. Just a few meters away is Ocean Center and a few blocks down is out favorite H&M store. Our favorite restaurant Din Tai Fung is very close to the hotel too.This hotel can boast of very friendly staff and excellent service.

Tom D.
United States
March 31, 2012
A good hotel in a good area
Close to public transportation, shopping and sights
I had to change rooms twice during my three day stay. The first time was due to a booking problem and switched to a non smoking standard room. Emergency repairs to an adjacent room caused me upgrade to premier room. The staff were very accommodating. The original room was very small and need of renovation. The premier room much better in size and condition. I highly recommend spending the extra money for a room in the tower side of the hotel.

Asawin W.
March 31, 2012
Gorgeous rooms with nice views, staffs r friendly
Nice view, nice room, great location
This hotel is next to the sea, it has spectacular view especially at night. It is just next to habaour city shopping malls, so if you're planning for a shopping trip with high range accomodation..this place is perfect for you! Hotel facilities are great!

David S.
United Kingdom
March 31, 2012
room view of harbour very obsstructed by building
Good location - Near green park and harbour
The hotel is perfect location for Ferry and shopping Shame had no music Bar open during stay the rooms comfortable - just shame about harbour view being very limited - even though suppoosed to be main feature

Robin W.
March 30, 2012
Great Location but small rooms
Good location.
We enjoy our stay at the Royal Pacific. Great location to shopping malls, eatery , cinema. The hotel room are clean.

Jiang S.
March 29, 2012
The Royal Pacific Hotel and Towers
good location

Mei W.
March 29, 2012
Great location
Close to main shopping area(harbour city) and working distance to Elements.
This hotel was quite old and packed with tours before. Everything improves a lot after they renovated the whole thing. However, the room is small, which is similar to most of hotels in HK.

mo B.
March 28, 2012
handy location but very noisy
very good for shopping-lovers
due to the road rennovation downstaris very noisy since 10am to 6pm and can not change rooms at all

antonio H.
March 28, 2012
hotel is renovation and noisy
accessible to best restaurant
the place is ok, but very noisy, coz they are having renovation, , security is not so safe, coz when i seat there ,someone approach me say that my face is so lucky and asking if i would want to fortune tell.

Novita D.
March 27, 2012
Good Location
The location is very near with Ferry terminal. There are a lot of mall around this hotel.For someone who want to go to Macau in the next day then this is the best hotel to stay. There is shuttle bus from and to Airport. The only bad thing here is the room. It is very small, there is no space for my baggage.