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The Royal Palm Beachfront Hotel

66/2 Taweewong Road, Patong, Phuket, Thailand 83150 (Show on map)

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Formerly : Royal Palm Resort
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Area: Patong Number of Rooms: 67

Recent customer reviews

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Good

7.3

based on
852 reviews

Value for Money
7.2
Location
8.8
Staff Performance
6.9
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (852)
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Dayang R. Groups Malaysia, September 16, 2014
comfort room but too many cockroaches

good location, beach is just a few step away from hotel, easy to find halal food
7
It was a good experienced staying in this hotel with good location, near to beach, in between bangla road and hard rock cafe, easy to find halal food, conviniences stor is near too. The only things is the hotel management have to do some maintainance of the pool area. The floor plank was broken, cockroaches in a room, limited signal of wifi, no lift. We hv to carry our own luggage to 3rd floor.
Steven G. Groups Malaysia, September 15, 2014
Staff not really understand english.

Near sea side
6.3
John U. Couples Australia, September 13, 2014
great position...but very dated

very close. to beach..shopping and food.
6
This motel is really showing its age...needs major renovation. Roof pool area in very poor condition. No buffet breakfast and breakfast available was of an inferior quality. Cheap and cheerful.
Gareth N. Couples South Africa, September 7, 2014
worst hotel ever

location
2.7
Worst hotel I have ever stayed at and i've used Agoda for many years and have been to Thailand 8 times. So u must know i've stayed at a lot of hotels to say that The Royal Palm is the worst. 1) Cockroaches in the room with dead ones in the corners and the dead ones are never cleaned up. 2) I asked room service for a small glass of ice when I ordered a meal from them and they wanted to charge me 50baht for ice. 3) Staff does not speak English so difficult to get what u want or get problems solved. 4) Room cleaning staff start cleaning rooms from 7am and make such a noise in the passages shouting and laughing at each other u are forced to wake up. 5) Very noisy young people that stay there and come back drunk in the early hours of the morning waking u up. 6) Dirty cutlery at dinner tables 7) Breakfast is very simple and over priced. 8) They give u 1 toilet roll per day. 9) Fridges are not cold and u can't adjust them. 10) Aircon in the rooms is not cold enough and very noisy that it keeps u awake. 11) Takes long for reception to answer the phone when u call down 12) Sheets are not changed until u check out. 13) Shower curtains are filthy with grime from all the people before me and has never been cleaned 14) Wasn't happy with my room and asked to look at others and they where all talking in Thai and I had to force them to make an effort to show me other rooms. No customer service whatsoever 15) TV picture quality VERY bad and the speaking is out of sync with their mouths. 16) They advertise FREE Wifi but it never works properly and had to call reception 3 times a day to ask them to reset the wifi hub. VERY slow WiFi. 17) 4 English channels only on TV. 18) No concierge service so u must carry your owns bags to your room and also when u leave. Just the worst place I have every stayed and for the price they charge u, u should get much better service and cleanliness.
He C. Families with young children China, August 29, 2014
good trip

good location, friendly staff,cleanning
8
Raymond S. Couples Sweden, August 28, 2014
supervisor

location
6
He C. Families with young children China, August 27, 2014
good for value

cleanning room, good location, friendly staff
8
Choon H. Solo travelers Singapore, August 22, 2014
goooooooood

location, friendly staff, budget
8
For the amount I paid, its ok. There are only 2 issue to highl7ght the wifi is very bad. The tv antenna really needs to fix.
Nigel G. Solo travelers Australia, August 18, 2014
value for money

Location, efficient staff, service
6
Rooms are basic, but OK for the price & considering the location. Quite noisy though between rooms & outside noise. Lot's of bars close by, which if you are at them partying OK, but if you want to sleep it's a bit difficult.
Sergey M. Families with young children Russia, August 7, 2014
Godo hotel but not without flaws

Location
8
Hotel features a very good location but has a major flaw - most rooms are without windows. It may not be a problem for some people but creates a somewhat claustrophobic atmosphere. Other than that - good value for money.

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Customer Reviews - The Royal Palm Beachfront Hotel, Phuket

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