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Very good 7.7
Based on 4255 reviews

Recent customer comments

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Very good



based on 4255 reviews
  • Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3

Sharon T.
Malaysia
November 02, 2012
Great location with spacious rooms
Clean hotel
Rooms and location was superb. Close to Bangla road where most clubs are. Just that wifi should be good if can be used in the rooms as well. Overall nice hotel with good service and prompt service.

SIT M.
Malaysia
November 02, 2012
Nice hotel in the middle of town
Near to town
The hotel is quite comfortable and it just in the middle of the town. Can easily walk to the beach and also town area. The breakfast selection also quite good.

Lai L.
Singapore
November 01, 2012
Good location and good size room
clean spacious and great location in patong
stayed here for 4 nights. good location in the heart of patong. walking distance to beach and junceylon. steps away from bangla road. heaps of restaurants and massage places just downstairs. i stayed in oct so it was a non peak and i got a good price for the room.

kerri H.
Australia
October 30, 2012
Great Location
25 Storeys Views amazing Rooms
on arrival was given a warm welcome by staff and they upgraded me. went up in the lift to 20th floor. my room was absolutley amazing, beautiful! large bathroom walk in robe. very tastfully decorated with large bed lounges tv even the bedside clock had everything on it so you could turn lights off tv air just at the press of a button. the balcony ...i was so surprised at how big is was with chairs and table, even sun lounges. the views are amazing you can see out to the beach, hillside about 180 degree view from balcony. would i come back yes deffinatley

K A.
India
October 29, 2012
great location and service with a smile
Proximity to Patong beach, great big rooms, easy check-in, check-out, large swimming pool, Halal restaurant
we enjoid the stay here in royal paradise. location and view from room was great. like to stay again.

Yoke N.
Malaysia
October 29, 2012
not so good experience
quite ideal locations at center of entertainment
the day we checked in to the hotel, that very first night we got locked out from the room at 2am after the night out, as the door security lock's battery went flat. front desk security personnel was rude and made us wait for hours despite our complain. their only excuse is that there is no technician available. why does a 4star rated hotel doesnt even have a standby technical personnel to assist on this simple matter

Soo T.
Malaysia
October 28, 2012
Nice hotel But Poor Customer Service!
strategic location, walking distance to Bangla Road and Patong beach
I have total 5 adult and 1 kid during my stay at The Royal Paradise Hotel for 2 rooms, i need to add bed to one of the room and we paid additional 1000Baht upon check in.However, the Housekeeping Department failed to arrange the extra bed until night time 10pm despite more than 10 time calls! On top of that, the poor reception counter did not managed our check in well. since we request to add in one bed in one of our rooms, they should add the bed to the more spacious room but they did it to other smaller room! we are not able to change it since they had arranged for it. Besides, room with additional bed was at 6th floor corner room. It was an unpleasant stay as there were some construction works undergone at the same time no matter daytime or night time. We could not sleep well. I hope the customer service will improve in the future.

Andy H.
Malaysia
October 27, 2012
great location and nice hotel
good location and valuable
the hotel is nice and clean, with all facilities and infractuatual to all attractive location in kl

Kamal K.
Malaysia
October 27, 2012
Lovely room and friendly staff
nice breakfast , clean and spacious room
we arrived at the hotel and received with smile, their room is very clean and have air purifier in it, their SPA also is the best if compared with the surrounding, very friendly staff and very helpful, we loved the breakfast. not far from patong beach , we walk alot and fell very satisfied with the hotel and their price .

denise M.
Australia
October 25, 2012
Upgraded to a awesome room by the great staff
Fantastic facilities, lovely staff
We arrived quite late but the staff greeted us warmly with a welcome drink. We have both stayed in the this hotel before, so it was nice to return and be upgraded to the Superior Paradise Wing. Our stay was far to short, but the service, staff and hotel facilities were outstanding. Loved the bar at the pool and met some lovely travellers from Bribie Island Melinda and Michael. Thank you for a memorable stay.