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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3463 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3463)
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Daniel W. Solo travelers Australia, December 18, 2013
Good location, good value

Location, pool, TV
7
It was an okay stay, good value for money but staff were a bit slow with early morning check outs.
Kim P. Families with older children Malaysia, December 16, 2013
CLEAN ROOM, NEAR TO RESTAURANTS AND SHOPPING AREA

Room are clean, comfortable bed, near to shopping mall, eassy access to public transport
7
Greet location with easy access to shopping and beach but breakfast less variety. overall good for travelers with family.
Fooi F. Families with young children Malaysia, December 13, 2013
Good except reception service

Location, good room service, nice swimming pool
7
Overall is good except the staff at the reception counter. They are rude and not customer-oriented at all.
Fooi F. Couples Malaysia, December 13, 2013
Small hotel room for couple

Nice breakfast, good location and swimming pool
5.3
The front office staff is not friendly and not smilling at all.
Hui C. Families with young children Malaysia, December 6, 2013
GOOD

LARGE, COMFORTABLE AND CONVENIENCE OCATION
8
CENTRALLY LOCATED AT PATONG, CLOSE TO SHOPPING MALL - JUNCEYLON AND BANGLA ROAD. ROOM IS LARGE AND COMFORTABLE. STANDARD BREAKFAST.
Anuj K. Families with young children India, December 2, 2013
Horrible hotel

Horrible, Dirty room, and bad staff
2.7
Guys, Dont even think of booking this hotel, horrible hotel, rooms are great, real waste of money.
Meng H. Families with older children Singapore, November 27, 2013
Great hotel,but poor service

Near to shopping mall,street food,beach
7.3
Great hotel,but their room service is very poor must call at least 3 times then they will come!
Lily O. Couples Singapore, November 24, 2013
pleasant

centrally located, shopping area, close to beach
6
The stay at The Royal Paradise Hotel & Spa was pleasant. The hotel lobby wasn't impressive & dim.
Yin S. Families with young children Malaysia, November 23, 2013
Great Location, Clean and Comfortable Room

Friendly and helpful staff. Hotel located at the strategy location, just a few minutes walk to Night Market. Its also not far form Patong beach. Free transportation to beach provided.
8.3
Kin F. Solo travelers Philippines, November 21, 2013
Not relaxing

Location,spa,cannot think of the third one.
6.3
The stay was a terrible one,due to the hot water shower problem. First night want to have a relaxing bath,at first it took a long time, to have the hot water,when the hot water came,the color of the water is in dark brown,I let it run for a while, still the same shade. Phone the front desk,tell them the water come out in brown color, ask them to come and have a look,they immediate say, is it the hot water,so I think it happen before, they say will ask someone to have a look. 30minute after,no one show up, phone agin the front desk,they say they fixed the problem,just wait another 30minute before using it. After 30minute turn on the shower, still the same,give up calling,took a cold shower. The next morning,water became lighter shade,but still colored water,for my entire stay took cold water shower,luckily is only 3night. The staffs at the door is courteous,even thought stand in front or at the other side of the door, they don't even open the door for you. The food at the coconut buffet restaurant are terrible. The so call int,l buffet, nothing is authentic,except for a few Thai food. When checking out, the staffed even didn't know, there are 20per cent discount on food,when u dine on a certain day,inspire the ads are all over in and outside of the elevator. Even have to show them where to look at.it took them more than 20minute to sord out the billing with the restaurant. No wifi in room,just at the lobby and the 2nd floor. This is a very old hotel, but renovation is going on,the room is newly painted,toilet fixture are all new. Transportation to the airport,to book at the hotel is very costly,nearly us$30. But there are plenty travel agent outside that charge only us$6.00.

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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