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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3586 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3586)
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A V. Families with young children April 12, 2011
Nice Place to stay in

Near by good restuarants
9
Would like to stay there once again when i come over there to KL
Restaurant Tip: Good Indian restuarants nearyby the hotel.
Brian C. Couples United States of America, April 11, 2011
Disappointing Ending

Room was excellent, modern and clean.
6
Had a very pleasant stay until I got home. Had left my cell phone charger in the room. Yes my fault. Emailed the hotel and they wanted to charge me $30-$40 dollars to mail it back to me in Bangkok. It cost less than $3 dollars to send it registered mail. What kind of customer service is that. Won't stay there again.
Stephen P. Couples Australia, April 11, 2011
2nd Time at Royal Paradise

Value for money
8
Since our first stay here 2 years ago I think the overall performance of this hotel has improved. Breakfast area has had a makeover and the pool area is still a nice place to just spend some time in. The only thing that has not improved is the reception area staff and their customer service (at all of them, just a few)
Annali E. Families with young children South Africa, April 10, 2011
Great rooms but boring breakfast

Spacious rooms, great service
8.3
we stayed on our first night in our initial room which was situated directly across from the street where the gay clubs were.we then requested to be moved and we were upgraded at no charge to a suite which i though was excellent service.the hotel is situated 2 streets behind the beach and surrounded by massage parlors and shopping stalls. it was excellent value for money and wonderful staff.their english needs to be improved though!
Sightseeing/Attractions Tip: To hire a scooter is a wonderful idea as it just makes you so much more mobile and independant.The road users are courteous and will give way to a scooter.
Brandon S. Groups Australia, April 10, 2011
Good hotel and service

great pool
9
Good location about 5 minutes from the beach and close to bangla rd. Nice rooms and service.
Nightlife Tip: famous and seduction are the two best nightclubs.
Phongsakorn N. Couples Thailand, April 9, 2011
lovely hotel with a great service mind

big bathrooms ,big room and good breakfast
9.7
We have a nice and pleasant stay there. Service is great,in the downtown area and nice! Hotel recommended
Allen W. Couples Singapore, April 9, 2011
Great location for massage, shopping, food

Great location, staff willing to please
7.3
Royal Paradise was a nice hotel; In line with ISO certification, we were greeted with welcome drink and pleasant reception at front desk. While it seemed that the command of english language was not universal amongst all staff, they nevertheless made the effort to find someone else who could communicate. Location is the key selling point of this hotel but it is really far from the beach and the shuttle is rather infrequent and also one-way only. Wood furniture seems dated but well-kept. Breakfast is generous in variety and the service staff strangely only seem to "come alive" at 7am when their supervisor reports for duty. But at least the chef comes out to check on the food and also occasionally to fry an omelette. Overall, can't complain for the price!
Hotel Feature Tip: Take the beach shuttle available some six times a day......the sunset is magnificent.....watch for it!
Yeh J. Couples Malaysia, April 9, 2011
Lovely hotel and service

nice room
7.7
nice room and a good location. you can see a lot of restaurants and shops along the streets. nice swimming pool as well. shopping mall is nearby from the hotel, the price are reasonable too.
Yeh J. Couples Malaysia, April 9, 2011
Lovely hotel and service

nice room
7.7
nice room and a good location. you can see a lot of restaurants and shops along the streets. nice swimming pool as well. shopping mall is nearby from the hotel, the price are reasonable too.
Rupert S. Solo travelers South Africa, April 9, 2011
Terrible

Room ok
4
Dreadful location in horrible resort. Old soviet fell. Attitude problem with staff.

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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