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Very good 7.7
Based on 4250 reviews

Recent customer comments

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Very good



based on 4250 reviews
  • Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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Supriadi W.
Indonesia
December 04, 2011
Good location
Well located, clean and friendly
Older 4 star hotel but was quite nice overall. Moved from other new Hotel and found this one much better

ABDUL A.
Singapore
December 02, 2011
Nice rooms, nice pool, average service, stairs
Nice rooms, nice pool, easy access to shops
The rooms were nice and spacious, TV channels were plenty, internet (LAN cable) available (but need to pay per 24hrs) Service staff were average. Staff at the reception were ok, but can improve much further. They will answer your queries, but will not take much effort to appear polite or to make sure you understand their answers. Accessibility to the "Superior Royal Wing" was via one flight of stairs from reception area to second storey before you can take a lift to your floor. If you have elderly folks or wheelchair bound people, it will be somewhat inconvenient. There is a ramp near the pool, but it is very steep. Transport access to the hotel is via a relatively narrow road which can be filled up with the tourist vans.

Thor-Albert F.
Norway
December 01, 2011
Central hotel with good standard
Central to the gay area
very central hotel in patong, phuket. the deluxe-room is spacious and well equipped. service is excellent and very friendly staff. one minus is that the hotel still charges you for internet connection at your room (rather expensive) unlike other hotels on the same standard. and i was bothers by ants in the room, but the house keeping did it's best to spray.

Diane C.
New Zealand
November 25, 2011
Great Hotel and all the facilities you could need
Location was tops, Loads of facilities available between the three neighbouring and interacting hotels
would reccommend this hotel to anyone that asked with all positives. if there was any part that could use a bit of attention would only be the attitude of front reception girls. as always it only takes one or two to persons to marr everyones good name. most girls were lovely but found day to day requests were annoying for some , they made it clear they would prefer not to have to deal with any personal needs i feel were part of there role. finding a sewing kit, giving change for hotels washing machines or assisting with local buisness interpretation over the phone to name a few.

KENNETH C.
Australia
November 23, 2011
Met expectations
Location
had issues with flickering lights on the first night. hotel changed room for us after they couldn't figure out how to fix it. had to complain twice. fair enough. no issues. breakfast spread was pretty good, good feed. location: can't get much more central than that. room was clean and tidy, can't ask for much more when that pricing.

Eileen F.
Singapore
November 22, 2011
Great location
location is good with shopping and massage and food just outside the hotel. shopping was just 5 mins walk to the biggest shopping centre.

ZHEN L.
China
November 22, 2011
good breakfast!
good location
late arrival, given that the main building, was assigned to the side of the floor, the room is very normal, water has always been yellow.

Melissa L.
Canada
November 21, 2011
Good hotel with good location
Close walk to lots of dining, shopping, bars etc
The Royal Paradise hotel has a great location, it is within walking distance to lots of restaurants and bars. It is maybe a 10 min walk to the beach but the hotel provides a shuttle to the beach also every hour till 5pm. There is a tour company in their lobby and we booked a tour with them to phi phi island which was a great day trip amazing islands to see. It is maybe a 7 min walk to the main shopping area with lots of places to eat and things to do. It is about a 5 min walk to Bangla road with more bars also. The rooms are average but nice we got a high floor with a great view from our balcony. The bathroom is pretty outdated though but was clean.

Steven E.
United Kingdom
November 21, 2011
Reception area rather old and uninviting, rooms ok
Good location, great views but rooms inconsistent
First room was rather damp and moved to a smaller but cleaner and more modern room. Breakfast was disappointing compared to other 4 star hotels around. Generally the open areas (lounge reception, dining) could do with a major makeover

MATTHEW Q.
Australia
November 19, 2011
Decent rooms in solid location
Massive pool, good breakfast, best view in high rooms
hotel is in good location within walking distance to bangla road, beach and restaurants. to get to the hotel you have to walk down a small street of massage parlours- but that is every street in patong anyway and is safe to do so at night. for a night you cant complain.