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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3588 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3588)
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Peter S. Families with older children Austria, June 28, 2013
Very commercial. One visit would be enough

Close to most thing . The beach wasnt a long way from the hotel but not as close as the advertment made out to be
7.7
On the whole satisfactory . We were going to order a taxi to the airport at the hotel counter but we found a taxi service just outside the hotel much cheaper . This was the same for the tours we did
Sim Y. Couples Singapore, June 27, 2013
Satisfying

High floor, with balcony & clean
7
I stayed at the Royal Paradise a few times and I am pretty satisfied with the overall. Will consider to stay again. However, they need to install free wifi.
Bradley M. Couples Australia, June 26, 2013
Very enjoyable a little far from airport

Room size view shopping
6
Good , very clean hotel pleasant staff was a bit far from airport but all in all was a very pleasant stay
Tanya H. Solo travelers Australia, June 26, 2013
Great views

The view is great from the 20th floor, international food options and friendly door person
8.3
Overall the stay was good, polite staff, relaxing pool area with many places to sit. Would have been good to have more locations for the free wifi. Was good to be able to leave the room and have devices charging, unlike some other hotels where that was not an option. Quite a few dining options if you didn't want to go out and 24 hour room service. Checkout was a bit slow, as they had to wait for someone to check the bar fridge before completing the checkout. Otherwise it was a great stay and high enough where the hussle and bussle of the crowds and loud music was not an issue.
Anil K. Families with young children India, June 25, 2013
Good Location but very bad security arrangement.

Good Location and Pool
6.3
Hotel location is very good (nearby Patong beach), Many Indian restaurant nearby Hotel. However the security arrangement in hotel is very bad. I almost lost my baggage and when I complaint the hotel manager didn’t had time to discuss the matter.
Nagendran V. Business travelers India, June 23, 2013
Decent Hotel . Spacious Comfortable Room, Nice Spa

Spacious Room, Good Breakfast, Nice Ambience.
7
Spa Services ( Massage, Sauna, Steam Bath etc ) Priced High ,even for Guests. Wi Fi only in One Location ( Second Floor , Right wing ), Royal wing Rooms approach by STAIRS -- Difficult for Elderly & those with baggage ? Breakfast hall -again thro' Stairs -- No Lift ? Poorest Bell cap /Services-- NO Support to Bring Baggage Down from Room ( by Strairs ) to Reception -- despite Several calls -- High handed Behavior ? -- Reception Staff not Supportive & Helpful. Breakfast Lacks Varieties for "Vegans" !
Tiong Y. Families with young children Singapore, June 22, 2013
Fun

Comfy, fun pool, locatio
7.3
Bee K. Families with young children Singapore, June 22, 2013
average,can be bette, if they maintain and upkeep

location, room size, price
6
Acceptable. Better, if there is free wifi for all locations and room. Lift access to reception. Room smell
Kaela L. Couples Australia, June 21, 2013
great hotel, horrible internet

rooms, staff, pool
10
the room, hotel itself, hotel restaurants and the pools were wonderful...the staff were so all so kind but the language barrier was a bit difficult...the foods served were excellent as well...on the down side, the morning tour receptionist was too negative and didn't mention good things to do only what not to do, and she was a bit abrasive..the bars in the neighborhood were very loud until all hours of the night....overall, it was a great place, but i would need to set up all my trips because of the receptionist negative behavior..i would stay again however.
Min X. Couples China, June 19, 2013
good location no more

location garden nearby joyceln and let me relax , easy to go shopping
7.7

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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