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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

from 3745 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3745)
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Vincent T. Groups Malaysia, April 13, 2015
Very comfortable and convenient hotel

hospitality, food, cleanliness
8
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Vincent T. Groups Malaysia, April 13, 2015
Very comfortable and convenient hotel

hospitality, food, cleanliness
8
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Chong Y. Solo travelers Malaysia, April 11, 2015
Good location

location, food and cleanliness
6.3
This is my third time to stay in and found that the hotel staff is helpful but lack of smiles, location is good for you to move around like shopping, massage, bangla road
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Jenny W. Families with older children Hong Kong, April 9, 2015
7

location is very convenience, room confortable, staff helpful
6.3
There is so expensive that the extra bed for one night.
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Joy B. Solo travelers Australia, April 5, 2015
Comfortable hotel in a great location

1. Great location in the heart of Patong. 2. Close to shopping at Jungceylon. 3. Great swimming pool area
7.7
As always very enjoyable. Breakfast was great. The pool is lovely with a swim up bar. Staff very helpfil.
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Muwafaq H. Solo travelers Iraq, March 27, 2015
Excellet

Location,staff,cleanliness
10
I think it is good thing to make the Internet free to all rooms
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Kim S. Couples Singapore, March 23, 2015
Staff Not friendly at checkin counter and lounge.

Room service, Bell boy & Cleaner.
6
Pertaining service at the checkin counter are insufficient experience to due with customer. And I would like to emphasize that the staff at the counter are not friendly to those customer from come Asia. But not all staff, I would like to Thanks Bell boy & cleaner given us a lot of help during the stay that the Hotel having power failure for 2 hrs and this group of staff showing their concerns & elaborate to us, helping us with a Sincerely way.
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Xindi L. Couples Singapore, March 21, 2015
Never again

The porters and house cleaning department were really helpful and friendly
4.7
It was awful. I was biten by mosquitoes in the hotel lobby, lounge and in my room. There was no wifi in the room. There was no electricity in the room during the afternoon for two out of the four days I stayed there. Receptionists and manager constantly jumping to their own conclusion, without listening to your request. I will not return again.
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Michael D. Solo travelers United States of America, March 20, 2015
Royal Paradise

breakfast balcony breakfast
6.3
I don't feel it is a very safe environment for customers !
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Xindi L. Business travelers Singapore, March 19, 2015
as a returning customer, I will never come back
5
horrid. The rooms in the royal wing has mosquitoes. Some of the receptionists could not understand basic English and showed no professionalism. For a land of the friendly smiles, the manager could raise his voice, and interrupt the conversation, when we raised the issue to him. I have been a returning customer, but after this experience over these days, I will not return again
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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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