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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Hotel Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3344 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (3344)
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Alon M. Couples Israel, December 29, 2011
Great location, great facilities

Location and view
10
the hotel is a great deal, great location in the center of patong beach, great room, well equipped, nice dining room, the food was ok no more than that, quiet location but few steps from the center and the action at night, close to the beach, near to the shopping mall, nice swimming pool, great !
Irshaad V. Groups South Africa, December 29, 2011
Excellent hotel but the staff are poor

Location and comfort
8.7
Stay was excellent. Everything went well. However, the staff were very very rude and unfriendly. The hotel is located in the hub of Phuket and you won't go wrong staying here.
Sightseeing/Attractions Tip: Phi phi island by Speedboat, James Bond island tour and white water rafting with elephant trek and atv's is a must do.
Sergei V. Groups Russia, December 29, 2011
Nice hotel, good rooms, pleasant staff

Good hotel and service
9.7
Qulity hotel with good staff and service. We liked almost everything - rooms, pool, breakfast, good location - 10 mins to the beach and 5 mins to bangla road. We lived on 23th floor - the view was very nice. Only thing to complain is quite expensive WI-FI, so we didnt use it.
Hotel Feature Tip: None smoking rooms are without balkonies, so if you need balkony - ask the staff.
Han L. Couples Malaysia, December 29, 2011
convenient location

clean, good location, close to shopping area
8
hotel is old but clean and located at a strategic location. walking distance to all the shopping area. it will be good to have lcd/plasma tv rather than than old fashion chunky tv.
Konstantinos T. Families with older children Greece, December 28, 2011
Good hotel for young people

Location, service
7.3
the hotel is good, near the center of the city. however, during christmas period the area is overcrouded with a lot of "girl" places and noice. the roms were good (for their price) and the hotel stuff was within acceptable limits. the prices for outside activities (like trip to phi-phi island and fantasea land) were quite more expensive than the prices available just outside the hotel. note: do not buy a ticket for these activities from bangkog. the prices were extremely expensive (more than double the normal price). also we had a bad experience: for our trip to phi-phi island the travel agency cancelled the trip on 26 december 2011 due to heavy weather - however, the travel agency refund to us only 80% of the total paid amount without a good explanation. the hotel do not provide free internet and they charge quite expensive internet connection (about 15% the room rate).
Fauza N. Families with young children Indonesia, December 28, 2011
ok room but very old exterior

Location
5.3
the room was ok, but the building exterior is very old and a bit dirty/not maintained. they need to upgrade the windows, we can hear the wind from our room very loud all night long.....
Han J. Families with young children China, December 27, 2011
very good location with beautiful view

very good location with beautiful view
8
location very good, just about 10 min to walk to the beach, and 5 min to walk to joncelon, convinient and comfortable, it is also one of the only 2 high buildings in Patong, so if available do not miss the chance to ask for room on high floor to enjoy the sea view.
Restaurant Tip: Just outside the hotel, a lot of restaurant across the street in which you can bargin to get a more reasonable price
Chee K. Couples Malaysia, December 27, 2011
Great location but old interior

Reasonable price with great location
6
hotel is nice, good service but the room feel too old.
Navin K. Groups Malaysia, December 26, 2011
Good peaceful location but expensive

Good location many massage place nearby after long day at the beach
5
The hotel is a old hotel. Breakfast was so so for a 4 star premium hotel. Front desk people are not so helpful and not friendly. Room service was extremely bad as I had to call them about 3 times just to get a new towel and extra blanket. No worth the money paid during the peak season. The only pros that I could think off is the massage places and quiet area. Before I end my review I also need to add that the hotel charges for Internet is exorbitant and they also charge for the usage of sauna even after paying premium price for the rooms.
Restaurant Tip: 99 restaurant just opposite the hotel at the road leading to Juncelon offers good seafood at reasonable price and the owner mr tony is very friendly and even offered us free dishes on the house since we were having our drinks(liquor) at his place during dinner. Those who visiting Pahtong area should also consider getting tailoring services such as stitching a new shirt or pants as the price is reasonable and good quality workmanship, most of this shops are run by either Nepalese or Indians.
Pietro F. Solo travelers Italy, December 25, 2011
Touching Heaven from my balcony on the 23rd floor

Three elevators and central
8
how many times a day you need a shower or the pipi room? well, if you stay at the royal paradise this is not a problem. you are so in the middle of everywhere in patong that you don't need a lousy toilet in some gloomy bar... just go back to your room. select one of the three elevators and run to your shower and feel easy.the kindness of the desk personnel is like milk and honey. they help you out with all your problems. they are very efficient too.
Restaurant Tip: If the restaurants inside the hotel are not enough for you, just look out: Very close you find many restaurants such as Savoey, Concaved, Safary beach, La casa, Sun & Smile.... and many more.

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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