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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3438 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.3
All reviews (3438)
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Gan C. Couples Malaysia, February 29, 2012
First trip to phuket

breakfasts, surrounded by restaurants and massage shop
6.3
First impression of the hotel during check in is the attitude of the staff at the counter which is somewhat unfriendly with bit of arrogant. This was the only minus point of this hotel. Other than this, breakfast was great and the pool was passable. I should have booked the royal wing as the rooms seem much newer. Walking to patong beach took 5 mins through a short cut by the tiger bistro through poppa hotel. Plenty of restaurant, stalls, 7-11 and massage parlour around. Overall, the stay was ok
Pik H. Couples Malaysia, February 29, 2012
Lovely hotel and service with smile

it is a convenience and best location hotel as a tourist who like eating, massaging and beaches
8
we really enjoy our trip in phuket, especially the canoeing day trip to phi phi island, hong island & james bond island.
Jason Y. Couples Australia, February 29, 2012
hardly a hotel= motel dark dingdy average locatio

nothing good
2.7
asked for nonsmoking room was put in smoking room and was told there is no non smoking rooms demanded nonsmoking room was given it after a few arguments lied to us about not having nonsmoking room staff so rude pictures need to be updated as hotel is nothing like the pictures would not stay there again
Harry P. Solo travelers Australia, February 28, 2012
Noisy

None
4.3
Very noisy hotel, you will get no peace, music from clubs until 2 am then at 08.30 construction starts at site next door, even by the pool you still hear the pile driver. They do not listen to your requests, they will try to palm off any vacant room to you no matter if if it does not suit you needs. Thailand is full of happy smiling people NOT the staff at this place.
Travel tip: Go someplace else.
Faizan A. Couples Pakistan, February 27, 2012
Old hotel with amazing view

One of the tallest buildings near Patong beach
7.7
Good Swimming pool, close to the walking street (10 mins walk) helped save traveling cost, hotel offered halal menu, housekeeping was good and on time. TV set provided was very small and old. check in and check out was very quick..
Sightseeing/Attractions Tip: 5 mins walk to patong beach, central shopping mall, walking street
Radwan A. Groups New Zealand, February 27, 2012
Way below average, be aware

Pool
4
Stayed in this hotel for 10 days and came to the conclusion that this is the worst hotel in Thailand. We are a party of 3. We were only given one key and got told that we are to use the drop box. (not very convenient). We had a friend from another hotel visit and we got told that he needs to pay a $1000 Bhat each time he visits otherwise he needs to wait in the lobby. The breakfasts there were below average with limited range as well. Staff are rude and it seems like they will try anything to not give you your full deposit back. As we checked out, we got told we needed to pay a fine of 200 Bhat because one of the towels was dirty. (Towels are supposed to get dirty??) Thats why they get replaced. The house keeping lady was complaining about making the room and the reason was that "She was nearly ending her shift and she was going home" which was very rude as well. The hotel is promoted to be nice but most of it is actually 1980's furnishing. Never coming back to this hotel and enter it at your own risk!
Sightseeing/Attractions Tip: Patong beach is near which is great and so is night life. That is the only advantage there.
Gal A. Couples Israel, February 27, 2012
Could be better

Good location, good pool
6.7
rooms a bit on the old side. elevators slow. breakfast average.
Roy H. Solo travelers New Zealand, February 26, 2012
Great Location, fantastic views and good service

The Location, clean tidy rooms. Good fair price.
7.3
I had an ejoyable stay at this hotel. Although I was in the older wing,the room was a good size, clean and I found the staff to be friendly. Location: This is probably the main reason you should consider this hotel. It is located in the centre of Patong Beach with all the shopping close. Also only a short walk to the night life. There is a new shopping mall area just 5 min from the hotel. The area is large and you get to choose from the many shops as well as local souvenir stores.
Hotel Feature Tip: Remember to request a high floor view that will give you a very good view of the sea or pool. Enjoy the beautiful sea view as well as the Patong view, especially the night scene.
Samuel H. Groups Australia, February 25, 2012
Great Location

Location
8
great location although the rooms are a little old and tired. internet in both rooms and lobby are very expensive. staff were friendly and helpful.
Nightlife Tip: Right in the middle of the Patong nightlife.
Sean H. Couples Australia, February 24, 2012
Fun fun fun

Great pool and pool bar
8.3
we had a royal wing room and loved it... however we were only the 6th floor... and we still had a lot of noise coming in from the street bars. if you're a family - do not get a royal wing room.... get a room in the tower. the noise is pretty excessive. we had a friend on the 3rd floor of the royal wing and the noise was too much. but if you're a young couple of couple of singles, you'll love the location of this wing and be fine with the noise. especially if you're gay - the gay streets are right outside. was handy for us!
Nightlife Tip: Right near the Gay Strips and Bangla Road - very close to Patong Beach

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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