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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3569 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3569)
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James C. Solo travelers United States of America, April 17, 2012
Central location but dated interior

High floor in case of tsunami, not too close to bars
5
Service at the hotel wasn't so great. - Hotel didn't have the type of room I requested but not much was done except providing a cot - Rooms were more like beach house quality - Breakfast was rushed and though ok did not look so appetizing at first - wifi was out for the weekend as well Close to bars but far from beach area
Restaurant Tip: Eat the chili lemon whole fish at the nearby restaurants, though touristy a good experience.
Cornelius V. Solo travelers Netherlands, April 16, 2012
Good location good service

Pool and not far from beach
7.3
Stay several times like location and resonable price hotel
Kathryn H. Couples Australia, April 16, 2012
Mid-range hotel with great location

Location! good happy hours; swim-up bar
7
A mid-range hotel with a fantastic location. Less than 5 minutes walk from Bangla road and the beach. 2 happy hours with 2-4-1 drinks at both, 1 of these at the swim-up pool bar. Close proximity to 7-11 stores and pharmacy. Breakfast range was a bit limited and this was noticeable halfway through our 6-night stay; that said other food eaten eg at pool bar and indian restaurant was great. Service staff at restaurant and bars were lovely, as were the concierge guys - Can't say the same for the front desk staff; checking in was a very drawn out process. We were there during the 'tsunami warning' and staff did not know what to do; did not feel reassured that hotel guests would be assisted at all if an emergency had happened if the staff even knew there was anything going on! Noise was the other issue - excellent location, but this meant close to the noise. Our room was on top floor but directly lined up with a night club strip where loud techno music continued until 4am most mornings. All in all, a reasonable stay - I would stay there again for location but would know not to expect any more than 2 and 1/2 star facilities.
Hotel Feature Tip: Ask for a room away from Bangla road direction if you want some sleep; also lock up your valuables - we had money go missing after room clean one day.
Lewis N. Solo travelers Singapore, April 15, 2012
good location hotel

near to beach and shopping mall
8.3
Good Hotel in great location which is very near the beach and shopping mall. The rooms are nice, clean and very comfortable. The swimming pool area is nice with two tiered pools for couple and family. One negative pt is that the lobby of the hotel looks old and unpleasant. So don't be too surprise when you arrive. Look past that and the rest of the hotel is good!
Keith M. Couples New Zealand, April 14, 2012
Good Hotel

Handy location, Lovely staff
9.7
The rooms are big, not a 5 star hotel. But clean, with several restaurants within the grounds. 2 Bars. 2 swimming pools. They provide buffet breakfast every day with the cost of your room. Excellent staff. But 2 different times given for happy hour.
Sightseeing/Attractions Tip: Excellent location to everything with in Phuket. Transport easy to find to take you to location attractions
Vinh M. Couples United States of America, April 14, 2012
The rooms were clean

The price was reasonable
8.3
the staff was very friendly and helpful during the check in process. the location is not far from all the night life action. i would not recommend this location for family because you have to go past the gay area into to go anywhere. the beddng was clean and comfortable. based on the pricing and location, the overall staff is fair. i was satisfy with what i paid for.
Geoffrey B. Couples Australia, April 14, 2012
nice hotel but not enough english spoken

the view and the pool
6.7
we enjoyed our stay but were very disappointed in the staff reaction when the tsunami warning csame..no one gave clear instruction or assisted clients...better communication is needed. everyone was frightened andf did not have help
Shopping Tip: BEWARE OF BEING RIPPED OFF
Edwin E. Families with older children Indonesia, April 14, 2012
rude staff

good location
6.3
extra person will get charged 1000baht per day.other hotel wont charge.the reception staff is rude with no smile and very bad.
Travel tip: better dont get extra person to the hotel or you will get charged.
Derek K. Solo travelers United States of America, April 13, 2012
Mediocre at Best

Reasonable price
5
Noisy - I stayed on the 7th floor of the Royal Wing at it is super noisy. There are many bars right outside that blast music until the wee hours of the night. So if you are looking for peace and quiet and a decent nights sleep this is not the place. Location - This hotel is located in the gay area of Patong. On the streets right outside the hotel there are gay clubs and many mens/boys massage places.
Philip G. Families with older children United Kingdom, April 12, 2012
great location but small rooms

nice pool area
5.3
nice hotel in a very convenient location. rooms could use a revamp though. staff ar'nt overly friendly. breakfast ok!
Hotel Feature Tip: Close to Everything

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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