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The Royal Paradise Hotel & Spa

135/23 Rat-U-Thit Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 350

Recent customer reviews

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Very Good

7.7

based on
3514 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.3
All reviews (3514)
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Trent F. Groups Australia, December 2, 2011
Beautiful hotel awesome location

Pool was huge the comlex it's self great would stay again and again
9.7
stay for three nights. needed to book flights and reception more than helpful. two minute walk to massage and food loved it!
Shopping Tip: What ever a street store offers. Offer 30% back and barter from there
Karen B. Couples Australia, December 2, 2011
great hotel great location

location, breakfast, pool bar
7
hotel is great location, clean and tidy. included breakfast is great. happy hour at the pool bar is great. checkout in this hotel each time has proved to be inefficient. we paid our bill the evening prior to checkout as we had a 4am departure. we handed our keys in at 3.45am. our privately hired driver turned up at 4am. hotel staff would not let our driver or us depart the hotel until 4.15am as it took them apparently half an hour to check the mini bar in our room once more, despite the fact it had not been used. this has happened on each stay in this hotel and i am sure there must be a quicker way to be able to depart this hotel.
Hotel Feature Tip: happy hour at the pool bar
Elmer D. Groups Philippines, December 2, 2011
Just average...

Location
7.3
The hotel is not facing the street, where you need to pass through row of shops that mostly bars, but not really a big issue to me. The location of the hotel is close enough to everything you need for shopping, dining and other entertainment, except the beach. I stayed at Royal wing (slightly pricier), which the room was much better as compared to the old wing room (at a tall building) that my some of my friends opted for. It’s clean with comfy bed and nice bathroom (but small shower cubicle, so I use the bathtub) and near to the pool. However, the room is facing some bars, hence you may be disrupted by the noise (till wee hours). Breakfast was good and adequate variety. I also had dinner once at the hotel and it was great too. For the price I paid, I think it was a great deal after all.
Eyal W. Couples Israel, November 28, 2011
Nice

room is clean , service ok
7
a little far from the beach noise from near clubs ...............................................
Travel tip: .
Thor-Albert F. Solo travelers Norway, November 28, 2011
Central hotel with good standard

Central to the gay area
7.7
very central hotel in patong, phuket. the deluxe-room is spacious and well equipped. service is excellent and very friendly staff. one minus is that the hotel still charges you for internet connection at your room (rather expensive) unlike other hotels on the same standard. and i was bothers by ants in the room, but the house keeping did it's best to spray.
Nightlife Tip: Very close to the gay area "Paradise" in Patong. Right outside the door step.
Abdul R. Families with older children Singapore, November 26, 2011
Nice rooms, nice pool, average service, stairs

Nice rooms, nice pool, easy access to shops
6
The rooms were nice and spacious, TV channels were plenty, internet (LAN cable) available (but need to pay per 24hrs) Service staff were average. Staff at the reception were ok, but can improve much further. They will answer your queries, but will not take much effort to appear polite or to make sure you understand their answers. Accessibility to the "Superior Royal Wing" was via one flight of stairs from reception area to second storey before you can take a lift to your floor. If you have elderly folks or wheelchair bound people, it will be somewhat inconvenient. There is a ramp near the pool, but it is very steep. Transport access to the hotel is via a relatively narrow road which can be filled up with the tourist vans.
Sightseeing/Attractions Tip: You must do the Phi Phi Island tour and the James Bond Island tour.
Diane C. Couples New Zealand, November 22, 2011
Great Hotel and all the facilities you could need

Location was tops, Loads of facilities available between the three neighbouring and interacting hotels
9.7
would reccommend this hotel to anyone that asked with all positives. if there was any part that could use a bit of attention would only be the attitude of front reception girls. as always it only takes one or two to persons to marr everyones good name. most girls were lovely but found day to day requests were annoying for some , they made it clear they would prefer not to have to deal with any personal needs i feel were part of there role. finding a sewing kit, giving change for hotels washing machines or assisting with local buisness interpretation over the phone to name a few.
Hotel Feature Tip: Take advantage of neighbouring hotels wich are a part of this chain and access to facilities is allowed. Use of pool and spa in hotel accross the road and laundry and internet facilities in another close by to name a couple
Mary-Kate M. Groups Australia, November 22, 2011
Lovely hotel with great features & convienient loc

Pool, spa, good food, great service
8.3
This hotel was everything we had hoped for. All services were provided that we required and if not quick referrals were given to make your holiday what you wanted considering your time frame. Rooms were very comfortable and air conditioning always on. The room was made up every day if required. Very comfortable and a good price.
Gloria S. Couples South Africa, November 20, 2011
Spacious rooms and great service

Great location
8
Had an awesome stay and enjoyed the professional service from the hotel stuff.
Kenneth C. Couples Australia, November 20, 2011
Met expectations

Location
8.3
had issues with flickering lights on the first night. hotel changed room for us after they couldn't figure out how to fix it. had to complain twice. fair enough. no issues. breakfast spread was pretty good, good feed. location: can't get much more central than that. room was clean and tidy, can't ask for much more when that pricing.
Nightlife Tip: All very close by

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Customer Reviews - The Royal Paradise Hotel & Spa, Phuket

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