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Recent customer comments

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Good



based on 739 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.5
  • Location 6.9
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 7.0
  • Food/Dining 6.7

Nancy T.
United States
March 05, 2016
Old World Luxury on the Chao Phaya River
this older building fronting the river has been lovingly cared for and updated as necessary... it's like a throw back to the luxury of old hotels... great breakfast buffets come with the room and we found their Thai dinners were better than we found nearly anywhere... this coming from my Thai husband!

Tom M.
United Kingdom
February 12, 2016
Three Night Stay
Over-looking the river, staff, and the room.
The hotel is large,and has a certain stateliness. The room, which had a large balcony over-looking the river, was enormous. Everything about the hotel gave the impression that it had been built when land was cheaper in Bangkok, and at that time ago it was quite grand. The staff are helpful, and business like. However, the whole place needs money spent on it. The owners have not kept it up to standard. The room ceiling lighting did not work at all, and so it was too dark. The buffet breakfast was served in the restaurant, so you could not eat on the out-door terrace beside the river. In fact, they did not seem to take advantage of being right on the river at all. The Wi-fi only worked in the lobby. The street in which it is set, and all of that part of town, leaves something to be desired, and is not an appropriate setting for such a large hotel.It's a shame, because with a little change of attitude by those in charge it could be a much better experience. There were many Chinese tourists there for the Chinese New Year on what appeared to be package tours, and also business people, but pitifully few Western tourists at the time we were there. We would not stay at the hotel again.

lee B.
United States
February 09, 2016
A perfect location to see Bangkok torist sites
Location, hospitality of the staff, breakfast buffet
We use the RR as a base during our visits to this part of the world. On this trip we landed in Bangkok, stayed at the RR, went to Myanmar and returned to the RR, and then went to Laos and returned for the 3rd time for 3 more days before returning to USA. The RR is next to the Boat Stop no. 16. The boats stop running at 19:00 but it runs all day like a river bus. In 10 to 15 minutes and 40 baht (about $.50 usd) my wife and I zip to boat stop 9 (the palace, the Temple and many canal trips) and lots of local tourist shopping, to boat stop 7 which is the Yahoudi River Front pavilion filled with restaurants on the river, boat stop no. 5 which is the edge of china town, the flower market and another pavilion of fine restaurants and shopping, or boat stop 1 which is the connection point for he Bangkok Highspeed overhead city train system to quickly get around the interior of Bangkok. These would cost between $7 and 20 dollars USD to take a taxi to and take between 45 minutes to an hour of traffic. Next to the RR is a 7-11 which we found to be convenient to grab a snack, or beverage at before we went to our room. 1 walkable block away 2 river dinner ships leave every night for a fun 2 hour river cruise - about $45 USD pp for buffet and about $14 USD to order from a menu that has no English. They are 10 stories of rooms, many of which have small balconies with chairs and tables that overlook the wonderful Chao Phyao River. The room size is generous and all of the ones we have stayed at with balconies have a small refrigerator and safe. The hotel is about 1 hour taxi ride $20 USD from the BKK airport or Don Mueng airports during rush hour or 45 minutes off time. Always use public taxis and not limos.

lee B.
United States
February 08, 2016
a great place to stay
hospitality, location, room view
The manager went to extraordinary lengths to assure that our visit was outstanding.

Ming-Hsiang G.
Taiwan
February 03, 2016
Should be more clean
location, service and view
Not good

Richard P.
United States
December 30, 2015
Nice hotel
Staff cost location
We had a nice stay. The WIFI never worked except near a mosquito infested front door lobr

Chinnatas T.
Thailand
December 26, 2015
Good location if you like river view
River view, Car park, Quiet
It was good if you expect something that cheap

Tord H.
United States
December 20, 2015
in need of upkeep.
cant think of any
Rated as 4 star? Hmm! Maybe 3 at the most, and thats being generous. I bought small beer in the bar, and it was 250 bht. So we never tried to eat there, cant imagine what the dinner would have cost? Just because you look out the window and look at a dirty river, you can charge whatever you want?? Breakfast was ok at best.Shower head broke, and then the lady at the reception asked if we broke it, lol! I guess we did, was trying to have a shower.I will not stay there again.

Ck M.
Singapore
December 10, 2015
Not as expected as advertsed.
It was not as expected. I asked and paid for river view room and was given city view with half river view . I was told by the staff that to have the river view, i must pay extra 500 bahts to have a river front view - something that is not listed in the Agoda site. I feel cheated. It should be made clear in the booking site.

Carl P.
United States
November 27, 2015
Mime
Food staff cleanliness
Stay was good but bed was terrible