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Recent customer comments

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All reviews (6347)

Business travelers (1239)

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Families with older children (532)

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Very good
7.3
based on 6347 reviews
Hotel Condition/Cleanliness
7.1
Facilities
7.2
Location
8.5
Room Comfort/Standard
7.2
Staff Performance
7.0
Value for Money
7.1
Food/Dining
6.6

9.7 Luqman K.
Singapore
February 09, 2016
Value for money & convenient location
Cleanliness, Convenience & Worth every dollar

10 Muhammad Z.
Malaysia
February 11, 2016
Good
Good

8.4 Sau K.
United Kingdom
February 11, 2016
Need to improve cleanliness
Quite a number of cockroaches in the room.

8.8 Hishamudeen A.
Singapore
February 12, 2016
Good
Value for money. Just need a bit updating on the infrastructure. Good location and friendly staff. Parking is free

7 Michael R.
United Kingdom
February 08, 2016
Needs a refurb.
Swimming pool, location and staff.
We arrived late due to flights and were put into a smoking floor/room that was a bit smelly. The lady on the desk, relocated us the next day tp the 15th floor, far nicer , clean and comfortable but in need of refurbishment. The staff keep the rooms clean and tidy but everything looks worn right down to the chrome on the taps. For what we paid we got good value and as we had a late flight when we left they let us have the room until 5pm for 170MR roughly £27, which made life easy as we could have a swim, a walk and a shower before heading for the airport. The lady on the desk Mai is very helpful as are the porters if you need a taxi.Fantastic buskers and Indian resteraunt accross the road with cold cans of Tiger beer if you dont fancy the hotel food.

7.7 Echarles Z.
Singapore
February 02, 2016
Just a review
Efficiency of housekeeping, great service from one of the front desk..
Wifi was lagg and slow, housekeeping is efficient but knock our door 9am in the morning for straight 4days of my stay..all i can rmbr the best part is one of the receptionist were vry attentive. Overall its 👍🏼👍🏼👍🏼👍🏼

6.3 Teck L.
Singapore
February 03, 2016
Poor service standard
Good location and near to food joints
Booked for 3 days deluxe room stay with breakfast. Room was not ready when checked in. Have to speak with the cleaning lady a few times. Wasted 2h waiting. Went for breakfast the following morning but was told that I wasn't checked in. After speaking with staff it was settled. Again poor service standard. The room wasn't cleaned the second day. Does it mean I have to request to have my room cleaned? On checking out day, they want to clean the room!! Absolutely poor service standard.

10 Shyam V.
Singapore
February 02, 2016
Very good hotel in Bukit Bintang area
Location, shopping and food
Situated at the heart of Bukit Bintang area. Lots of shop and cheap food shops around.

4.8 Teh S.
Malaysia
May 18, 2016
Don't get conned by the photo
Don't get conned by the photo

8 Noor D.
Malaysia
April 11, 2016
Always a pleasant stay for me. Will be staying her
Pleasant to here because not a hassle for me to go for shopping and find foods.