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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100

Recent customer reviews

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Very good

7.2

based on
6147 reviews

5142 reviews in English

Value for Money
7.1
Location
8.4
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (6147)
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Tina C. Couples Malaysia, July 1, 2013
Very good location.shopping heaven.

Luxury very high class hotel .need to consider perfect shopping area.
6
Good services from all dept.exspecialy the reception dept.
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Vincent G. Business travelers Brunei Darussalam, July 1, 2013
lousy hotel

The only best thing about this hotel is location. Nothing good about this hotel
4.3
not pleasant. the room esp the bathroom is dirty with a lot of stains on the carpet. This hotel really needs full renovation. Counter service is lousy.
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Djoni D. Families with older children Indonesia, July 1, 2013
Affordable, close to shops, restaurants, & massage

Affordable, clean & tidy, close to shops and restaurants
7.3
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Tan S. Groups Singapore, June 30, 2013
NIce Infrastructure to kill time while in Hotel

Nice Pool, Big Gym and Good Location
7.3
Everything were good but the room was not as big as the photo featured in agoda.
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Si H. Families with older children Singapore, June 30, 2013
Basic, close to shopping and eating areas

Nothing much, really. Didn't stay long.
5
TIt was a short stay for us, so it was alright to make do with the room, which we were given a corner room, looks older than expected..the door lock was slightly run down and the wood kinda chipped..for a four-stay hotel, it didn't leave me with the better impression. Simple room for sleepover, and run. The queues during checkout was long on a Sunday morning. Plus if the payment had been made, there should be a express line for customer to drop the room keys and go, instead of making us join the long queue. I decided to cut the counter line, after waiting for 15 mins and not even reaching the counter yet. Overall, slow check in and check out. Staff could be friendlier and try to smile when they meet visitors, which they did not when we arrive on the first night, when they were not busy.
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Zeeshan R. Families with young children Pakistan, June 30, 2013
Good hotel fr turist

Location is good
7.3
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Low M. Business travelers Singapore, June 30, 2013
Worst Hotel I have ever stayed

Except for its location along Jln Bukit Bintang, nothing goes for me about this hotel
4.7
Very bad experience. The aircon in the room was not working well. The room safe was faulty. It took 4 phonecalls and an hour's wait before help arrive. And the bellboy tried to cheat me on a taxi ride to the airport.
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Djoni D. Families with young children Indonesia, June 30, 2013
Affordable, close to shops, restaurants, & massage

Located centrally in the city, a few mins away to the monorail station, great area for nightlife entertainment
7.7
Customer service was great, hotel is located centrally in the city near all restaurants, shops, and monorail station, room is clean, a number of taxis stand by in front of the hotel at all times.
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Guolung T. Couples Malaysia, June 29, 2013
awesome

entertainment, good surroundings, clean
8
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Lenny A. Solo travelers Singapore, June 29, 2013
Convenient Hotel in the Heart of Bukit Bintang

Location, room size and comfort
8
The check-in staff were rather cold and unfriendly.
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