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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 5778 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5778)
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Boon H. Families with young children Malaysia, December 7, 2014
Long checkin

Its location nearby Bukit Bintang shopping area
5.3
1. It took for 1 hour for housekeeping to prepare the room for check in 2. Air-cond malfunction: Made 1st complaint, no technician turned up. ended up went to lobby complaint to get a technician to attend the problem. finally have to change to other room due to not able to solve the problem. 3. Its unique location is good for Bukti Bintang mall shopping within walking distance.
Kah K. Couples Singapore, December 7, 2014
Check in takes a little long time.

The room is comfortable. Location is good. parking is free. wifi is available in the room.
7.3
Very good. Value for money.
Raja A. Business travelers Malaysia, December 6, 2014
Great location

location
8.3
it was a great experience. fast check in and check out. location is very near to hotspots in bukit bintang area.
Sumady Y. Groups Indonesia, December 6, 2014
4 star hotel with competitive rate

location, easy to access and nice staff
5.7
George W. Solo travelers United States of America, December 6, 2014
nice location near Bukit Bingtang

good location, massage spa is cheap & convenient
8
The room itself is more of a 2 or 3 star hotel although the hotel exterior and lobby is 3 to 4 star. Their massage facility has a 2 hour special for price lower than outside and was excellent (115 RM). Didn't use the pool due to rain. The gym facility was adequate although dated. Hotel lobby has a security guard who is attentive (he writes down everything he sees, it seems) and staff was friendly.
Beat G. Couples Switzerland, December 5, 2014
Central location

Central location, decent breakfast, friendly staff
7.3
The hotel is value for money. However, the carpet was dirty, not only with spots but with dust as well.
Sahriar A. Solo travelers Bangladesh, December 5, 2014
Getting worse day by day

Good Location
6
They are loosing day by day. I had some problem with my room's tub. I called for maintenance, twice. I stayed 2days, no one came. They don't put sufficient towel, you have to ask (Several Times) If any one sees my previous reviews, they would know how many times I stayed there and why I am writing this.
Yasmine D. Solo travelers Canada, December 5, 2014
Not as good as expected

Location
5
The first room the room wasn't cleaned up. Bed sheets all over the floor, pee on the toilet seat, tv open. The second room they gave me, was ok.
Andrew C. Solo travelers Singapore, December 5, 2014
Nice hotel

clean room and friendly staff
8.3
enjoyable stay
Tan Y. Families with young children Malaysia, December 5, 2014
Comfortable

Price,location,clean
7
Good

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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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