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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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The Royale Bintang Hotel Kuala Lumpur - Superior Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Lobby The Royale Bintang Hotel Kuala Lumpur - Royal Club Lounge The Royale Bintang Hotel Kuala Lumpur - Cafe Royale The Royale Bintang Hotel Kuala Lumpur - Sunflower Brasserie The Royale Bintang Hotel Kuala Lumpur - Meeting Room The Royale Bintang Hotel Kuala Lumpur - Ballroom The Royale Bintang Hotel Kuala Lumpur - Foyer
The Royale Bintang Hotel Kuala Lumpur - Spa The Royale Bintang Hotel Kuala Lumpur - Fitness Room The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool
Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
5144 reviews

Value for Money
7.2
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5144)
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Mazlina A. Business travelers Malaysia, November 23, 2013
It could be better

Centrally located, close to shopping
7.3
Got a fairly good deal via Agoda for my business trip. Stayed for 5 nights in the deluxe room. I would probably not come back to this hotel for my next KL trip.You're better off paying a little bit more and stay further down the road closer to Pavillion. #1: Lots of construction going on right now for the MRT. Quite noisy throughout the day till early evening. #2: Checkin was slow as there was only one person manning the counter. I checked in about 7:30pm on a Monday. #3: During the daytime, the sidewalk outside the hotel towards Lot 10 is okay, but after 7pm I suggest you don't walk alone (for females) as you don't feel like you're in Malaysia. Lots of women and men on the pretext of selling "massage services". #4: Everyday, I had problems with my key card. I would have to go back down to the receptionist to reset my key card. #5: On the first day, they didn't clean my room until my husband complained to the receptionist multiple times. Their answer- lack of manpower. #6: Checkout, again, was slow as there was only one person manning the counter. The only good thing is that this hotel has basement parking. Other than that I have nothing else great to mention.
Victor P. Business travelers Singapore, November 22, 2013
very poor service and inattentive service staff

Big Room
3.3
Check in staff ask if we have paid for the stay. Ignorant of Agoda paid first policy Room phone was not working Hall way was very dirty and poorly maintain My colleague's room do not have hot water throughout the 2night stay even after numerous complaint to housekeeping and front desk. Front line staff are not train/empower to give proper service and follow up. No compensation was given, just give a blank look that I cannot do anything. This will be the last stay at any Royal Bintang Hotel. Totally Disappointed.
Ling S. Business travelers Singapore, November 22, 2013
very poor house-keeping service

centrally located, near shopping areas and restaurants.
5.3
one of the worst house-keeping service. a lot of hotel daily accessories items like shampoo etc are not top-up on daily basis. when request for these items, the staffs are either 2 hours or totally did not attend to service request. the hotel do not change the bed-sheet throughout the entire stay and give excuse that they save environment by doing so. what a lousy excuse.
Rumai A. Business travelers Malaysia, November 21, 2013
Comfortable

Centrally located,value for money and taxi availability
8
Excellent stay with friendly staff.Room is comfortable and cheap and food serve is adequate.The place is centrally located to the night life,shopping arcades,and eating places all within walking distance.The streets are safe as there are many tourist police.The place is likely till up to 2am with stalls still open
Mei E. Business travelers Malaysia, November 21, 2013
nice and comfortable

food, room and strategically located
8
the room is nice and clean, thus a very comfortable stay. food served during the breakfast hour is of great variety too. price per stay is reasonable with efficient staffs working at the counter to cope with the crowds especially during the peak season.
Leah A. Business travelers Australia, November 21, 2013
Convenient with friendly service.

Service, location and comfort.
6.7
Great, as per usual. Regular guest with for business travel.
Jenny S. Couples Malaysia, November 21, 2013
Good experience

Convenient, clean, affordable.
6
All in all comfortable, most staff are friendly. Location is not an issue, however due to construction of LRT station nearby made traffic congested most of the time.
Ek H. Business travelers Singapore, November 21, 2013
centrally located, helpful staffs

centrally located, helpful staffs, reasonable pricing
6.7
hotel is centrally located. Helpful staff helping me get taxi and settling on prices so that i wont be cheated. Bed sheet didnt smell too good and the toilet curtain smells musky. Overall, just a good business hotel.
Josephine S. Business travelers Malaysia, November 21, 2013
Great location to walk around

Easy access, comfortable bed even though the bed a bit old.
7.3
Lay C. Couples Malaysia, November 19, 2013
enjoyable but the room kinda smells of paint

best location.
7

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The Royale Bintang Hotel Kuala LumpurThe Royale Bintang Hotel Kuala Lumpur - Superior RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - LobbyThe Royale Bintang Hotel Kuala Lumpur - Royal Club LoungeThe Royale Bintang Hotel Kuala Lumpur - Cafe RoyaleThe Royale Bintang Hotel Kuala Lumpur - Sunflower BrasserieThe Royale Bintang Hotel Kuala Lumpur - Meeting RoomThe Royale Bintang Hotel Kuala Lumpur - BallroomThe Royale Bintang Hotel Kuala Lumpur - FoyerThe Royale Bintang Hotel Kuala Lumpur - SpaThe Royale Bintang Hotel Kuala Lumpur - Fitness RoomThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming Pool

Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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