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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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The Royale Bintang Hotel Kuala Lumpur - Superior Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Lobby The Royale Bintang Hotel Kuala Lumpur - Royal Club Lounge The Royale Bintang Hotel Kuala Lumpur - Cafe Royale The Royale Bintang Hotel Kuala Lumpur - Sunflower Brasserie The Royale Bintang Hotel Kuala Lumpur - Meeting Room The Royale Bintang Hotel Kuala Lumpur - Ballroom The Royale Bintang Hotel Kuala Lumpur - Foyer
The Royale Bintang Hotel Kuala Lumpur - Spa The Royale Bintang Hotel Kuala Lumpur - Fitness Room The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool
Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
5292 reviews

Value for Money
7.2
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5292)
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Jie Q. Groups Singapore, January 2, 2014
Unpleasant with the experience

Convenience, Clean,
6.3
Their check in and check out of the guest was slow, only 2 staff was serving the check in and check out and people was queuing for check in, and it take like more then 15-20 min to serve one guest and by the time it come to our turn it was like at most 1 hrs later. But these was not the worse, the staff who assist even give an attitude to us. Overall the room was clean and is convenience and is near to shopping more.
Marpua E. Solo travelers Philippines, January 2, 2014
traumatic check-in experience

good location, clean room
5.3
Checking-in was the mother of all (painful)inconveniences. I had to endure a long queue twice. First, I was told room was not yet ready after I registered. Then later I had to queue again just to get my room access card. As in us guests had to literally stand and fall in line just to reach the counter manned by two (ok later it became three) slow reception staff. Can't they even come up with a system wherein there's a separate queue for guests wanting to get their room keys/cards? But no, I had to queue for more than 2 hours with other guests who's just checking in! I wasn't too please. Seating area was very limited in the lobby so guests had no choice but to stand and wait in line. Unfortunately, my room's been paid for 2 nights already thru Agoda so I couldn't just walk out and look for another place inasmuch as I'd want to. Room view was not a pretty sight either. But it's clean and good enough for a solo traveler like me. I don't think I can ever recover from that traumatic check-in experience! :(
Jie Q. Groups Singapore, January 2, 2014
Services is Slow

Easy Accessible to shop, clean and hotel is big
5.7
I was disappointed with their service, the check-in time was 3pm in the afternoon but the problem with them is that the queue is so long and their check in was so slow and even their check out is slow. We wait for almost an hours to get ourself into the room. Remember seeing this guest waiting in queue and out of sudden they have close their counter for check in no plate being put to notify the guest. Will consider other hotel if possible.
Munah H. Couples Brunei Darussalam, January 1, 2014
Comfortable, clean & easy access to shopping malls

Major shopping malls within walking distance. Good spread of breakfast items. Nightlife.
7.7
Upon arrival we were allocated a double room on the smoking floor despite having requested for a non-smoking room during booking. When we made a complaint our request was attended to and was upgraded to a triple room located on a non-smoking floor. This was a pleasant surprise.
Fify U. Families with older children Indonesia, January 1, 2014
amazing, grest, nice

best hotel in town, big rooms and comfortable
9
it's a nice hotel because it's close to the shopping mall
Ng B. Families with young children Malaysia, January 1, 2014
Great Location

Great location, centrally located & close to shopping areas
7.7
Great Location City View Walking distance to shopping areas
Abd A. Families with older children Malaysia, January 1, 2014
boring

easy excess to shopping centre
3.3
Cynthia L. Groups Indonesia, January 1, 2014
Great location

Location,
7.3
Nyuk V. Couples Malaysia, January 1, 2014
good location

good location with car park
6
Very slow during check in and check out time, take 1 hour to check in, 30 mins check out even I check out at 10:30am
Nur P. Couples Singapore, January 1, 2014
Not so great!

Comfy bed and the location
5.3
-Long queue for check-in -Bellboy came at 1045am and used his card to collect the luggage-so inapproriate way -Poor view! Hotel management should do something about the rubbish thrown on the ledge. -Free wifi in room.

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The Royale Bintang Hotel Kuala LumpurThe Royale Bintang Hotel Kuala Lumpur - Superior RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - LobbyThe Royale Bintang Hotel Kuala Lumpur - Royal Club LoungeThe Royale Bintang Hotel Kuala Lumpur - Cafe RoyaleThe Royale Bintang Hotel Kuala Lumpur - Sunflower BrasserieThe Royale Bintang Hotel Kuala Lumpur - Meeting RoomThe Royale Bintang Hotel Kuala Lumpur - BallroomThe Royale Bintang Hotel Kuala Lumpur - FoyerThe Royale Bintang Hotel Kuala Lumpur - SpaThe Royale Bintang Hotel Kuala Lumpur - Fitness RoomThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming Pool

Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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