Sign in and get better rates!
×

or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

Book now!

The Royale Bintang Hotel Kuala Lumpur - Superior Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Room The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Deluxe Club The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Family Room The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Executive Suite The Royale Bintang Hotel Kuala Lumpur - Lobby The Royale Bintang Hotel Kuala Lumpur - Royal Club Lounge The Royale Bintang Hotel Kuala Lumpur - Cafe Royale The Royale Bintang Hotel Kuala Lumpur - Sunflower Brasserie The Royale Bintang Hotel Kuala Lumpur - Meeting Room The Royale Bintang Hotel Kuala Lumpur - Ballroom The Royale Bintang Hotel Kuala Lumpur - Foyer
The Royale Bintang Hotel Kuala Lumpur - Spa The Royale Bintang Hotel Kuala Lumpur - Fitness Room The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool The Royale Bintang Hotel Kuala Lumpur - Swimming Pool
Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.3

based on
5198 reviews

Value for Money
7.2
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5198)
Sort by:
Lee B. Business travelers Malaysia, October 28, 2013
The hotel is centrally located in the city center.

Shopping centers are all in a walking distance. Also there are varieties of Asian food and Western food. IT and computers complex are also in a walking distance.
5.3
The hotel staff are not friendly. May be because it is under-staff. I stay in this hotel for a few times but always see there are long ques at the reception counters. Even check out is also a problem, a long line-up for clearing. The Management should look into this problem in order to keep the Hotel reputation. I have seen two times hotel guests are complaining to the staff at the reception, one of them even shouting to the receptionist.
Frank S. Couples Australia, October 28, 2013
Pleasant stopover

Pool, position,
6.7
A pleasant hotel used as a stopover en route from Milan to Melbourne. Good pool to relax.
Abdullah A. Couples Kuwait, October 28, 2013
good location, in center of (Bukit Bentang road )

breakfast, Location, taxes
9
good location, in center of (Bukit Bentang road ) fantastic Breakfast, Employees are friendly
Kartini S. Couples Singapore, October 28, 2013
Easy Acess location

Breakfast,large room and near to shopping mall
7
-Front service staff and operator lack of manner, not friendly and rude. -The check in was totally diaster. The waiting time was abt 30mins. -The room is very spacious and clean. However, they did not do any housekeeping during our stay eventhough we called for housekeeping. -The room service food was REALLY BAD and Horrible! -Breakfast buffet spread was good. -the Location of the hotel is very accessible. Near to shopping malls.
Jeremy W. Couples Australia, October 27, 2013
Tired hotel

Leaving, but not the checkout experience
5.7
This hotel has pretensions to be a posh hotel but it isn't. The room was large enough and the bed was comfortable. Despite being recently "refurbished" (new wallpaper) they didn't bother to modernise the bathroom. The bath is too narrow for a bath/shower and would be a safety hazard to less mobile people. We were a couple but they could only manage two single beds pushed together. Breakfast was ordinary. The food frequently ran out and the staff were slow to replenish. We waited 20 minutes behind someone at check-out. Then a new staff member arrived and started serving someone who had only just turned up. I complained and they took my room keys without any paperwork. Not staying here again.
Eong J. Couples Malaysia, October 27, 2013
Reasonably comfortable

Central location, easy access to local restaurants, near shopping centers.
6.7
I did not expect much, so it turned out to be as expected. Check-in was a let-down as it took half of hour just to get our room key. Check-out was relatively smooth and that's because we did not incur any expenses at the hotel. This is a group tourist hotel, so there are always pleanty of people at the lobby; so this is not ideal for couples like us.
Amiya K. Couples India, October 27, 2013
nice stay

location
6.7
Overall it a nice stay.checkin took some time but we booked for doubled bed room but had to stay in the double room with 2 separate single bed. That was bit disapointing. Otherwise hotel was clean and comfortable.rooms were specious.
Mohd Y. Business travelers Malaysia, October 26, 2013
Location, location, location

Location, location, location
6
as a business traveler, I found it right inside the city with easy access to the business center. The room was OK but not too marvelous for personal taste.
Shi Z. Business travelers Malaysia, October 26, 2013
Agony

Central
5.3
Front desk staffs were displaying attitude and performance that ultimately tarnished the image of the hotel.room was not ready despite checking in late at 4pm with eventual check in at 6pm.customers were sitting at lobby,filled with despair and frustuation;some with schedule delayed due to "dirty room".check out experience was another negative impact with long waiting time and seeing counter staff with faces protraying "guess allergy".queue was cut for guess whom was friend to the front desk boy.in overall,it was such a disappointment for such a well known hotel but with utmost poor personnel.
Yun S. Business travelers Malaysia, October 25, 2013
It's a pretty average hotel.

Internet, spacious, bed.
6

Book now!

Sale ends soon!

The Royale Bintang Hotel Kuala LumpurThe Royale Bintang Hotel Kuala Lumpur - Superior RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe RoomThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Deluxe ClubThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Family RoomThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - Executive SuiteThe Royale Bintang Hotel Kuala Lumpur - LobbyThe Royale Bintang Hotel Kuala Lumpur - Royal Club LoungeThe Royale Bintang Hotel Kuala Lumpur - Cafe RoyaleThe Royale Bintang Hotel Kuala Lumpur - Sunflower BrasserieThe Royale Bintang Hotel Kuala Lumpur - Meeting RoomThe Royale Bintang Hotel Kuala Lumpur - BallroomThe Royale Bintang Hotel Kuala Lumpur - FoyerThe Royale Bintang Hotel Kuala Lumpur - SpaThe Royale Bintang Hotel Kuala Lumpur - Fitness RoomThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming PoolThe Royale Bintang Hotel Kuala Lumpur - Swimming Pool

Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

AS-AGWEB-3C01