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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

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Recent customer reviews

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Good

7.3

based on
5734 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5734)
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Hui Y. Groups Singapore, June 1, 2014
very bad experience
4
nothing i like about this hotel i reached the hotel at 230pm and it took me 2hr to check in!!! the room was warm, pillow was dirty and dust was everywhere
Zaharin S. Couples Malaysia, June 1, 2014
relaxing

strategic location , clean , delicious f&b
6
Okay ..... relaxing ....
Hishamuddin N. Families with older children Malaysia, June 1, 2014
Good and nice

Clean, good location and nice staff
8.3
Interesting and fun and enjoyable and nice..hope can go again soon
Mun S. Couples Singapore, June 1, 2014
May come back again if I have no other choices.

Centrally located. Shopping centers and restaurants nearby. Low cost.
8.3
All the staff at the front desks are rude and do not smile when they talk to customers. They do not even maintain an eye contact with us but only stare on the screen. We were at the counter but they were mostly busy looking at their screen monitors frowning or talking with their colleagues as if we were invisible. The worst part is one of them assigned me to a room where there were already a couple inside the as we entered. It was very embarrassing. When I went back to the front desk later to check with the check-in staff, all he did was blame the computer systems for the wrong allocation and would not apologize. The check-in experience truly spoilt the show for the day. They must be re-trained or be removed totally. But there are some relief. The room service guy was hardworking and is very polite.
Paul W. Couples Netherlands, June 1, 2014
As expected after reading other reviews.

Close to Jalan alor which is good for eating. Also the public transport is nearby and several shopping malls. Bukit bintang area is a nice area to stay.
6
It's ok. Little overdated and need renovation. For sleeping its ok
Simon S. Families with young children Singapore, June 1, 2014
Great location

clean, big, good utility
8
Mei E. Business travelers Malaysia, June 1, 2014
nice and comfortable

place, hotel and food
8
the place is strategically located in the heart of the town. food is easily available at walking distance. many authentic local hawker food can be found. since i always travel for business purpose, this hotel has always been the choice of mine..
Wanda N. Couples Indonesia, June 1, 2014
Breakfast menu is so bad... Taste is awful...

Location.. Value for money..
7.3
Lyndel M. Couples Australia, May 31, 2014
Disappointed

Location
4.3
Very old building,old carpet.I dont think it has been painted in 30 years.The breakfast was disappointing.
Naheem M. Solo travelers Australia, May 31, 2014
Excellent Hotel

Breakfast, Cleanliness and Service
10
Excellent Hotel

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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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