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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
5608 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5608)
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Eric T. Business travelers Singapore, March 30, 2014
Pleasant and comfortable stay

Location, cleanliness and price
7
Overall, it was good and comfortable. The only thing was that the room was not cleaned and tidied after the first night. Only got to know when returned to the room in the night. Just too tired to call for house-keeping. Wonder how could they have left out tidying my room?
Vimala D. Families with young children Malaysia, March 29, 2014
Nice hotel and very busy environment

friendly staff
7.3
I stayed for one day business trip. I like the hotel but not the surrounding environment.
Mohamad F. Families with young children Malaysia, March 29, 2014
Average

Location, central, transport
5.3
Overall the experience was an average. Hotel is at strategic location, next to shopping areas. However, when it took me 25 minutes to check-in, the room was not cleaned when we arrived, the room is old and not properly maintained. There was only 1 staff at front desk with long lines, the other front desk staff busy doing something else and take not notice of people queing in front.
Qihui Y. Business travelers Singapore, March 28, 2014
Mediocre

Location
6.3
Guest service was extremely rude. Room was missing slippers, towels, etc... checked in at 2100-2200 and was tired from the flight but had to deal with the patronising guest service lady over the telephone for the wifi password and pop by my colleagues room for an extra towel and slippers.
Jenny W. Families with young children Singapore, March 28, 2014
I am another happy repeated guest!

peak period due to Formula One period, when we arrived at 1.30p, room was available for check-in. we called room service for bucket of ice, it was delivered within 5mins. check-out was speedy,
8
Lee K. Business travelers Malaysia, March 28, 2014
Clean and Comfort Room

Clean and Comfort Room
7.3
The room is big and clean, comfortable stay.
Monique P. Couples Indonesia, March 28, 2014
shopping center

near, well, crowded
7.3
Ninawati G. Couples Indonesia, March 27, 2014
Great locations

Good location, clean n comfortable
7.3
Very good except wifi is relatively weak.. :( ;(
Tim G. Groups Australia, March 27, 2014
no bad my room was good staff frendly a bit shab

staff , gd room price gd fo kl
8.3
Kok K. Couples Malaysia, March 26, 2014
good in central city

close to shopping center, restaurant and night life
7.3
good,stay comfortable and easy to going shopping center such as Low Yat Plaza and Sungai Wang.

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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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