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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 5872 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (5872)
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Seet E. Business travelers Singapore, May 26, 2015
A overrated hotel

Customer service
4.7
Stay this hotel several time, totally no improvement, even worsen. Room and toilet are dirty, especially bed-sheet and bathtub. Breakfast seem only cater for Malay guest, very limited choice to Chinese.
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Lee H. Business travelers Malaysia, May 24, 2015
Ok

ok
6.7
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Moon L. Couples Singapore, May 23, 2015
Great location to Shopping and Food Malls

Location is near to the shopping buildings, it is within walking distance and need not taking any public transport
7.7
My stay in the hotel is basically satisfy, but there were points to raise to the hotel attention: 1) the passage way walking to Sungei Wang that is beside hotel near car park entry and exit It was raining and I walked with my umbrella, I was slipped as the floor is uneven and slippery 2) Hotel room - the hotel room has ants when we put our food on the table 3) Shower - the heater was not heating the water for shower, I raised to reception but it is the same
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Fang Y. Couples Malaysia, May 23, 2015
Nice hotel

Food, location
6.7
Nice breakfast nice stay !
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Wu Z. Couples Singapore, May 23, 2015
Fantastic Stay

Spacious and clean
8
Fantastic
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Castillo R. Business travelers Philippines, May 22, 2015
An overnight...

Good location, nearby shopping centers and IT mall..
7
Not so bad...but breakfast was very limited on choices..about time to upgrade their rooms and facilities,
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Siau L. Business travelers Malaysia, May 22, 2015
Not worth the value and unclean.

The Royale Bintang Hotel
3.3
The room is smelly and the worst is the AC is not working well. Had to full blast the air (noisy) and still it is not cold. Had to sleep almost naked to keep comfortable. Second day we asked a few of other hotel guests, they complained the similar experience. It's a 4 star hotel with 2 star experience due to lousy maintenance. Worst of all, it's not cheap and they charge 4 star pricing.
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Samuel C. Business travelers Brunei Darussalam, May 21, 2015
royale

the royale lounge, spa and the view
7
It was OK.
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Paul H. Solo travelers United Kingdom, May 21, 2015
Good value

Good location, nice pool, great staff
9
Good as usual. I keep coming back to this hotel
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Eng K. Couples Singapore, May 16, 2015
Decent hotel, but a little dirty and old

Good location
6
The hotel is located at a good location, however, the rooms very quite old and we were surprised to find there were cockroaches in the room. Also, the hotel did not provide any shavers.
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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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