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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 5868 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (5868)
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Wasakorn B. Groups Thailand, December 22, 2013
Good location, and nice and large room

Good location, good breakfast and large room
8.3
The royal Bintang hotel is situated in the good location. The breakfast is fantastic and nice. Only five minute to experience busy shopping center and night life acade. The room is large and clean with many facilities. Not expensive taxi to airport is available at counter sevice.
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Chan C. Families with older children Singapore, December 22, 2013
Location good. Front line service staff poor

None
5.7
Location is good but front line service staff attitude are poor. Room key always not working. Book in and book out same queue thus need to queue long even when book out.
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Lu M. Groups Malaysia, December 22, 2013
It is near to the major attraction.

ATTENTIVE, AFFORDABLE, ATTRACTIVE
7.7
Very easy to look for food. I like the location. It is easy to get public transport.
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Kay B. Couples Australia, December 22, 2013
Pleasant and good value

location, price design
7.3
Very good for the price. Excellent location, large rooms, recently renovated
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Ikraam R. Couples Malaysia, December 22, 2013
nice and easy

near shopping mall, near restaurant, parking
6.7
nice but check-in and check-out takes time and long que
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Lu M. Groups Malaysia, December 22, 2013
It is OK with the stay. We love the location.

Affordable, Attentive, Attractive
7.7
It is so easy to look for delicious food nearby the hotel. Easy to access to major attraction.
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Norshilawati A. Groups Singapore, December 22, 2013
We had a very comfortable stay at the hotel.

Not centrally located where the shopping malls are hence we are able to explore a little. Kind, friendly& helpful staff. Affordable for families and friends.
10
We had an awesome stay! Concierge staff was very helpful and help us to get a cab during rainy days, which was so difficult as it was raining heavily and we were heading to Damansara.Desk staff was nice but a little slow in attending troublesome customer request but that was fine to me. It was not a big issue so it was annoying when other customers were rude to the front desk staff regarding it. Room was acceptably clean but air-con keep getting too cold at times so we had to turn it off and on again when it felt stuffy bit again it was not a huge issue so we did not complain. Toilet was fine.
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Gan K. Families with young children Malaysia, December 22, 2013
WORTH FOR MONEY, CLEAN AND GREAT LOCATION

CLEAN, NEAR TO SHOPPING AREA, GREAT LOCATION
7.7
Great pleasant stay, will consider to stay this hotel again if next trip to KL.
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Gim S. Couples Singapore, December 21, 2013
everything is great.

location, easy access to nearby restaurant, friendly staff
7.7
There's no towel in my room and I been asking for it since when I check in. Only delivered on the next day when I make request on the reception counter.
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Low W. Families with older children Singapore, December 21, 2013
Safe and Relaxed

Nothing to mention
6.3
Counter was slow, out of 3 stations, only 2 were operational. When checking out, Mr Jofri was having problems with the computer (he looked new or simply just blur), there came Mr Renan (trying to help but equally incompetent). They made guests waited for 20 minutes and have to wait for their colleague Mr Benedict, a Chinese, to double man their station as well. The queue was getting longer until Ms Rafizah came, she did it with a breeze. Incidentally, she was the same staff who did my check-in. Kudos, Rafizah, Well Done!
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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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