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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
5564 reviews

Value for Money
7.1
Location
8.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (5564)
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Sutian G. Couples Indonesia, September 18, 2013
convenient and centrally located!

very convenient for shopping and food exploration, saving a lot of traffic jam time if you are shopping just around bukit bintang.
6.7
Meng H. Solo travelers Malaysia, September 17, 2013
Average

Location and clean room
6.3
Breakfast was below average. Receptionist should have at least asked if i wanted a smoking or non smoking room.
Sanam W. Business travelers India, September 17, 2013
Is the hotel really 4*

Nothing best or commendable.. Internet Wifi is very Poor
4.7
Thim W. Solo travelers Malaysia, September 17, 2013
Had a good stay

Cleanliness, comfortable, spacious
6.7
I have a good stay in this hotel. Check in was smooth. Room is clean and spacious.
Thiet V. Couples Vietnam, September 16, 2013
good location but expensive

great location, easy to access and swimming pool
6.7
You get right to busiest area in KL out of the hotel. The surrounding area has so much fun to enjoy. The room is not so clean. The corridor has pig smell. Hotel has an ok swimming pool.
Lim K. Families with young children Malaysia, September 16, 2013
Nice breakfast, good location

Nice breakfast, good location, comfort bed
7.7
Nice breakfast, good location, comfort bed, have children swimming pool, jaguzzi & gym
Kenneth S. Couples Malaysia, September 15, 2013
Pleasant & Enjoyable

Great location, near shopping area
8
Chua S. Families with young children Singapore, September 15, 2013
Room very run down

The room is v small and run down.
4
The room is v small and run down. And breakfast spread is v little. Need improvement.
Leonard L. Groups Singapore, September 15, 2013
Poor Reception Services but good location

Great location with many massages centre nearby and close to majoy shopping areas
6.7
We went in a group of 5 and arrived pretty late. We requested for 3 rooms together but we were given 3 rooms on the same flr but not near to each other. Reception service is super poor! Only 1 person attending to so many people at night and when request for getting an extra help, he just told you to be patient! Worst of all, there's once we just wanted to exchange the car park coupon to leave the hotel, we have to wait more than 15mins. The staff just told us to queue up. If those people in front gonna to take an hour to iron their issues, are we going to continue just to wait there!? The staff eventually asked us to exchange the ticket upon seeing our very impatient faces. After exchanging, he did not even bother to apologize for the wait nor said thank you. Very very poor reception service during evening and night time. Check-out time was at least pleasant enough. Otherwise, if not due to its location, I wont come back again to such poor customer service treatment.
Akil H. Couples India, September 15, 2013
Very Bad Experience

Nice Big Room
5.3
Very Bad Experience, no proper communication within the staff. Uncooperative staff especially the On Duty Manager

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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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