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The Royale Bintang Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 400
Free Wi-Fi

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5459 reviews

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All reviews (5459)
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Wan M. Business travelers Malaysia, December 17, 2014
clean room

clean room, night life, bar
9
very comfortable
Fouad F. Groups Australia, December 17, 2014
not bad

location. food.staff
7
Good
Mohamed S. Families with older children Singapore, December 17, 2014
Overrated

location, location & location nothing else
5.7
Awful. The pillow cases smelt of sweat and were not changed during our stay.
Thomas B. Couples United States of America, December 16, 2014
Well located

staff was very helpful, hotel pool and spa was nice, very near to shopping and many restaurants.
9.3
Checked in very late. Room was ready. Valet service was awesome. Was treated well at spa.
Neale D. Families with older children Australia, December 16, 2014
disappointed.

3 room changes
7.7
First room, unable to open the room door from inside. 1 hour to get that sorted, room change. 2nd room, air cond wasn't working, didn't deliver the 3rd bed we needed. Another hour wasted getting someone to come up again and tell us that the aircon wasn't working. Another room change, another hour and 3 phone calls to get the 3rd bed delivered. After that, it was good.
Mohd S. Families with older children Singapore, December 15, 2014
For famiy trip

good breakfast,location & frendly staff.
7.7
Mun C. Families with young children Singapore, December 15, 2014
Royale Bintang experience

Location is good. Carpark is good. Room is spacious.
7.7
Acceptable
Siti Z. Families with young children Singapore, December 15, 2014
Na

They change the door locked without inform while we are out. Was shocked the contractor was at our room repaired the door. Any loss who will take responsible?
7.3
Staying comfortable. Appreciate that the hotel giving us early check in on that day. Big thanks.
Bidin B. Families with older children Singapore, December 14, 2014
Very poor service.

Smooth wi-fi connection.
3.7
Dissatisfied. One of the television in my hotel room was not functioning. I have informed the guest services regarding the matter and requested for it to be rectified. However it was not fixed even until the end of my visit there. I reminded them thrice but all that was mentioned was that 'the maintenance crew is on the way'. Totally unacceptable.
Siti S. Families with young children Singapore, December 14, 2014
Card given cnnot be used

NOTHING
5.3
NORMAL

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Customer Reviews - The Royale Bintang Hotel, Kuala Lumpur

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