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2015
Excellent 8.1
Based on 2422 reviews

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About The Royale Chulan Damansara Hotel

Description

Ideal for fun and relaxation, The Royale Chulan Damansara Hotel is located in the Kota Damansara area of Kuala Lumpur. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Cathay Cineleisure, Ikano Power Center, and The Curve Mall. At The Royale Chulan Damansara Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. The hotel features 370 beautifully appointed guest rooms, each including a coffee/tea maker, in-room safe, mini bar, shower, and desk. The hotel offers many unique recreational opportunities such as a fitness center, outdoor pool, and club for kids. With an ideal location and facilities to match, The Royale Chulan Damansara Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • yoga room
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Guest must be at least 12 years old to access the Executive Club Lounge.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 55.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 17.5 km
Distance to Airport: 11.6 km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 9
Number of Rooms : 370
Parking Fee (per day): 0 MYR
Time to Airport (Minutes): 20
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.5
  • Service 7.6
  • Value for Money 7.8
  • Food/Dining 7.4

6.4 Brandon L.
Singapore
June 25, 2016
One night in KL
Just a stop over for business.

8 fikrul S.
Malaysia
June 25, 2016
Poor facilities
Kids play room should be free of charge for in house guest.

7.2 Lian L.
Singapore
June 23, 2016
Happy stay
Professional receptionists

6 Sheila S.
Singapore
June 23, 2016
good location
will deft come back to stay

6 Sheila S.
Singapore
June 23, 2016
Good stay
loved my stay was good

8.4 Lai C.
Malaysia
June 21, 2016
Nice luxurious stay
Hotel has nice interior; clean; strategic location- connected to ecurve. Has infinity pool and skating rink.

4.4 Long T.
Malaysia
June 21, 2016
Review
less than impressive 3D2N stay. 1. Not working safe deposit box in room. 2. Facilities looked rundown. 3. No bathrobe ! 4. No floor mat ! For a lower price and better location, i should have booked a hotel nearby!!

8.8 Norhayati A.
Singapore
June 20, 2016
Quality of guest services needs to be improved tremendously
Experienced bad experiences during my two consecutive stay, two weeks apart, relating to room service and housekeeping. Room was 'forced' entry by a housekeeping staff, a foreign talent, using an access card at close to midnight claiming he received instructions from his Supervisor to check on us if everything was fine when we did not even make such a request. There were only two of us ladies, how noisy can we be at night if we were chatting. When we called the Reception to ask them if they received any request or complaint about our room, and they checked with Housekeeping, they said they did receive any regarding our room and apologised as the staff could have gotten the wrong room number. How easy! The next stay, which was two weeks later, experienced a bad room service order. Requested for our pre-dawn meal to be sent to our room at 4.30am and they came at 3.30am instead! This was when ample times were confirmed with the room service staff of the timing. And to make it worse, they even sent the wrong order to us. From our order of one platter of sandwich, we were sent and charged for three platters of sandwich! And this again was over times confirmed with the staff taking the order, a foreign talent. Such simple instructions and yet can't deliver! The hotel needs to buck up and improve tremendously on its guest services, ensure they are well conversant in English, especially its Room Service. Housekeeping should keep restricted from entering a guest room especially when guests are in the room and at all times, unless requests have been made to clean room or send items. Ring the doorbell at least 3 times, and follow with a call if no one is answering and if really need to speak to the room guests. Never should there be an attempt to force enter guest rooms with a spare access card AT ALL TIMES without PERMISSION! Our mistake at that time was we had not turn on the Privacy button as we had just returned to the room. Safety boxes during both stay are not u

8 Henry S.
Malaysia
June 20, 2016
Nice place
Will stay again

6.4 Ming F.
Singapore
June 20, 2016
Nice Hotel
clean and reasonably big room


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