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People love this hotel for:
    Nearest transport:
  • Monorail Station - Bukit Bintang (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Subang Airport (18.1 Km)
  • Sultan Abdul Aziz Shah Airport (19.0 Km)
    Customer comments:
  • "Big rooms", "Great bathroom", "Great breakfast", "Nice balcony"
    Top attractions in the area:
  • Pavillion Mall (0.4 Km / 5 min walk)
  • Bintang Walk (0.5 Km / 6 min walk)
  • Aquaria KLCC (0.6 Km / 8 min walk)
  • Kuala Lumpur Convention Center (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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"Reasonable breakfast, location not bad and staff very..."

Michael, United Kingdom October 09, 2015

Features of The Royale Chulan Hotel Kuala Lumpur

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • daily housekeeping
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • photocopying
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay
  • Tamil

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Hotel Description
Boasting its gracious Malaysian hospitality, this is one of the best hotels in Kuala Lumpur....see more Boasting its gracious Malaysian hospitality, this is one of the best hotels in Kuala Lumpur. Centrally situated in Kuala Lumpur's business district, it is designed to reflect the true Malaysian heritage in the architecture, allowing guests to experience a truly Malaysian vacation. It also offers 300 deluxe rooms and 102 well-appointed serviced apartments and studios. The rooms are furnished with ceramics, carved wood, and textiles offering its clients luxury, comfort, and an Asian feel at the same time. An elegant hotel indeed, it features amenities like a fully-equipped gymnasium and spa. A beautifully designed hotel that has a great location, a complete set of facilities any 5-star must possess, and warm Asian hospitality, The Royale Chulan Hotel Kuala Lumpur proves itself to be one of the best choices of stay in Kuala Lumpur.
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Recent customer comments

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All reviews (5668)

Business travelers (567)

Couples (2607)

Solo travelers (697)

Families with young children (794)

Families with older children (496)

Groups (507)

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All reviews (5668)
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Michael J. Couples
United Kingdom, October 11, 2015
KL 3 days

Reasonable breakfast, location not bad and staff very friendly
Overall the stay was ok but although for their own reasons they upgraded us to a suite the room had a few minor problems. The light in the cupboard did not work and the cables just hung down and were not neat and tidy. in the bathroom the wash basins didnt seal so the water just flowed away even if closed; difficult to shave. My wife used the shower cap provided and it was thrown away when they cleaned the room but no new one provided. Just a few minor things not right which spoiled the visit although the staff were very friendly and helpful.
Carl S. Business travelers
Belgium, October 10, 2015
Good value for money in central location

Room and amenities
Overall good experience though sometimes the wifi went off
Haji B. Business travelers
Brunei Darussalam, October 10, 2015
A good and pleasant stay at The Royale Chulan.

convenient for shopping nearby, room in good cleanliness and friendly staff.
Nice, memorable and pleasant stay. It was really beyond my expectation.
stephen S. Business travelers
United States of America, October 12, 2015
Great for the 3-day conference

Location, room size, bed
Great, no complaints. Came for a conference and it was an ideal spot.
amit C. Families with young children
India, October 07, 2015
Would like to come back again

Awesome place to be
Michael D. Couples
United Kingdom, October 05, 2015
5* building 3* service

the bathroom, the bed, the pool
We checked into our Superior Room, which we had paid a supplement for to find no mini-bar, we ordered room service for ice which was delivered after a little wait, we then asked for 2 half pint tall glasses to be delivered, after a wait of around 35 minutes we received 2 short tumblers, we asked for the tall glasses again and some 15 minutes later the same short tumblers were delivered, we explained again what we wanted and after another 10 or so minutes we finally received our half pint tall glasses. Our mini bar was never installed and there was the same piece of discarded paper underneath the desk for out entire stay, we also found a half finished bottle of water just under the bed. Whilst sunbathing by the pool there was no waiter service bringing fresh water, this hotel is very fancy in it's decor and it does certainly feel palatial when you first enter but the service falls far short of a 5* rating and we will definitely not advise anyone expecting a 5* service not to go there, we have had far better service in other 5* hotels in Kuala Lumpur and we will not be returning to this one
David J. Couples
Australia, October 12, 2015
Rather bland mass travel hotel

Walking distance to shopping centre, large breakfast buffet and comfortable room.
A little disappointing for a five star hotel in KL - overpriced for the ambiance but had too many services to charge less I guess. Felt like the conference and wedding hotel it was - mass produced. I guess good for families and hungry groups. Hard to describe its character since it lacked one - yet reasonably comfortable. The walk to the shops is along narrow footpaths and busy road crossings - maybe when neighbouring building works are complete it will feel better. Slow wifi and expensive bar drinks beyond necessity. Long taxi ride from Sentral.
Stephanie W. Couples
Australia, October 05, 2015
top notch

staff, staff, staff
Great stay in a beautiful hotel. Top quality room. High standard of housekeeping. Great breakfast. Staff were the most friendly, helpful, and efficient we have encountered for a long time.
wandee P. Business travelers
Thailand, October 04, 2015
authentic look

Next to pavilion department store with various food opinions and theatre . The hotel had everything needed and breakfast was extensive serving all nationalities , taste was good too .
MOHAMED H. Families with young children
Malaysia, September 29, 2015
Nice location and comfortable room

Clean, comfortable and nice location
It was great family vacation and having to stay at a comfortable and clean hotel. The location is also good as we could only walk to the shopping malls...

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