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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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"Walking distance to shopping malls, nice foods, comfy room..."

  • Luqman, Singapore
  • August 24, 2015
  • Area: Bukit Bintang
  • Rooms : 402
  • Free Wi-Fi

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Room Types
Superior Twin with Breakfast
Superior Twin - Room only
Superior King - Room only
Superior King with Breakfast
Superior King
Superior Twin
Deluxe With Breakfast - Min. 3 nights
Deluxe With Breakfast - Stay 3 Pay 2
Deluxe Room Only - Stay 3 Pay 2
Premier With Breakfast - Stay 3 Pay 2
Deluxe Room
Premier Room
Deluxe With Breakfast
Premier with Breakfast
Deluxe - Room Only
Deluxe Room Only - Min. 3 nights
Premier with Breakfast - Min. 3 nights
Royale Club with Breakfast - min. 3 nights
Royale Club
Royale Club with Breakfast
Royale Club With Breakfast - Stay 3 Pay 2
Executive Suite With Breakfast - Stay 3 Pay 2
Executive Suite
Executive Suite With Breakfast
Executive Suite With Breakfast - Min. 3 nights
Premier Suite with Breakfast - Min. 3 nights
Premier Suite with Breakfast
Premier Suite
Premier Suite With Breakfast - Stay 3 Pay 2


When would you like to stay at this hotel?

Features of The Royale Chulan Hotel Kuala Lumpur

24-hour front desk

24-hour room service

24-hour security

ATM/cash machine on site



business center

car park

coffee shop


daily housekeeping


executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities



poolside bar


room service

safety deposit boxes



smoking area

taxi service

wheelchair accessible

Sports and Recreation

fitness center


golf course (within 3 km)

hot tub


outdoor pool

pool (kids)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)





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Boasting its gracious Malaysian hospitality, this is one of the best hotels in Kuala Lumpur. Centrally situated in Kuala Lumpur's business district, it is designed to reflect the true Malaysian heritage in the architecture, allowing guests to experience a truly Malaysian vacation. It also offers 300 deluxe rooms and 102 well-appointed serviced apartments and studios. The rooms are furnished with ceramics, carved wood, and textiles offering its clients luxury, comfort, and an Asian feel at the same time. An elegant hotel indeed, it features amenities like a fully-equipped gymnasium and spa. A beautifully designed hotel that has a great location, a complete set of facilities any 5-star must possess, and warm Asian hospitality, The Royale Chulan Hotel Kuala Lumpur proves itself to be one of the best choices of stay in Kuala Lumpur. Boasting its gracious Malaysian hospitality, this is one of the best hotels in Kuala Lumpur. ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
280 MYR

Breakfast Charge (when not included in room rate)
68 MYR

Check-Out Until
12:00 PM

Distance from City Center
1.0 Km

Distance to Airport
74. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 5619 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (5619)
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Luqman B. Families with young children Singapore, August 24, 2015
A short gateaway

Walking distance to shopping malls, nice foods, comfy room
Great stay here. Only the tv is too small for the room. nothing to complaint.
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Andre J. Families with young children Germany, August 17, 2015
excellent location, good value for money,nice room

room, location, friendliness
large selection of breakfast dishes. unfortunately no fresh orange juice, which I would expect from such a hotel. Excellent rooms, very friendly staff. However room/ housekeeping service sometimes took a while. very clean and well maintained facilities. I would go there again.
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Joanna S. Groups Poland, August 16, 2015
Good but not 5 stars.

Friendly staff, location, hall
Room was ok but not luxury you'd expect from 5 star hotel. Big selection for breakfast but quantity overshadows quality.
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Adam I. Families with young children Singapore, August 16, 2015
Worst experience

the breakfast was good
Sorry for the long post. I stayed in Royale chulan from the 13th to 16th August and it was the worst experience that I've had. Checked into the room and realised that the toilet bowl was dirty. Called the housekeeping to clean and all the housekeeper comes with is a piece of towel. Had to request him to bring sanitizer to clean up. Then, I asked for a prayer mat n received it after an hour. Before going to bed I asked for extra pillow and the housekeeper could tell me to ask for things one shot instead of calling several times. I was surprised to hear that. Next day I ordered room service, when I came back at night the plates were still not cleared. On Saturday, I left my room at 2pm. Switched on the 'makeup my room sign' light. To my surprise, when I came back at 11, the sign was still switched on. I thought that they just forgot to switch it off after cleaning, but when I entered the room, it wasn't cleaned. I called the housekeeping and the person in charge just asked me if the DND button was on. Even though I explained to him that I did put the makeup my room sign, all he did was to ask repeatedly if it was on DND. It just made me so mad! To make it worst, the duty manager called again to ask the same question. He then came up to see the room and called a housekeeper. The room was cleaned at 11.30 and my kids had to be awake till the room was cleaned. At noon, I checked out and called for the duty manager, to complain. He could only say that he received the report from the housekeeping manager saying that the room was on DND and he apologised to me ANYWAY and said he won't be able to compensate in any way. Never expected such a service where they put the blame on the guest!
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Elian W. Business travelers Malaysia, August 15, 2015
great stay

great stay, would go back again..!
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Soyeon L. Families with young children Australia, August 9, 2015
Terrible service and room condition
I was able to hear someone was coughing next door and even if my room was non smoking room but there was still stink smoking smell. The air conditioning was out of control so it was way too freezing. The lady at the reception was rude and couldn't understand English such as simple numbers. The review score must be manipulated for sure. I would recommend this hotel at all. The location seemed close to Pavillion shopping centre but the way to get there was ridiculous end up I had to go around.
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Michael C. Couples Philippines, August 7, 2015
Decent enough

Room size, location, cleanliness
Phone in our room was just not working. Otherwise, the stay would have been really good.
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Adnan F. Solo travelers Pakistan, August 7, 2015
best hotel in town

location pool n standard
Awesome i enjoyed it
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Nic T. Business travelers Malaysia, July 30, 2015
Very classic hotel

Great location, classic and good food
The hotel is very classic and the location is very near to Pavillion, the staff is very friendly and helpful they even upgraded my room for me.
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Sing H. Couples Singapore, July 27, 2015
Fantastic Suite

Staff, cleanliness, price.
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Customers like this hotel for:
Nearest transport:
  • Monorail Station - Bukit Bintang (0.7 Km / 9 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (18.1 Km)
  • Kuala Lumpur International Airport (44.8 Km)
Customer comments:
  • "Big rooms" , "Great bathroom" , "Great breakfast" , "Nice balcony"
Top attractions in the area:
  • Pavillion Mall (0.4 Km / 5 min walk)
  • Bintang Walk (0.5 Km / 6 min walk)
  • Aquaria KLCC (0.6 Km / 8 min walk)
  • Fahrenheit 88 Shopping Mall (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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