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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

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Excellent

8.7

based on
5762 reviews

3584 reviews in English

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5762)
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Anne C. Groups Philippines, March 3, 2013
Welcoming service, truly helpful and hospitable.

They really try to serve your needs even if there are a lot of guests. Breakfast is great, have a variety to choose from. Ambience is authentic Malay.
7.7
Truly a 5-star hotel with a Malaysian style and hospitality. Location is ideal, nearby monorail, Petronas and shopping mall. Just beside it is a buffet restaurant with cultural shows. We were lucky that beside the hotel too, they held the annual Handicraft Festival featuring products from all over Malaysia.
Shopping Tip: One of the high-end, new, and big shopping mall is right around the corner.
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Kerry D. Business travelers United Kingdom, March 2, 2013
quaint older hotel

location snd sraff
8
Older but well maintained hotel. Superb breakfast. Friendly and very helpful staff.
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Chi N. Groups Australia, March 2, 2013
A quiet and nice hotel to stay.

A bit far d
7.3
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Robbert H. Business travelers Netherlands, March 1, 2013
Great Hotel @ great location

Spacious rooms & great beds, free internet
9.7
Very pleasant place to stay, good value. Great breakfast buffet. Huge rooms with good beds.
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David W. Couples United Kingdom, March 1, 2013
Indeed a 5 Star hotel

Quality of accommodation was first rate. 20 minute walk to Petronus Towers
10
This was a fantastic hotel. We were upgraded on arrival without asking to a room on the 7th floor with a balcony overlooking the pool with a view of the Petronus Towers. The staff were attentive and nothing appeared too much trouble. The pool was a welcome relief from the heat of Kuala Lumpur after a days sightseeing.
Travel tip: I
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Nadarajan J. Solo travelers Australia, March 1, 2013
huge rooms,ideal location

accomodation,unusual structure,great food
10
as usual staff were great on all areas of the hotel.great varieties of food in warisan cafe for breakfast.also ample oppurtunities to try out some excellent cuisine in a no of restuarants located in the hotel.location is ideal to the pavillion (about 7 mins the back way)or taking a slightly longer route to both the pavillion and klcc and under cover after a short walk past prince hotel.rooms were large and well maintained.
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Derek M. Business travelers United Kingdom, February 28, 2013
Acceptable hotel in a prime location

Within easy walking distance of restaurants and shops
7.7
The location of the hotel was excellent. If you wanted you could easily walk to shops, bars, coffee shops, and a wide range of restaurants. While taxis were cheap it was nice to be independant if that is what suits you. Generally the hotel was well presented and the staff welcoming and friendly. The use of plastics used in the room furniture, sofas and chairs, was not ideal however. In hot weather the plastic would stick to your skin and was uncomfortable to relax on.
Hotel Feature Tip: Close to air conditioned walkways that connect the most popular areas.
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Philip B. Groups United Kingdom, February 28, 2013
Everything within five minutes walk

Good discount price, fabulous rooms and central yet quiet location
9.3
Thought this hotel was exceptional from various aspects. Firstly, very convenient for walking to KLCC, the Pavilion, and old China Town. The quality and cleanliness of the hotel is the best in KL , and we've stayed in several. They are very welcoming and try their best to help. Some have balconies, kitchens and lounges. Has a good cigar lounge with large bar area and nice pool. Quite location despite being in the centre of town. One thing is that they are ill prepared for Chinese clients, as nobody spoke Chinese and the breakfast didn't cater for Asian tastes. That said, this 5 star is the best so far and would heartily recommend it at RM300 to RM350.
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David G. Couples United Kingdom, February 28, 2013
high quality hotel with large rooms

large rooms of a high quality
9.3
very nice modern hotel with a good reception and attentio to detail. Cannot say much against this hotel other than if you wanted to eat outside of the hotel local resturant facilities were hard to find.
Sightseeing/Attractions Tip: Petronis Towers within walking distance
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Peter S. Solo travelers United States of America, February 28, 2013
great hotel and staff

all, from lobby to wide halls, to room, to restaurants and of course staff
9.7
An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive.An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive.
Hotel Feature Tip: all places are "out of they way." Taxis in front are far more costly than a taxi on the street
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