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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: Bukit Bintang Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 5617 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5617)
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John P. Couples United States of America, January 18, 2013
Wow!

everything
9
this was my first 5star hotel experience-what a great hotel!everything was wonderful.a great deal for the money spent.but...beware of taxis,the hotel screens taxis that pickup guests and they areok.outside in the city u r on your own.unfortunate me got in predatory cab -unpleasent experience.
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Julie M. Couples January 18, 2013
Great hotel in fantastic location

Excellent location to Bukit Bintang/Pavillion Shopping Mall
10
This is a fantastic hotel - exceptional value for money in a wonderful location. Rooms are well appointed and very spacious. Excellent views across Kuala Lumpur. The breakfast buffet is spectacular and caters for everyone. Ideal place and will return. Pool/s are excellent with plenty of sun lounges.
Shopping Tip: Excellent location to the Sungei Wang plaza at Bukit Bintang and the food court at the Pavillion Shopping Mall.
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Ting T. Couples Hong Kong, January 18, 2013
Great location

Large room, romantic, nice view
10
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Cordula W. Groups Germany, January 17, 2013
grand in every sense

traditional style meets modern comforts
9.3
from the service of reception and general staff everything was just eccellent. the room was spacious and very comfortable, the bathroom with tub and shower just brilliant. the location is convenient for all the sightseeing, the crafts centre being next door, and views onto the perona towers. the only small bug bear maybe was the internet connection...slow and inconsistent in the room.
Restaurant Tip: For cheap and cheerful nosh the Chinese food street just behind Bitang Walk is recommendable, good selection of Thai and Chinese dishes with a Malay twist, yummy and inexpensive.
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Yiu L. Families with older children Australia, January 17, 2013
Great hotel close to shopping districts

Great service, size of the rooms and cleaniness
9.7
My family enjoyed the stay that the Royale Chulan, they had fun at the swimming centre and the staff were very nice to help us with our queries. The lobby had a great atmosphere with all the Chinese New Year decorations and pretty flowers.
Shopping Tip: Close to the Pavillion shopping centre
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Timothy W. Couples Australia, January 16, 2013
Traditional style, close to bukit bintang

Comfortable bed
7.3
Old fashion/traditional style rooms as per hotel photos. Pool big, but very noisy with airconditiniong fans next to it. Large breakfast variety but average quality. Good staff.
Shopping Tip: Go the back way for a shortcut to bukit bintang.
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Aarti J. Couples United Kingdom, January 16, 2013
Lovely hotel

Lovely rooms and wonderful service
10
Loved this hotel, perfect location, the service was wonderful. I would definately stay here again.
Sightseeing/Attractions Tip: Of course the petronas towers
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Saifun N. Couples Singapore, January 16, 2013
Lovely hotel with a 5 star service

Having to keep entering the wifi password was such a hassle
9.7
we spent 4 days 3 nights at the hotel. upon checking in, the receptionist upgraded us to the royale club room without we having to request from them. my wife and i particularly loved the toilet as it was really spacious and big; there was a bathtub and separate cubicle for bathing and answering to nature's call. there were no complainants about the room as it was well kept and spacious. the bed was also very comfortable. last but not least, staying at the hotel without trying the breakfast! the best breakfast i had as compared to all the hotels i have previously stayed in thus far. my wife especially loved the roti canai. thumbs up for the staffs that have served us well there!
Travel tip: use the back 'alley' to go to pavillion. to use the local train, raja chulan would be nearer compared to bukit bintang. do ask the concierge if you are going to klcc/pavillion as they provide daily shuttle.
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Katrina A. Solo travelers Australia, January 16, 2013
5 star hotel in a 5 star location

excellent service, 5 star facillities and yummy breakfast
9.3
i stayed here for 17 days during my trip to kl. this is the 3rd time i have stayed at the chulan and will continue to do so again in the future. the door staff are friendly and as always everytime i walked past was greated with a friendly smile or some great coversation from faizel. breakfast is great and the only problem is there is just too much selection!! prepare to gain lots of weight. the pool is clean and have provided towels which is great for a quick swim after breakfast. the rooms look amazing and spacious and come with all basic ammenties as well as slippers. i had a room with a balcony and this was even better because on new years i had a perfect view of the fireworks while enjoying a glass of wine. i have previously on other visits stayed on the cleb level floors and had the benefits and this is defintely recommended if you can afford the extra (esepcially if your on a short trip, but not if your there for long trip eg. 17 days)
Hotel Feature Tip: there is shuttle that departs from hotel to klcc daily. if you prefer to walk, klcc is easily reached the a walkway from the pavillion shopping centre.
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Scott W. Couples New Zealand, January 16, 2013
Great Location, Huge Hotel

Room Size, Bars
7.7
Massive hotel, in a superb location. Clean, spacious & courteous.
Sightseeing/Attractions Tip: Petronas Towers are a 15-20 minute walk away, or cost around 10MYR in a taxi one-way. The high-end shopping area of Bukit Bintang is only a 5-10 minute walk away
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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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