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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: Bukit Bintang Number of Rooms: 402

Recent customer reviews

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Excellent

8.7

based on
5766 reviews

3585 reviews in English

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5766)
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Lai-Choon C. Groups Singapore, February 3, 2013
Good value for money

Good service, clean, nice view
7.3
Generally pleasant stay in the hotel. Has all the facilities you'd expect of a 5-star hotel - restaurants, spa, pool, gym (somewhat small and not well air-conditioned, so not too useful). Staff is friendly, courteous, helpful and responsive. Breakfast is so-so. But it is not close to a subway station and the taxi rides, even short distances, can be expensive (eg, MYR 20 to KL Sentral <10 min away). Room is smaller than I expected, perhaps because there is a balcony. There is a nice view of the twin towers from my room. I will probably try a different hotel the next time though.
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Janet J. Couples United Kingdom, February 2, 2013
fabulous hotel in a good location

posh hotel with lots of rooms and a great pool which has the sun on it all day
9.7
very good location and we were upgraded to a fantastic suite.Could not fault it a great hotel.
Shopping Tip: Bukit Bintang is a great place for shopping
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Brett U. Couples Australia, February 1, 2013
Excellent service, friendly staff, good value

Swimming pool, good location, nice fittings, grand building, nice Chinese restaurant
8
We stayed 3 nights at the Royale Chulan Hotel and had a very pleasant stay. The only incident we had was that our bed for the first two nights was saggy, but once we notified the staff they quickly replaced it with a firmer bed. The facilities at the hotel were first rate. The hotel is about 15 minutes from the light rail, and 15 minutes from the monorail, but about 5 mins from Pavilion and 15 mins to KLCC (or take a taxi for 12 RM)
Sightseeing/Attractions Tip: You must visit the Petronas Towers Skybridge, Suria shopping centre and Pavilion shopping centre
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John W. Business travelers Australia, February 1, 2013
Fantastic

Love the size of rooms & breakfast
10
Will stay again. The staff are friendly and facilities great.Love the size of rooms & breakfast. The carpets can be cleaner but overall a clean hotel.
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Alvin N. Couples Singapore, January 31, 2013
Nice hotel with good service

Spacious
7.7
Hotel location is good. Nice and clean environment. Hotel staffs able to communicate in English.
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Matthew S. Couples United States of America, January 31, 2013
Wonderful and classy

Breakfast, location, cleanliness
9.7
Singapore is going to be an expensive trip any way you do it, so you might as well stay at a place that is at least moderately priced but classy enough to be a five-star hotel. That's the Royal Plaza. The best part of the hotel is its location – a five minute walk to the Orchard MRT. The breakfast was also quite nice, and the staff were helpful in all areas. A very classy place, but not overly pretentious.
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Thi P. Couples Australia, January 30, 2013
Good value for money but a few flaws

Large room, complete bathroom, view of P towers, wi-fi included
8
Good overall hotel. Only a few minutes walk to main shopping strip (though the area has prominent signs warning of bag snatchers). Bathroom has a tub, shower had a great large showerhead and even a scale there to weigh yourself! Bad: we had a couple of small cockroaches in our room. Breakfast was ok but stick to the non-western food.
Sightseeing/Attractions Tip: The Hop on Hope off bus is a good way to see everything quickly. I found it a convenient way to get around without having to navigate the buses and trains. There's a bus stop very close by at the arts centre.
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Judy A. Couples Australia, January 30, 2013
Awesome!

Great rooms. Friendly efficient staff. Good location.
9.3
The only negative we had was the buffet dinner...not much variety and not worth the money. Everything else was spot on. We had a great room with pool and tower views. Even a wedding there when we arrived which was spectacular to watch as it was the Defense Ministers daughter....red carpet, ballroom event, paparazzi, police etc....amazing.
Restaurant Tip: Go to level 6 of Pavilion to the end...forget what it is called but near TGIF where you can see them making dumplings in the large window. We go all the time and for a person who hardly eats when in foreign countries, this place is clean, efficient, cheap and delicious. I recommend you ask for egg fried rice. Also, try the sweet and sour pork and Japanese cucumbers...stack of small cucumbers with chilli oil poured over them...delicious
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Asim A. Couples Saudi Arabia, January 30, 2013
Great location friendly staff

location is good but near to the center where it is crowded all the day
8.3
location is good but near to the center where it is crowded all the day , Staff were too friendly you will be asked if you want your deposit to be charged from the visa ? that didn't happen with me in other hotels in Malyasiaa
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Sadrudin S. Solo travelers Canada, January 30, 2013
Excellent hotel and fabulous breakfast.

Clean, well appointed and good surrounding.
10
Smooth check in and good staff customer service oriented. Nice room and good housekeeping.
Sightseeing/Attractions Tip: Hop and off bus stop is only 5 minute walk and within walking distance of huge shopping plaza.
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The Royale Chulan Hotel Kuala Lumpur Kuala LumpurThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Deluxe RoomThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Premier SuiteThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Premier SuiteThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Executive SuiteThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - ReceptionThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - LobbyThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - LobbyThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - LobbyThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - EntranceThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Mahsuri CourtyardThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Mahsuri CourtyardThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - LoungeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - LoungeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Heritage ClubThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Heritage ClubThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Club Floor LoungeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Lanai Lobby LoungeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Meeting RoomThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - BallroomThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - BallroomThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Telaga Bunga SpaThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - SpaThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Warisan CafeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Warisan CafeThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Bunga Emas Malay Fine Dining RestaurantThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Tai Ping RestaurantThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - L’Heritage RestaurantThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - RestaurantThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - RestaurantThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Swimming PoolThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Swimming PoolThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - ViewThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Hotel Facade - night viewThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Hotel Facade - night viewThe Royale Chulan Hotel Kuala Lumpur Kuala Lumpur - Hotel Facade


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