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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 5589 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5589)
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John D. Couples United States of America, December 18, 2012
Great rooms with friendly staff

nearby mall, large rooms
8.3
Stayed at the hotel for 3 nights. The rooms are quite nice and large and look lovely. The concierge left a bit to be desired as he kept giving us bad advice, but the front desk was always quite helpful. The phones did not work in the room, so you'll need to go to the front desk to make any calls you may need. Overall, I'd recommend the place!
Shopping Tip: Very close to a nice mall if you turn left leaving the building and head straight about a block with plenty of shopping options and restaurants that are open quite later.
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Lunarty L. Couples Indonesia, December 18, 2012
Five-star hotel with reasonable price

The spacious bathrooms
10
One of the best hotels in the list form. Comfortable, clean, everything is perfect. Staff were friendly also one of the things that we can not forget.
Shopping Tip: Not far from the shopping center. so it is very convenient to choose this place as a place to live.
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Bing Y. Groups Singapore, December 18, 2012
it was enjoyable and the staff were very helpful

good location, fast service and polite staff
7.7
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Rahayu R. Families with older children Singapore, December 17, 2012
Comfy and friendly

Fast check-n and out, large comfy room and friendly staffs
9.7
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Rasila H. Families with young children Malaysia, December 16, 2012
It is beautiful well designed hotel

Centrally located
7
My family and I enjoyed staying at this hotel. This hotel has good children amenities such as play area, craft area for drawing and colouring for children. The pool is good but we did not have the time to go to the pool. The food at the coffee house is really good.What I like most about this hotel is the cosy bed. We also got upgraded to a junior suite as the air conditioning in our room broke down.
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Noelia J. Couples Spain, December 16, 2012
location, quiet but close, friendly staff

location, nice room and bathroom which were both quite spacious. Breakfast
9.7
Our stay was ver y pleasant at this hotel. It was in a quiet place but very close to the most exclusive shopping centers in KL. The staff was very friendly and willing to help. If anything is needed at the room or repaired they send It inmediately. Buffe breakfast was good but not excellent, made for muslims (no pork and sushi bar is pretty poor). The mayority of guests were iranians, so I guess It was done so they would not be upset by It.......I would definetly stay again at this hotel if I were to visit KL again. Highly recomended!!!!
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Chin P. Groups December 16, 2012
Great hotel

Very clean and spacious
7.7
a big and beautiful hotel with walking distant to pavilion a big shopping mall. very close to bukit bintan street for massage and food. would stay in this hotel again for my next visit. strongly recommended to stay during weekend to avoid bad traffic in KL. 24hrs room service ensure you that u will never go hungry. great service and fast service.
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Chin P. Groups December 16, 2012
great hotel near to shopping mall

very near to shopping mall pavilion
7.7
a big and beautiful hotel with walking distant to pavilion a big shopping mall. very close to bukit bintan street for massage and food. would stay in this hotel again for my next visit. strongly recommended to stay during weekend to avoid bad traffic in KL. 24hrs room service ensure you that u will never go hungry. great service and fast service.
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Chewheng T. Couples Singapore, December 16, 2012
Good location, large rooms and good service

The rooms are large, the service is good and theree is a wide range of food for the breakfast buffet .
9
We arrived at the hotel about 3 pm and the check in was pretty prompt. We asked for a room with a view of the twin towers and was told that most rooms have been taken up but was given one with a partial view. The room was large with a large bathroom. The only problem with the room was the sound proofing which was not very good. Breakfast was good with a wide range of food. Access to Bukit Bintang was convenient as the back of the hotel has access to the Pavillion mall.
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Zhon H. Couples Singapore, December 16, 2012
Comfortable stay with great service

Great service
8
Room service came within 20 mins, request for amenities were met within 15 mins, while the room is very comfortable. It's just a 5 min walk from the Pavilion shopping mall, making the location fairly accessible. The breakfast spread is however a letdown when compared to similar 4-5* hotels such as the Hilton.
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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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