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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5527 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5527)
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Michael F. Couples United States of America, November 28, 2012
Large rooms and friendly staff

Great location
10
Great hotel with large rooms and first rate breakfast. The location is excellent; walking distance to the Twin Towers and to downtown activities. Staff was very helpful arranging tours and just helping out with things to do in KL. Breakfast was wonderful with foods from all around the world. Would stay again and will recommend to all my friends to stay in this hotel. Definitely worth the money.
Sunita K. Families with young children Australia, November 28, 2012
Great Hotel

Great atmosphare, great fitting and fixtures.
8.7
Really a great hotel in best price. Really neat and clean. Service was great. The hotel is close to the KL city but far from airport. Airport is approx. 1 hour from the hotel. We really had a great time staying in this hotel, I would recommend this hotel.
Christine S. Couples United Kingdom, November 28, 2012
Luxury

Exteremely comfortable with huge beds and large balcony. Staff very attentive. Buffet breakfast amazing.
10
Had a lovely 4 days here. It is very central to shopping district and eating places. The decor is very sumptious and hotel well maintained with plenty of staff. I have no complaints whatsoever and would stay there again.
Sightseeing/Attractions Tip: Do not bother with the Chinese market. The goods are shoddy and you will not get anything unique there. It is also very cramped and stuffy and I did not feel at ease there. Go to the Central Market which has Malayan crafts and fabrics etc. Haggling is fun and expected.
Ismawati I. Families with older children Singapore, November 27, 2012
Good hotel

Bathroom
8.3
I was looking for a hotel in KL and stumbled upon Royale Chulan. After reading the great reviews, I decided to give it a try. Stayed for 3 nights in November, and did not regret the choice. Location was convenient. Hotel ambience was good. Staff was great. Breakfast spread was aplenty. Pool was welcoming. Room was fantastic. Bathroom was the best. The only upset incident that I had was with the spa centre. The staff told me in person that there's available slot. I came at the prescribed time, only to be told that the spa was closed for filming - by the same staff! Very bad .... Other than that, everything is fine.
Ludger B. Couples Germany, November 27, 2012
Even the King was there

Very nice hotel, good location
9.7
We stayed here 3 nights in November 2012 and enjoyed it very much. A professionally managed hotel, friendly service and very well equipped. The breakfeast was extraordinary good with options like Indian, Japanese and Chinese food. Only the coffee was a bit weak.We also liked the swimming pool and the gym for some exercise. The location is also good, just a short walk to the Pavilion Shopping Center with its great Food Republic. Agoda sells a „2 nights and one for free“ package which is a really good value. Make sure the breakfast is included on the 3rd (free) day! We had some discussions about this but at the end it was ok. Highly recommended!
Alan L. Couples United States of America, November 27, 2012
beautiful hotel

nice rooms, good location, great breakfast buffet
8
the stay at royale chulan was a great experience. the location is close to petrona towers and next door to the pavilion shopping center. also within walking distance to times square mall. chinatown is a close cab ride to the hotel as well.the balcony and room were great as well as the breakfast each day
Hotel Feature Tip: get the buffet and get a room with a view if possible. wifi isnt the greatest in the rooms.
David J. Solo travelers United Kingdom, November 27, 2012
stunning hotel, big rooms

lovely pool and huge rooms and stunnig bathroom
8.3
dont rush to breakfast, and prob best to book on agoda as i got some really good deals, was actually cheaper to book every 3 days as it was stay for 3 pay for 2 hotel is very clean and big
Shopping Tip: pavillion mall 10 min walk away
Vishanka P. Couples Sri Lanka, November 27, 2012
Grand hotel in a good location

Great food, comfortable rooms
8.3
The breakfast spread is vast including, Malay, Indian, japanese and western cuisines. The rooms are very comfortable. The hotel is a bit pricey but with the Agoda 1 night free for 2 nights paid, it was very much worth. The Doormen try to get you taxis with a margin for themselves. This is disappointing for a big hotel.
Shopping Tip: Walking distance to the Pavilion shopping mall which has a lot of restaurants and shopping
John K. Solo travelers Australia, November 26, 2012
rooms spacious and comfortable

grand presentation and oppulent
9
arrived very late at 12.30am no fuss from very freindly staff, concierge especially helpfull after our long journey from australia, staff helped with organising our day trips and tours,meals, in particular breakfast,had a great selection catering for all types of tastes and nationalties, only small complaint was not a good selection in the mini bar (only four soft drinks) but other than this was a very relaxing and enjoyable experience.
Joshua G. Business travelers Malaysia, November 26, 2012
Great Service with smile

best buffet food and nice services
8
the services was excellent. the room was clean and nice, the food are good. there are variety of food for breakfast, lunch and dinner.
Shopping Tip: there are a few huge shopping mall opposite the hotel.

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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