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Excellent 8.7
Based on 5872 reviews

Recent customer comments

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based on 5872 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Leona L.
February 04, 2013
Fantastic hotel with great service
Location, service, luxurious
Hotel was in great location, staff only too happy to help restaurant food was delicious, highly reccommend. Although would of been handy to have a shop closer to buy milk etc.

Mahad A.
February 04, 2013
Nice big hotel
Room and facilities
Had a good time. Room was spacious and clean and nice. View of klcc and hotel facilities are complete. What was annoying was the hotel staff kept checking the mini bar every day!!

February 03, 2013
Luxury Hotel , full of facilities & helpful staff
Excellent breakfast with good services
Do not stay in the rooms at the very end of left wing of the hotel due to the noisy generator.

Alvin N.
February 03, 2013
Nice hotel with good service
Hotel location is good. Nice and clean environment. Hotel staffs able to communicate in English.

Reina S.
February 03, 2013
Better than Hyatt
The room, the foods, location, the staff and pretty much everything
Great hotel, can't find any faults. The room was so beautiful and massive for our standard. The facilities are great. Everything exceeded our expectations. You know there are so many so called five star hotels out there, this one is genuinely a five star!

Khong L.
February 03, 2013
Great location, spacious room
spacious room
Staff were great! The hotel locasion was strategic and closed to Pavilion.

Savas A.
February 03, 2013
Nice and Clean Hotel
Good Location but Quite
This hotel is well positioned in a shopping area but somewhat away from the hassle and noise.. Service is of high quality, breakfast is nice and rich selection. Easy to reach the attractions of Kl.

Barbara L.
United Kingdom
February 02, 2013
Fantastic value for money
Top knotch comfort and facilities with fantastic service in a great location.
I cannot fault this hotel. The service from the time of arrival was excellent, the staff friendly and polite. The whole hotel was decorated to a high standard and beautifully maintained with clean and comfortable the rooms. We also had a view of the petronas towers from our window. The pool and spa areas were lovely and there was a wide range of good food available. Also, a good live band was performing in the main hotel bar every night during our stay. The hotel is perfectly located was visiting the main shopping areas and petronas towers although travel further into town was difficult via public transport as the is not a train station very near by. However taxis are readily available and reasonably priced. I would have liked a map of the hotel on arrival with the restaurant menus and opening times listed but that is really my only real criticism.

Shang G.
February 01, 2013
lovely hotel
We love the breakfast!
We stayed for 3 nights which is a good experience. The room is spacious and the breakfast is the best! recommend this hotel!

david J.
United Kingdom
February 01, 2013
awsome hotel and amazing rooms, the best bathroom
the bathroom was lovely, very big
the bed in the hotel was big enough for 6 people and very comfoy, the bathroom was well set out and very big very grande, freindly staff and 10 minute walk into the bukit bintang would highly reccomend this hotel breakfast was not upto much for the class of hotel, very much the same evry day not much variation, but edible.