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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5470 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5470)
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Kin W. Couples Singapore, May 31, 2012
Not very impressive

Grand hotel, clean room
6.7
Grand hotel, excellent location, the room is nice and clean. However, the restaurant is a 3-star hotel standard, service not even up to a 4-star hotel expectation. Restaurant staff were eating customers' buffet food while serving during breakfast and they were very blur. I probably will not stay at this hotel again.
Shopping Tip: Shopping area nearby.
Hua Y. Couples New Zealand, May 31, 2012
Great location and facilities.

Spacious room, great location.
8.7
the location is fantastic. a short walk to the heart of the cbd where all the actions are and 15 mins walk to the twin tower yet it's still nice and quiet. the room is big but slightly dated even though it's only 5 years old. breakfast was adequate but kind of boring. other facilities like swimming pools, gyms etc were good. in general, for what we paid through agoda, it was great value for money a very comfortable staying.
Hotel Feature Tip: If you want to walk to the CBD centre, try the side entrance on the left and walk through between the hotel building and the Office building. It's a lot quicker way.
Noorijan P. Families with young children Singapore, May 31, 2012
1st time stay in kl 5* hotel

great room with balcony view. nice breakfast. quiet place, away from the main road. my son love to play in the hotel lobby. thank you royale chulan
8
Big room. Nice comfortable bed. Rain shower is awesome, great water pressure. Love the bathtub!
Tagumpay P. Families with young children Philippines, May 30, 2012
Clean & Spacious Hotel

Every place in the hotel was clean. Lobby was very spacious.
8.3
Our stay would have been perfect had concierge come to pick up my luggage as we were checking out. After waiting 15 minutes, we decided to bring down our luggage ourselves. I was expecting better service especially as we were in a Royale Club room.
Travel tip: The posh Pavilion Mall is a 5 minute walk from the Royale Chulan.
Marylou C. Business travelers Philippines, May 30, 2012
great location
10
We chose this hotel because of the investment forum in kl. we booked a royal club room with free buffet breakfast, afternnon tea and cocktails in lounge. The food was delicious. The room is spacious with great views. location is great, it is near monorail.
Tze P. Families with young children Malaysia, May 28, 2012
Great Hotel

Exclusive, Well maintain & very courteous staffs
7.7
Overall very positive experience throughout. A nice weekend stay as very low occupancy and spacious environment to enjoy. Walking distance to Bintang walk. Hotel provides reminders on snatch theft along the main road, it gave us a sense of responsibility from hotel on guests security. Very thoughtful.
Shopping Tip: Close to major shopping complex within walking distance.
Giridharan M. Couples Malaysia, May 28, 2012
Great Hotel, Great Ambiance and facilities.

resort like feeling in the middle of kuala lumpur, nice room!
8.7
Would definitely be my first choice for my next stay in Kuala Lumpur.
Edeareena N. Couples United States of America, May 27, 2012
Cozy rooms. Good Service. Clean and Updated.

Great location. Good food. Friendly and helpful staff.
9.7
Fast and free shoe shining service. Great amenities. Comfy bed. Spacious balcony. Only drawback, if you are not a guest there the parking is ridiculously expensive! So be sure to get your parking chips comped if you have visitors.
Mohd A. Solo travelers Malaysia, May 27, 2012
Superb hotel with great staff

Great interior deco of the hotel, friendly staff, super extra comfortable and relaxing stay
10
The hotel is well-located in the heart of the city. It boasts great interior design and I was spoiled with superb luxury and comfort. The room is spacious and the bed and pillows are really comfortable. You can even choose which kind of pillow that you prefer,but of course this will come in a price. Adequate facilities in the room with WiFi available throughout the floor's level. I definitely recommend this hotel to everyone who will spend a short overnight stay in Kuala Lumpur.
Mohamed M. Families with young children Sri Lanka, May 27, 2012
Amazing Hotel and Very efficient Staff

Large rooms and conviniently located
6.7
This was an extension of my stay and mainly due to the warm friendly staff at the hotel, The hotel is very centrally located near to the pavillion mall in bukit bintang area, Also the hotel has very large and spacious rooms, courteous staff, Some rooms have balcony and large toilets. The breakfast served is with a wide spread.

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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