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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5239 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5239)
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Ralf R. Couples Netherlands, March 21, 2012
Lovely room. But needs up keep

Bar. Good cocktails
5.7
Booked a deluxe room but we were upgraded to an apartment. Hotel is relatively new but looked a little run down!! Out of the way! Taking a taxi to places was not a problem but coming back we ran into taxi drivers who only wanted to negotiate prices instead of using the meter. Service at the hotel was friendly. Breakfast was not interesting.
Piyumika F. Families with young children Australia, March 20, 2012
Great location real 5 star quality

Within walking distance to Malls and Petronas towers via covered walkway, huge overhead shower, very clean rooms, toothpaste/toothbrushes and combs also provided.
9.3
Very enjoyable stay buffet breakfast was very tasty with wide selection. Could do with better facilities for children. No playground near hotel.
Shopping Tip: Pavilion is for higher end shopping head further down the street towards the end malls for cheaper deals equivalent to chinatown.
Christine C. Couples Philippines, March 20, 2012
A five star hotel with its great amenities

great amenities
8.3
great amenities. buffet breakfast just like other 5-star hotels. a bit far though from the railways and shopping areas in bukit bintang unless you don't mind walking 10-15mins. but, they have free shuttle service to pavilion and petronas so its still good. one thing that i didn't like is they did not accommodate my early check-in request. the receptionist at around 3am is not accommodating though and he did not give options or offer us something.
Shopping Tip: if you want in the middle of Shopping are, get hotels exactly in the Jalan Bukit Bintang. this hotel is a bit far. around 10mins. walk to Bukit Bintang but 5 mins walk to the famous Pavilion. best way is to avail their free shuttle service from hotel to Pavilion or Petronas
Ronny W. Couples Australia, March 20, 2012
Lovely hotel

Beautiful and great price
10
Lovely and helpful staffs. Within walking distance to the major shopping centre.
Huangfu Y. Couples China, March 19, 2012
Lovely hotel

Clean room
7.3
I think there are following comments. First one, the price could be cheaper for the member in agoda. Secondly, it can provide free breakfast if it is possible.
Syafiq B. Couples Singapore, March 18, 2012
Great location with large rooms

Near Bukit Bintang Shopping & dining areas
10
The hotel is 5 minutes walk to Pavillion. Lots of shops and eateries are nearby. The hotel rooms are spacious and toilets are huge and clean. ONe of the best hotels in the Bukit Bintang area.
Tony B. Couples New Zealand, March 18, 2012
Best lobby in town.

Lobby area has magnificent decor and surroundings for guest's to relax in . Bussiness centre available at no charge.
7.7
helpfull friendly staff. room was a little sparce,and with not much view.(we had requested high room with a view). was no problem to upgrade to room with view and balcony. no charge.
Anthony C. Couples Australia, March 18, 2012
Our favourite hotel in KL

Great service, excellent breakfast, large rooms.
9
we love the royale chulan. this is our second stay here and will be our hotel of choice unless it changes. the hotel is a little out of the shopping area however taxi's are waiting at the entrance and are very cheap. you can also walk if you can handle the heat to butik bingtang. great place!
Restaurant Tip: Tokyo Street at The Pavillion Shopping Centre is a great place for Japanese food with a nice lively environment despite being in a shopping centre.
Lennart O. Couples Sweden, March 18, 2012
Fantastic hotel

Fantastic service, room, breakfast and pool.
10
We came early and our room was not ready. They offered us an upgrade of room directly without extra charge. Nice view of pool area and the Twin Towers, with balcony. Very clean room with all kind of utilities. Breakfast was exceptionally good with a lot of food from all corners of the world. Very good quality of all food we tried. The best hotel ever we have stayed in! (one of us has travelled quite much in business during many years in US and Europe). The pool was nice and big and the water was very clean. The hotel is situated close to the very big Pavillon shopping center with more than 100 restaurants and cafees. Approx 10 min walk to Pavillon. To Twin Tower approx 15 min shortest way from Pavillon mostly in air conditioned walkways above the steets. The hotel has also free shuttle car three times a day to Pavillon and Twin Tower.
Christopher T. Couples United States of America, March 18, 2012
Awesome hotel! Good location and service

Service/Amenities
10
we had a great stay! the staff was very friendly and helpful. we even ordered room service breakfast 10 min. late, but there was no problem (thanks, it made our day!) it is within walking distance of the petronas towers (but cut through the art/culture center). we also walked to little india and chinatown, which took about 45 min. lots of hotels with clubs around and lots of shopping.

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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