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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5524 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5524)
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Goh W. Couples China, April 29, 2012
great and wonderful hotel with smile services

great and wonderful hotel with smile services
9
Yeo K. Couples Malaysia, April 29, 2012
Four star hotel

Royal style
7.7
Nice
Patrick A. Couples France, April 28, 2012
wonderful hotel ideally located

international standards, great location, excellent service and breakfast
8.7
very pleasant and enjoyable stay, as the hotel offers very good facilities. It is ideally located, close to the bukit bintang area and to the famous pavillion shopping mall. It is just a few minutes walking distance. Despite being ideally located in the city centre, it is still very quite, which allows you to enjoy a great rest.
David C. Business travelers United Kingdom, April 28, 2012
Great location, unlike the big chains.

Excellent value for moneyy.
8.7
Worth trying as an alternative to the 5-star chains, because the hotel is Malaysian owned and, in terms of design and ambience, has a local feel. Very good value, clean rooms.
Brenda H. Business travelers Australia, April 28, 2012
Opulent, outstanding food, but thin walls

Size of room and bathroom
8.7
when you walk into the hotel, all you can say is 'wow.' the place is opulent, the staff smartly dressed, the rooms and bathrooms are stunning and large. i loved it from the first moment. however, the attention to detail in this fairly new hotel is inconsistent. the gym is like a personal gym--very ordinary. i could hear everything on the tv in the next room. when i complained at midnight, security came to the neighbour's room and stopped it, but it went on the next two nights. next door also smoked on the non-smoking floor. the food in the hotel is outstanding and relatively cheap--very impressive. the spa is expensive but very good.
Travel tip: The hotel is close to the Pavillion, but catch the shuttle bus if you want to stay alive. Crossing the very busy roads involved is harrowing.
Fozan A. Families with young children Saudi Arabia, April 20, 2012
Strategic location next to the beautiful market

A luxury hotel and design the various external
9
Hotel Royal Chulan beautiful I relax myself for this hotel
Carole T. Couples Australia, April 20, 2012
Impressive looks; classic styling.

close to shopping, cbd etc.
7.3
plus plus:the royale chulan is a beautiful looking hotel - stunning looks with a big footprint! it's close to shops and food places. great pool.breakfast is an extensive choice. you have to be really picky to not find something that you like! the downsides are the cable tv stations in the rooms - this hotel was at the end of our trip, and we were looking to veg out a little bit. there are no english stations worth bothering about. pretty poor choice for such a quality hotel. also, do not order, in the restaurant, anything that is called a club sandwich - this has to be the worst club sandwich we have ever ordered anywhere. and the price is a surprise to say the least!
Shopping Tip: if you are into shopping - kl is a good place to go. there seems to be nothing but shopping malls. if you want something more than just shopping, go to singapore.
William O. Solo travelers Singapore, April 20, 2012
Great Hotel

Easy Access
7
The rooms are very spacious. Will definitely stay at the hotel in my future trips to KL. Close to the business area.
David C. Business travelers United Kingdom, April 18, 2012
Good hotel, Malaysian contrast to 5-star chains

Staff friendly, central location
8
this hotel wins on two fronts, it is different in ambience/design to the normal 5 star hotel chains, being malaysian owned and generally it is less expensive than its 5 star neighbours. sometimes there are service glitches but these tend to be small problems. the pool is well designed but the pool bar/service quality is clearly not as good as one would expect in one of the larger chains. the location is central.
Shopping Tip: go to the food court floor in the neighbouring pavilion shopping center, some of the best & cheapest dining in kl.
Steven Y. Couples Australia, April 16, 2012
elegant and exotic interior and good service

close to Pavillion shopping mall, beautiful interior
10
This hotel is not as well known as some of the other international hotels like Hilton etc. However when we went there we were pleasantly surprised by the beautiful interiror at the Lobby as well as the rooms. The room furniture was elegant and comfortabe, the bathroom was up to 5 star hotel standard. Room servicec, breakfast buffet was very satisfactory. Also the Gym was satidfactory too. It is across the road from the Pavillion which is the main shopping mall and close to Bukit Bintang which is a main tourist street. Overall we were very satisfied as it was definitely a 5 star quality and good value for money.

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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