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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: Bukit Bintang Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 5620 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5620)
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Donald H. Couples Canada, August 5, 2014
Technical difficulties spoiled our stay.

The pool, the breakfast, the location
6.3
Our key cards didn't work a total of 3 times! The first time, we went down to the front desk and they gave us two new dud cards and when we insisted they send someone else to fetch cards, they left us waiting in the hallway for 10 minutes. Then it happened again the next day. The bathroom is huge but the shower stall was quite small didn't seal properly so we needed to keep a large towel rolled up at the base of the stall door. The location is good, near Bukit Bintang, but it must have been nicer when there was a backdoor to the complex. Now, it is a hot, unpleasant walk to the pedestrian walkway to the Pavilion shopping mall. The pool was nice and the breakfast was great. The room was nice, although the old-fashioned furniture did not suit us aesthetically. The room was so big that the TV was hard to see from the bed. We had to drag other furniture over so that we could sit closer. Room service was disappointing. Overpriced avocado salad came first with no avocado and then with hard, unripe avocado.
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Shinta M. Couples Indonesia, August 4, 2014
Melayu Themed Hotel

Breakfast, Location, Facility
8.7
The most I like about this hotel is the breakfast. So many choices from local, Chinese, Indian, Japanese, and Western food. You will confused to choose which one you will start from. The Pavillon Mall is just behind the hotel. Bukit Bintang monorail is about 10 minutes walk. Overall a nice stay.
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Shalani A. Couples Malaysia, August 4, 2014
Pleasant stay

Spacious room & bathroom. However, needs some refurbishment. Good location.
6.7
The rooms was spacious & comfortable. Location was good.
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Asim A. Business travelers Iraq, August 3, 2014
Stay in The Royale Chulan Hotel

Food, Location , Hotel Design
9
my stay in The Royale Chulan Hotel was comfortable
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Nadarajan J. Solo travelers Australia, August 3, 2014
Apleasant and comfortable stay

staff,the space,location
8
generally a comfortable stay with all the basic requirements met.As usual the staff approach to the patrons were good.on the first day at breakfast was surprised by the lack of malaysian fruits.this was not so on the second day.breakfast was good but somehow food was not as good as previous times.I did use the bar and the promotions were good.
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Michael F. Couples United States of America, August 3, 2014
Good overall hotel, but it is more "4-star"

Location, staff, pool
8.7
Overall, it was a good stay. Breakfast buffet was dissapointing. Food was not up to 5 star standards. rooms were big and spacious, but no cable tv, and no ice machine on the floor.
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Aminah H. Solo travelers Malaysia, August 2, 2014
Fit for a King/Queen

Good food, helpful staff, spacious room
8
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John K. Couples Australia, August 2, 2014
Excellent hotel with great rooms.

Rooms,breakfast,location
9.7
We had two nights at the Royale Chulan at the end of a six week trip, it was a perfect way to end a holiday,the rooms were big and spacious ,the breakfast buffet was fantastic ,the hotel is well situated only a ten minute walk to the main shopping ares,wi if was fast,staff were efficient,the pool looked good, I would readily stay there again,in fact I have reservations for September which I will be looking forward to.
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Molina M. Families with young children Malaysia, August 2, 2014
One of the best hotel in KL

Location, comfortability and friendly staff
9.7
I played tourist in my own country in the big city of KL. Despite being the busiest season and fully booked, staff has been super helpful and friendly. Shuttle provided to and fro KLCC and Pavilion was very convenient and the driver can even picked us up at our own time. Foods were excellent, both room service and buffet. Didn't get to try the spa, will do next time.
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Xia D. Couples China, August 1, 2014
centrally located, comfortable hotel room

close to KLCC, good rate and comfortable room
9.3
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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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