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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

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Excellent

8.7

based on
5762 reviews

3583 reviews in English

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5762)
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Voraseth O. Business travelers Thailand, December 23, 2011
Lovely hotel with great location

Nice room and bathroom. Comfortable bed.
9.7
I spent 3 nights at the hotel and I must say that it is the best stay that I have had in KL so far. The hotel is excellent. Located just 5 min walk from The Pavillion mall and on a quiet street. Room was nicely decorated and the bathroom was well equipted.
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Muhammad R. Couples Bangladesh, December 23, 2011
Lovely hotel, but 10 mins away from center of BB

Facilities are good, rooms are spacius and nice, staff are helpful
8
Great Hotel, however if you want to stay at the centre of Bukit Bintang, it is 10 minutes away from it (walking distance).
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Tong S. Couples Australia, December 23, 2011
Good service all round, nice amenities

located in very convienient location, close to shopping centres, bukit bintang, jalan alor, changkat etc.
8.3
enjoyable stay, big room, nice rain shower, good breakfast spread, staff friendly and helpful; only downside was that tv had limited channels. recommended.
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N K. Families with young children Mauritius, December 23, 2011
Simply one of the best hotels in KL

Lovely hotel and very nice rooms
9.7
it was a wonderful stay - check-in was handled in couple of minutes - rooms neat and clean and kept so during our stay - staff were always ready to assist with smile. break fast was very good as may be expected from a 5 star.
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Hau J. Business travelers Malaysia, December 23, 2011
Great location and value for money

room is spacious and free wifi
8.7
the royale chulan hotel kuala lumpur is located few minutes walk from pavilion kl and not far from klcc, it is great location. the deluxe room is spacious and have free wifi which is good for my works in the hotel at night. besides, i like the buffet breakfast because the variety is good and delicious. you really can taste the truly malaysian food here. i will stay here again when i return to kuala lumpur.
Shopping Tip: pavilion kl is just 5 minutes walk from the royale chula kuala lumpur.
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Zhe Y. Groups Singapore, December 22, 2011
Great location with big room

Big room with good location
7
The service was good which was expected from a 5 star hotel. Room size is decent. However, the breakfast is somewhat a disappointment as the same food was served for a continuous 3 days which I stayed there. Quality was also not on par as compared to hotel buffets elsewhere, though the variety is decent. The free wifi access was also working only intermittently, hampering the overall surfing experience. Hence, it was not as great as expected.
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Michael S. Families with older children Australia, December 22, 2011
A relaxing place to stay

Large rooms, great breakfast, nice pool, close to shopping areas
9.3
A nice hotel with lots of character. Rooms are spacious and well fitted out. Buffet breakfast is excellent. Staff are friendly and helpful. The hotel is a little bit away from Bukit Bintang but easy walking distance.
Hotel Feature Tip: Heritage Bar has good happy hours with very reasonably priced beers and a live band.
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Philip T. Couples Malaysia, December 22, 2011
Amazing location in a peaceful location

Still looks new, nice room and facilities
8.7
stayed over a night. received by friendly reception crew. check-in and check-out was fast and no hassle. easy access to room except a long walk from the lift to the room. condition of the room was great and added value point the wifi was free. would consider to stay in this place again.
Shopping Tip: A walk away from the Golden triangle - Pavillion Mall, Bukit Bintang Street, Lot 10 and Starhill. Good place to stay for shopperholics.
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Cheong F. Families with older children Singapore, December 22, 2011
Nice rooms

Location
8
Enjoyed using the gym and swimming pool. However, we were a little disappointed with the buffet breakfast. Would have been nice to have a wider choice of fresh fruit including some grapefruit. Staff were generally helpful, but I was a little disappointed that a desk diary which I had inadvertently left on the reception counter went missing. Up to now it has not been found.
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Pepijn T. Families with young children Netherlands, December 22, 2011
Very friendly staff, spacy rooms, good location

Extremely friendly staff, very spacy rooms with carpet (good for our 7 old months boy to play on), good location if you like shopping or bars and food,
9.3
Was all you might expect from a 5 star hotel. Good price / quality. Staff is great. Breakfast huge, but not really our taste....Swimming pool at night is beaitufil with nice view, but it closes already at 20h (why?).
Sightseeing/Attractions Tip: This hotel is close to the tourist tour busstop, that shows you around the city. Was nice but takes always more time than you think....like minimum aaaallll day.
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