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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5494 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5494)
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Mohamad F. Families with young children Singapore, April 19, 2014
Good stay

Breakfast, good counter staff, nice pool
8.7
Had a good stay. All was great. Breakfast was really fantastic. Only gripe was with 2 small kids it was really hard to get over to Pavilion. Traffic was very heavy. A traffic light should have been installed at the junctio near Prince Hotel to facillitate guests crossing over to the mall. Plus there's no sheltered walkway and we were caught in the rain on our way walking back.
Chong Y. Solo travelers China, April 19, 2014
Very decent hotel, clean and posh

location, clean, breakfast
9.3
Kirsty S. Couples United Kingdom, April 15, 2014
Thoroughly enjoyed it - the highlight of KL

Breakfast, location, pool
9.7
Excellent. We were very happy with the high level of service and location of the hotel. If you like shopping then this is the place to stay - it is so close to all the designer stores and only a 20 minute walk to the Petronas Towers through the park. (Note: go early in the morning on the day you want to visit as the tickets are on a first-come-first-served basis. We got there at 9:30 and the first available was 1:15pm. Try and get sunset - the sky adds a nice background to the photos. Tickets are 80 ringit) My favourite thing was absolutely the breakfast. The variety is huge and everything of high quality and every option was available at all times. I have to add that perhaps beef rendang isn't everyone's cup of tea for breakfast but I loved it.
Geoffrey N. Couples United Kingdom, April 15, 2014
excellent

staff,room,position,food.
8
Excellent
Man K. Solo travelers Hong Kong, April 14, 2014
Clean hotel room, Friendly hotel staffs

Nice decor of hotel room, friendly hotel staffs & Quiet and Convenient Location
7.3
I stayed here for 3 times and I always come back to Royale Chulan because the hotel rooms are spacious, bedding is comfortable and room decor is elegantly designed. Moreover, the hotel staffs are friendly and attentive with a warm and good manner. I also like the quietness this hotel provides.
Alec E. Families with older children Singapore, April 14, 2014
A grand place to stay

Top class service
9
One of the best five star hotels in KL. The location is absolutely wonderful for shopping.
Jeff C. Solo travelers Australia, April 12, 2014
Comfortable bed with great pillows

Bed,pillow ,cleanses
8
Richard O. Couples Australia, April 11, 2014
Service at the desk and concierge was very poor.

location
4.3
Quite poor: blocked drain in shower recess, dreadful meal at Warisan restaurant, poor service at front desk and concierge.
Oliver C. Couples Germany, April 11, 2014
Horrible staff

the staff wasn't around all the time
5.3
Subramanian V. Families with older children India, April 10, 2014
Royal Chulan was really "ROYAL"

Impressive Grand Lobby, Friendly Staff & Centrally Located with grand view of the Petronas Towers yet away from the hustle & bustle
9.3
We are a family of 5 with the 3 children aged between 18 & 14. Absolutely a Royal Hotel with well connected 2 cosy rooms, well maintained, good spread of buffet breakfast, very friendly staff. The lobby of the hotel was really impressive with the old world charm. Really enjoyed our stay not just for a day but for 3 more days earlier from 3rd Mar to 6th Mar. As an Indian vegeterian, the choice of dinner was not available, understandably so!

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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