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Excellent 8.7
Based on 5872 reviews

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based on 5872 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3
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October 06, 2014
Technical difficulties spoiled our stay.
The pool, the breakfast, the location
Our key cards didn't work a total of 3 times! The first time, we went down to the front desk and they gave us two new dud cards and when we insisted they send someone else to fetch cards, they left us waiting in the hallway for 10 minutes. Then it happened again the next day. The bathroom is huge but the shower stall was quite small didn't seal properly so we needed to keep a large towel rolled up at the base of the stall door. The location is good, near Bukit Bintang, but it must have been nicer when there was a backdoor to the complex. Now, it is a hot, unpleasant walk to the pedestrian walkway to the Pavilion shopping mall. The pool was nice and the breakfast was great. The room was nice, although the old-fashioned furniture did not suit us aesthetically. The room was so big that the TV was hard to see from the bed. We had to drag other furniture over so that we could sit closer. Room service was disappointing. Overpriced avocado salad came first with no avocado and then with hard, unripe avocado.

Lee M.
October 06, 2014
Well worth having the buffet for breakfast!
Comfort, Space,Pool

Wan S.
October 04, 2014
A good retreat place, strategic location
Friendly staff, spacious room and very convenient

Mohamad W.
October 04, 2014
Ideal for Business & Shopping
Value for Money, elegant,nice food & near Shopping Pavillion
Pleasant, relaxing, food was nice & the apartment hotel very comfortable

Varadarajulu K.
October 04, 2014
Very good hotel
Location,food friendly staff

United Kingdom
October 03, 2014
Stop over inkl
The royale club, staff and pool area
we found this hotel really good value and a great location

Varadarajulu K.
October 03, 2014
All good

Chetan J.
October 03, 2014
Good Hotel
Rooms Location Food
Stayed at the hotel for a conference. The stay was good. The rooms were clean. Walls are a bit thin. We had to change rooms because we could hear children crying next door. The hotel offered a free upgrade which was nice of them. Good breakfast spread. Check in and check out is a bit slow, but I think that was because of the volume during the conference.

Norizan J.
October 03, 2014
Nice and quiet place for relaxation .
Myself and husband enjoy our stay at Royale Chulan . The ambience , front staff and the varieties of food to choose. We enjoy the stay and intend to come back next visit .
As mentioned aboved.

Athman B.
October 02, 2014
Excellent stay
Almost everything
Great had it not been for the slow internet