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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

Recent customer reviews

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Excellent

8.7

based on 5833 reviews

3629 reviews in English

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5833)
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Rachael S. Couples Australia, March 1, 2014
Wonderful stay at a great hotel

Breakfast!, good location, excellent presentation & cleanliness
9.7
Great hotel, very friendly and attentive staff. Clean, spacious rooms. Consistent WIFI. Buffet breakfast was AMAZING!
Eddie S. Couples Singapore, February 23, 2014
Nice Hotel

Size of room is very big, bathroom have both shower and bathtub and the close proximity to Pavillion Shopping Centre
7.3
Overall the stay was good except that the room we were assigned have air condition that is not cold especially in the night
Mohamad Z. Business travelers Malaysia, February 23, 2014
great place, nice location very good for business

ambience, location and facilities
8.3
Good stay, will stay again and recommended to others
Mohd M. Business travelers Malaysia, February 21, 2014
Stay at Royale Chulan

The food, the room, the seminar/training room
8.7
Great. Expected of this 5 stars hotel. Will come again. Location might be not the best.
Conrado C. Business travelers Philippines, February 20, 2014
Old hotel but friendly staff

friendly staff, location
5
so so, the hotel is very old and the service in the restaurants are quite lousy, the staff are all very friendly though.
Anne W. Business travelers United Kingdom, February 19, 2014
Mistakes by staff marred this visit

lounge, room standard, value for money
7.3
Truly a nice hotel but a few issues. Checked in to a room already occupied. Charged twice for food - how they thought I'd had 2 Caeser sslads, one with chicken & one plain! Attempted to charge for room although Agoda voucher presented & taken at check in.Same guy who checked me in to an occupied room?
Farhan A. Solo travelers Singapore, February 18, 2014
wonderful short stay experience

friendly staffs, clean room & quiet
8
A good experience of a stay in Royale Chulan, nice architecture, friendly staffs, near to shopping malls. No complaints due to short of a stay. Great wifi connections too.
Lee K. Couples Malaysia, February 15, 2014
Comfortable and relaxing

location, comfortable and good staff
7.3
Comfortable, relaxing with good staff.Buffet breakfast is disappointing for the price and the selection compared to other 5 star restaurants.
Datu R. Business travelers Malaysia, February 12, 2014
Great And superb

Nice food next to shopping malls
10
It was fabtastic as i stayed yhere couple if tines before. Walling distanxe to pavillion sjopping mall. The room is spacious ang huge. Bfast served as early as 6-am
Alastair H. Solo travelers Australia, February 10, 2014
As good as it gets

Attentive, efficient staff. Prompt efficient room service. Overall quality of the hotel.
9
Apart from a lack of a good range of western food, everything else was pleasant, enjoyable and stress-free.
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