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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

Recent customer reviews

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Excellent

8.7

based on
5762 reviews

3583 reviews in English

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5762)
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Zaharah W. Couples Malaysia, December 30, 2013
Ok. Good one

Very good
8.7
Happy. And will come again
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Betty K. Families with young children Malaysia, December 29, 2013
Nice hotel with great food and comfortable bed

Great food, clean room and comfortable bed
10
The stay was great. Check-in and out were very efficient with friendly staff. Breakfast is also fantastic but was too crowded. BBQ Buffet was great too with wide spread of choices.
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Thokozani M. Families with young children Zimbabwe, December 27, 2013
wonderful

clean, close to shopping and good breakfast
8.7
This is a very clean hotel it has clean carpets and it is confortable, bathrooms are big and it was wonderful staying there with children, breakfast has variety and you can walk to the twin towers. they have taxis that are reasonably priced just at the door
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Chai Y. Couples Malaysia, December 26, 2013
CLEAN ROOM, COMFORTABLE, GOOD LOCATION

ROOM SERVICES (cleaner) very polite and responsibility , location veryclosed to shopping mall, big size room and comfortable bed
8
the hotel overall is good and worth for revisit again. However, the receptionist and jockey service staff are not professional enough. check in and check out time was very slow, receptionist staffs are not helpful and Low efficiency. on the other hand, the room service staffs are very polite and friendly, they offer the clean room service even we are not request for it.they are very high performance and always show their patience for work, we can see the cleanliness through corridor, swimming pool, lift, room and lobby The jockey service staffs are in bad service too. they refuse to give any help when we are not parking in the valet parking and just call us go find parking by ourselves in the normal basement car park area. overall we might be re visit the hotel again if we saw any changes has made.
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Tarun N. Families with young children India, December 25, 2013
Nice value for money

Great location, large rooms and wide range of breakfast
7.7
It was good experience and location is very close to major attractions like Bukit Bintang & perronas tower. Close to shopping areas yet in quite location. Big size swimming pool. Petronas tower is just 10 min walking distance. Wide choice of breakfast.
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Junaidi A. Business travelers Malaysia, December 24, 2013
Great comfortable Hotel

Quiet surrounding, comfortable bed frendly staff
8.7
I was upgraded to a bigger room. Check-in was fast and the staff was very helpful and friendly. The bed is comfortable and has many pillows. I would stay here again if the rate is good.
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Jeffrey D. Couples Australia, December 24, 2013
Very nice hotel would recommend to others

Location, price and comfort
7.3
Stay at the hotel was to be expected for the price range
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Noormusidah A. Families with young children Malaysia, December 24, 2013
comfortable, spacious, international

breakfast , room and garden
9
the room was spacious and very comfortable.the hotel had variety of food during breakfast.You can have big breakfast there.the hotels was also very nice with garden and waterfall which located at the centre of the hotel.the hotels is also a walking distance to the one of the biggest shopping complex in kuala lumpur.
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Gabriel E. Families with young children Malaysia, December 23, 2013
A Surprisingly Pleasanr Hotel with Friendly Servic

The location, friendly service and Clean Room & Bedddings
8
I was clearly not disappointed, it being my first visit. The rooms were and beddings were comfortable and clean. The Buffet breakfast was superlatively glorious !
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Kuam H. Families with older children Malaysia, December 23, 2013
Pleasant and comfortable

Location, good breakfast, friendly staff
9
Centrally located in the heart of KL. Walking distance to Pavillion, Bukit Bintang and KLCC
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