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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5465 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5465)
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Cathy M. Solo travelers United Kingdom, July 9, 2013
Lovely hotel in great location

spacious room, central location, close to shops
9
Excellent hotel with impressive reception area. We had a deluxe room which was huge with a view of the Petronas Towers. Large modern bathroom, well stocked with amenities. We didn't have any problems with the wifi connection. Location is great if you want to be close to shops and Bukit Bintang. The huge Pavillion Shopping mall is less than 5 minutes walk away, full of shops, restaurants, cinema etc and the KLCC and Petronas Towers only a 10-15 minute walk. The area was not noisy considering it's central location. A little difficult to get to public transport though and taxis at the hotel are the more expensive blue ones - the budget ones aren't allowed to wait or pick anyone up unless you have pre-booked them. Staff were friendly and helpful, though room service was a little slow.
Richard B. Couples United Kingdom, July 8, 2013
Beautiful Hotel with tremendous service

Free Room Upgrade, Excellent Location, Absolutely Spotless Rooms
9.3
We had booked to stay at The Royale Chulan for 3 nights but ended up staying an extra night because we loved it so much! After booking a deluxe room, upon arrival we were upgraded to a Executive Suite. I get the sense that each room would have been as spacious and clean as ours was. Made our stay extremely comfortable. Wi-Fi was not very good but that's bareable. Any help or advice needed from the staff was handled quickly and very well. Overall excellent stay.
Michelle M. Couples United Kingdom, July 8, 2013
Perfect for a city break

Friendly staff, great breakfast and awesome bed
9
The staff were extremely friendly and helpful throughout our stay. The bedrooms are very comfortable, especially the bed, with a great bathroom. The hotel has an individual character, it was nice to stay somewhere that felt different to the standard hotel decor. It is close enough to local attractions but far enough away to not be in the thick of it. Overall; an extremely pleasant stay.
Ahmed I. Business travelers Bangladesh, July 8, 2013
Wonderful days and peaceful nights in cleanliness

Lobby, elevator system, rooms
9.7
The nights and days in the hotel were away from the sometimes directionless bustle of everyday life. I felt the power of liberty and freedom again, not necessarily because of the opulent ambiance of the hotel interior, but because of the spirit of art and creativity that was infused everywhere and that was getting insinuated into my very core. I was quiet and free and inexorably rejuvenated. It has been a lesson to carried forth into my years and seasons ahead.
Sunde L. Solo travelers Australia, July 7, 2013
great hotel with great staff

lovely rooms swimming pool staff
9.7
i have stayed many times at this hotel and have never been disappointed.
Chin M. Business travelers Hong Kong, July 5, 2013
Nice

Big bathroom, convenient location, clean swimming pool
9
Alex S. Groups Philippines, July 5, 2013
Good location but lacks eating places nearby.

Nice rooms,friendly staff, close to shopping area.
8
Had an excellent stay though I think that the breakfast selection could be improved to include more western food. It catered mostly to the middle eastern guests.
Stephen F. Business travelers United Kingdom, July 5, 2013
Sufficient hotel

I was working at the KLCC centre and it was a 10 minute walk
6.7
It was just ok. Very large but clearly seen better days. If you're working at the KLCC, there are closer and nicer hotels, but a bit more expensive. Breakfast was huge but expensive.
Diane K. Couples Australia, July 5, 2013
Great hotel, chosen from the internet so very happ

Location, cleanliness and size of room.
8
An very relaxing stay. Very quiet hotel. Great central location to all shopping facilities, fantastic restaurants.
Tai E. Couples Malaysia, July 4, 2013
Value for money

Huge room, great breakfast, well located
8.7

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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