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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
5380 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5380)
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Peter S. Solo travelers United States of America, February 28, 2013
great hotel and staff

all, from lobby to wide halls, to room, to restaurants and of course staff
9.7
An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive. An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive.An all around great hotel. I guess you need me to fill in more space but to do so will only be repetitive.
Hotel Feature Tip: all places are "out of they way." Taxis in front are far more costly than a taxi on the street
Karen S. Couples Australia, February 28, 2013
Great Hotel. Super Value. Attentive Staff.

Royal Chulan Suite, Cheerful and Professional Staff and Scrumptious Breakfasts.
9
We really enjoyed our stay at the Royal Chulan which had been recommended by a work colleague who stays there regularly. We had booked a Deluxe with Breakfast and was initially provided with a room for smokers. We asked for non-smoking and were upgraded to a suite. The extra space, separate living area, kitchenette and large balcony to sit out on at the end of a day of sightseeing was fabulous and I'd happily book this style accommodation in future at the Royal Chulan and recommend it to others. Porters, Reception and Dining area staff were polite, cheerful and helpful. The hotel was immaculately clean. A good 15+ minute walk to KLCC Park and Suria Shopping Centre that includes Petronas Towers, 10 minute walk to the large Pavillion shopping complex. There's a short cut out the back of the hotel to get to Bintang Rd and Pavillion maybe a bit quicker. The only negative is that its a good 10+ min walk to the nearest light train and mono rail. I'd rate this hotel as probably one of the cleanest and best value hotels I've stayed in throughout Asia and probably anywhere else for that matter.
Sightseeing/Attractions Tip: 'Go KL' is the free KL bus doing laps of the CBD including stops near some of the main tourist attractions. The buses are fairly new and they have two routes. One purple and one green. The buses come along every 5 minutes or so during peak hour and every 15 minutes off peak. The only problem is that the bus stops are not always that well signposted, but if you are a little adventurous and don't mind asking for help along the way it isn't too much of a problem. Pick up a leaflet at the Tourist Info Centre or some hotels/shopping centres for the routes. Maybe you can find it online. You also just HAVE to take a trip to Petronas Towers which goes to the skybridge first for 10 minutes (about half way up) and also then on to the 86th level (near the top). The view is tremendous. Its really worth the expense - about 80 MR(and half price for seniors aged 55+). Menara Towers was very 'tired' in comparison. Also a trip to Batu Caves (free entry) would have been quite lack lustre if we had not also taken a guided walk of the Dark Cave. Can't recall the cost of the Dark Cave entry fee (maybe 30 MR) but it wasn't very expensive. The guide's enthusiasm for conservation, knowledge about the caves and creatures made all the difference for us. Easy to get to. Take a bus, monorail or LRT to KL Sentral and from there take the Komuter Train right to Batu Caves. Newish carriages. The train station is right outside the Batu Caves entrance. The return fare was no more than a few dollars and quite easy to negotiate. Easier still when the next leg of the monorail is complete that I believe will take you straight into KL Sentral. At the moment a number of the transport options aren't fully integrated and sometimes you need to get off one mode of transport and find your way to the next mode that is close but not always intuitive.
Adil S. Families with young children Kazakhstan, February 28, 2013
Great location

nice pool
9.3
bad internet connection, but good location and nice and clean pool. reception staff offered room with good view and very polite.
Kamhal K. Couples Malaysia, February 28, 2013
Beautiful Hotel

Fine Malaysian Architecture
10
Cosy and comfortable room. Clean and tastefully decorated. The Malaysian Malay interior decor is exceptionally fine and worth noting. Wonderful service rendered by the hotel staff. Kudos to the General Manager of the Hotel.
Ruopu X. Solo travelers China, February 27, 2013
just great!

location, service, facility, price... everything!
10
Everything's just perfect for this hotel. felt like a queen during my stay!
Rupna S. Couples Australia, February 27, 2013
Great hotel with really good location

Good local feel with international standard.
9
Great hotel for the price. 5 Star international standard. Close to shops and restaurants. Staff is friendly and helpful.
Shopping Tip: Across the road from Pavilion shopping centre.
Allan C. Business travelers Singapore, February 27, 2013
Grand Hotel with huge room

Great traditional design reflecting Malay culture
7.7
Experience positive except in-room wifi which could not be logged on via iPhone - a frustration!! Great breakfast!
Wan C. Couples Hong Kong, February 27, 2013
Convenient location

buffet breakfast, location
8
Nice location, twin towers, Pavilion, Lot10, Ahlor street all within walking distance. Breakfast is very nice. Great value for money!
Patricia S. Solo travelers United Kingdom, February 27, 2013
excellent service and luxurious

luxury. ambience. nr to everything
10
Very enjoyable. lived up to and surpassed expectations
Stephen B. Solo travelers United States of America, February 27, 2013
first rate hotel in a great location

location location location
8.3
this is a very lovely hotel with a great attentive staff, concierge service was excellent, checking in and out was quick and efficient.the room rate that i booked were all filled so i recieved an upgrade to a king suite. the wifi was adequate enough but only if you sat in the outer room near the door. i didn't get to the morning buffet, arriving at about 10:30 the food was being cleared for the lunch sitting and service was completely lacking, also one evening i visited the patio cafe for a snack, i ordered a single roti, nothing else, no other guests, after about 25 minutes i had to leave after watching 5 waiters walk around pretending to do something .

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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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