Back to hotel info

Excellent 8.7
Based on 5873 reviews

Recent customer comments

Filter by traveler type

based on 5873 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3
Sort by

August 23, 2013
great location n spacious room
location close to pavillion, big room, cleanliness, complete bathroom amenities
I would definitely stay here again. Close to shopping malls. Big spacious room. Good service. Fast check in n out. Luxurious hotel. Affordable price. Close to a great indian rest with mouthwatering food.

Nafeesah U.
August 21, 2013
Relaxing stay
Large comfortable bed, Great breakfast buffet, friendly staff
This is the third time i've stayed at The Royale Chulan and as always it was a relaxing and good experience. The breakfast buffet is great!! And the rooms are extra's really value for money.

King L.
Hong Kong
August 20, 2013
High Qulaity at Reasonable Price
Close to attractions and shopping centres; Very comfortable room; Good Price
Very comfortable; Good services; Able to check-in early at 9:30am and checkout late at 3pm

Paul S.
United States
August 20, 2013
Overall comfortable stay
pool, executive lounge staff, nearby foods and shopping
This hotel exterior is a wonderful piece of architecture. The inside though, is dated, especially the rooms. I believe its just because of the very high turnover rate of guests - especially Chinese tour groups that come in 500 at a time on 20 buses(most smokers) and the hotel doesn't keep up with cleaning or updating the rooms. The shower was nice and very functional with good water pressure and hot water. Breakfast buffet offered a large variety of ethnic foods, but they have a hard time keeping up with the rush of guests so many dishes are gone. Physically, the hotel is located about a 15 minute walk to the nearest shopping area (Pavilion Mall) which can eventually lead you to monorail green link. Once, there endless shopping and dining experiences await. Would I stay at this hotel again? probably not because I know the area now and know of better choices...but for a first timer in fit the bill.

leung A.
Hong Kong
August 19, 2013
not special,
location, bath room, free wifi

karl J.
August 19, 2013
very comfortable and great value
room size breakfast and location
The hotel was comfortable the staff where very friendly and the location was excellent.

Ryan N.
August 19, 2013
OK for a stay in the City
The Pool, Room Size, Room cleanliness
4 Night stay, Hotel has a good central location, Only 5-10 minute walk to Pavillion shopping centre. Pool was nice. Service was sometimes a bit rude/short (perhaps did not understand english very well), and food was quite bad.

Bo C.
August 19, 2013
Good Staying Experience
Close to city centre, clean and large room
Best one for our family to stay in KL. Close to the Twin Tower and shopping centre. Convenient to Airport. Good Swimming pool facilities and my kid really enjoyed it.

widad H.
August 18, 2013
excellent, beautil spacious
poo, service, cleanlenes
it was excellent, very clean and spacious, great for romatic getawys, amazing brekfast

August 18, 2013
My stay was comfortable.
The entrance lobby is large and spacious.The morning buffet breakfast is good with a large variety. The room is clean and simple.
My stay was comfortable but the Wi- Fi was not working properly .