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The Royale Chulan Hotel Kuala Lumpur

No 5 Jalan Conlay, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 402
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 5583 reviews

Value for Money
8.8
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (5583)
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David H. Couples Australia, July 26, 2015
Wonderful experience

Size of room, good food and friendly service
10
The only downside was accessibility due to the building work going on around it, but that seems to be typical of KL
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Lars B. Families with older children Denmark, July 25, 2015
Authentic

A luxury hotel with an authentic spirit
8.7
an authentic experience supperted by a positive and professional staff
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Kaveh J. Couples Malaysia, July 18, 2015
review

Location, Staff , Value for Money
6.7
Comfortable
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Leo T. Families with older children Malaysia, July 18, 2015
VERY GOOD

FOOD, HYGINE, LOCATION
10
EVERYTHING IS GOOD
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Mao T. Couples Singapore, July 18, 2015
great place

location. room stanard ,nice food
10
NA
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Kim H. Solo travelers Singapore, July 16, 2015
Royale Chulan Hotel should only be 4 stars.

Location, location & quiet
7.7
I have stayed at the Royale Chulan on many occasions, upon check in, there were no hand and face towels in the room. louvre panel separating the bedroom and bathroom was very dusty. One can feel that the house-keeper do not vacuum the carpet daily. The bath area is poorly maintained i.e. corners of toilet walls covered with fungus stains. Bedroom - bed was comfortable, walls clean and room bright. Breakfast spread was good. Minor details are not look into hence 4 star rating.
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Yeong S. Couples Malaysia, July 12, 2015
great location and comfort stay

location, comfort and clean room, friendly staff
9.7
I was impressed by the room, My room been upgraded to 9th floor Royale Club, the room is big and comfort, some more have KLCC view. Location is great, Pavilion and bukit bintang just within walking distance, even can walk to KLCC. All the staff are very helpful and friendly. But there was electricity interruption during my stay, after my breakfast we were unable back to room because lift not working, under assist of the staff, we able take another lift up to 5th floor then go up to 9th floor which we stay by staircase, that really not a happy experience in a 5 star hotel. We expect some compensation or complimentary will be given but we only receive apologize from the staff whose assist us back to our room
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Abdul G. Families with older children Singapore, July 5, 2015
Location, Friendly staffs & Big room

Location, Friendly Staffs & Big room
9.3
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Abdul G. Business travelers Singapore, July 5, 2015
Good location, & big room

Good location, friendly staffs & big room
9.3
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Assameur M. Families with older children Singapore, July 5, 2015
ramadhan stay

the bed, the salt bath provided, the availablility connecting room.
5.7
not so pleased with the pre dawn meal which was packed in plastic containers. no mineral water to accompany meal although requested. the food served was not appropriate for fasting. the set meal with salted eggs and salted fish.. we were given a choice for the drinks but no choice for the food served. we expected a decent pre dawn meal to respect those who are going to fast. what has the hotel got to lose for giving a decent meal like a buffet spead for pre dawn meal during the month of ramadhan giving choice to those especially children.
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Customer Reviews - The Royale Chulan Hotel Kuala Lumpur, Kuala Lumpur

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