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Excellent 8.2
Based on 127 reviews

Recent customer comments

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based on 127 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 9.7
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 7.5
  • Food/Dining 7.1

Sai P.
Hong Kong
October 29, 2015
nice room
Good spots at the Rocks, pretty room, nice view at the local working office right next to my room
i think it was lovely to have stayed at the Russell Hotel, the room is lovely and clean, good location, and a great view from our room's window, that we could look right at the local working office and they also have a good view at our room. Privacy is absolutely zero in this room, Awesome!!! Not!!!

Kefyn J.
New Zealand
September 16, 2015

Kate D.
United States
August 30, 2015
charming Sydney hotel
Location decor staff

elena B.
August 24, 2015
Fantastic location but a bit overpriced
Location and people at the reception!
It was a short one. So, I can only say that I liked the place because it's not like the others and in a very nice area. The only 2 things is that it's not quite clean, especially under the bed (though it can be dealt easily) and the price. I'm not an expert but i believe that it should be less expensive. And it's a bit noisy...otherwise, a great place to stay!

Joan E.
August 22, 2015
Second Time Disappointment
Location to station & opera House
First time - a great room, large comfortable queen bed well appointed' This visit a small room with double bed - looking out on a brick wall with people walking by in a corridor - no privacy. Fridge with glass door shone and hummed all night till we turned it off! Breakfast however was great!

David B.
New Zealand
August 08, 2015
Russell Hotel's Charms
Location close to CBD. Rooftop garden was fabulous. Room was charmingly furnished.
Memorably charming

Ricardo G.
United States
July 12, 2015
Not your standard hotel, bu that's a good thing.
Quaint, friendly staff, great location.

Dong S.
South Korea
May 29, 2015
Good location
good location good view and nice people

codie-lee G.
May 19, 2015
great location and staff
location staff price
Very nice. Just where we needed to be to get on our cruise ship. It was just a small bedroom. It was just a place to come back to after going out. Just to sleep. If i wAs going to spend any more time other than sleep id need a tv in room. Great staff let us leave bags there why we explored sydney and even when we came back from cruise they let us drop bags there for few hrs as we had to wait for plane. Staff were kind n helpful. Breakfast included was great. Pretty good price to for location can ask for anything better.

Linda R.
United States
March 23, 2015
A boutique hotel with lots of charm
The best things about the hotel The location being next to the wharf is easy to access any type of transportation. I enjoyed the unique layout of the hotel. The staff were so helpful.
I would recommend The Russell Hotel for anyone going to Sydney. Even though it is right next to the wharf, train, and main street, it was extremely quiet. The entrance is on the side street and possible to miss if you aren't paying attention. There is an elevator that takes you to the reception and room levels. Be aware if you have physical disabilities and stairs are a challenge, this may not work well for you. The staff is very helpful. The room I stayed in had a window that looked onto a courtyard and the hallway to other rooms. There wasn't a hair dryer but there was an iron with ironing board and small fridge.