2015
Very good 7.5
Based on 985 reviews

Up to 30% off with Agoda Insider Deals!

About The Santosa Villas & Resort

Description

The Santosa Villas & Resort offers a stunning beachfront resort in Senggigi on the beautiful island of Lombok, East Indonesia. Located just 20 minutes from the Selaparang Airport, the resort features a variety of accommodation from Terrace Rooms to Family Villas. All units are roomy and come with an excellent range of modern amenities. Guests can take a dip in the free-form lagoon pool or relax at the in-house spa. There are six eateries on offer, including Nusantara Restaurant, the Lobby Lounge, the Sea Side Restaurant, the Sunset Bar, the pool side Sanken Bar, and the BBQ night. The resort provides great access to the Gili Islands, Rambitan Village, Penujak, Sukarara, Sendanggile waterfall, and the Mount Rinjani. If you’re looking for a special and unique experience, look no further than The Santosa Villas & Resort.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • spa
  • massage(s)

Swimming & soaking

  • outdoor pool

Water sports

  • water sports (non-motorized)

Land sports

  • tennis court(s)
  • table tennis

For kids

  • children's playground
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Payment types accepted for services

  • Visa
  • MasterCard

Languages Spoken

  • English
  • Indonesian
Show more Show less

Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Must use an extra bed
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 375000 IDR
Breakfast Charge (when not included in room rate): 125000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15. Km
Distance to Airport: 50 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 3
Number of Rooms : 194
Parking Fee (per day): 0 IDR
Time to Airport (Minutes): 60
Year Hotel Built: 1989
Year Hotel Last Renovated: 2007
Show more Show less

Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 7.1

Nadira R.
Malaysia
July 18, 2016
Below My Expectation
I spent 1 night at Santosa and it was way below my expectation but first of all the only one thing I love about it is the hospitality. The staff are friendly and very helpful. My room was upgraded from superior room to deluxe room. There are basic amenities in the room except for hair dryer, iron and ironing board. You have to get it from house keeper but they ran out of it when I requested for it twice on a different day. The condition of the room was pretty bad, well lets just say it is not well maintain. Old building with old furniture. In terms of cleanliness, there was a spider web in my bathroom so you judge that. The breakfast was okay, nothing special. There are few shops nearby the resort and the pathway to the room is not well lighted so it can be quite dark at night. If you are looking for a place with great facilities this is not the resort you want to stay.

elaine Y.
Malaysia
July 12, 2016
ELECTRIC CUT OFF
DURING MY STAY JULY 2016 ELECTRIC CUT OFF IN MY ROOM MORE THAN TWO TIME ,FACILITIES IN ROOM NEED IMPROVEMENT

Frans A.
Indonesia
July 11, 2016
not really good itchy bed i think for this price we can get good hotel wilth really clean one
we want to rent a boat but its quite cozy offering and oricey too.

Chin K.
Malaysia
July 08, 2016
Bathtub water is very dirty
Everything was nice except the bathtub water. While filling up the tub for a nice dip, we can see think dirt/mud deposited at the base of tub. we were told this is probably the water wasn't running for a period of time that resulted in this. And thus we were told to turn on the tub's water and let it flow for as long as it takes. Did that for more than 2 hours and still the water is dirty as we can see dirts are being deposited at the base of tub. And so we gave up. Did the same steps on the next day for few hours and still the same. Finally we gave up totally. This is really disappointing. Something that hotel needs to improve, else we won't come back for it.

freddy N.
Indonesia
July 06, 2016
Near senggigi beach
Near food area

Ow W.
Singapore
June 29, 2016
Huge Resort but limited Dining Option
Checked in and was surprised to be given an upgrade from Superior to Deluxe Room. Staff at reception was very friendly. Room was spacious but lighting was rather dim and furniture are old, there are mosquitoes in the room too. :( There was also a musky smell when we got into our room. Air-con condition was not good too but technician came by to fix it. Pathway back to room from main lobby was rather dark at night which made us felt uneasy. Breakfast was limited. Due to Ramadan period, restaurants outside of the resort do not open for business until 4pm. There was a Orchid Massage next to the resort which offers very reasonable service - Rp60,000 for 1-hour foot massage and Rp70,000 for 1-hour body massage.

qian D.
China
June 24, 2016
General price
Nice Hotel ,Room facilities are relatively old

WAI O.
Singapore
June 21, 2016
Horrible Horrible
I read other travelers review before deciding to book this resort but was dissapointed when my personal experience was far frm the reviews. First the plus points of this resort is staff are friendly, garden is nice i got a free upgrade with large bathroom. Next the minus points are some of the bathroom fixtures n tap are not working i called housekeeping for help but they didnt come at all. There were lots of broken tiles inside the swimming pool i was very worried my kids will cut their feet. Breakfast was sub-standard to me basics like porridge, cereal, yoghurt was not provided, food variety was very lacking not sure if its becoz of ramadan that they cut down. Laundry bags are not provided. The balcony is made of wooden floor boards n some of them are either loose or broken i nearly had my foot stuck in the gaps when one of the floor board gave way. Very dangerous for kids to hang around the balcony area. The spa shop/ service is far from hotel standard where it is located at an old unused terrace building they jus convert two hotel room as a to me make-shift treatment room with hardly any air-conditioning. I asked for ayuverda massage not sure what oil they applied on me it came frm a white plastic bottle tat looked cheap. There is no pre-foot bath nor herbal tea being served after treatment which most hotel spa will provide n all the fixtures are 80s wooden bed. The whole experience was errie as i had to walk to the vacant building in the evening felt very cheated of the entire experience. There were some cafes n restaurants outside of the hotel other than that nothing much to shop around so i wouldnt say location is fantastic either.

Nurul D.
Indonesia
May 13, 2016
Very Nice
Good

SITI J.
Singapore
April 01, 2016
Overall stay in santosa
Stayed for 5nights but would prefer to stay in gili T with more crowd. Senggigi was not as happening as I thought it would be. The beach is clear blue and it is accessible for boat ride pick up to gili T/meno/air.


;