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Excellent 8.4
Based on 545 reviews

Recent customer comments

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Excellent



based on 545 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.1
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 7.6
  • Food/Dining 7.6
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Sue C.
Malaysia
April 14, 2014
The best hotel that ever stay!
Excellent guest service, Nice buffet breakfast, Easy access to beach
On arrival, we were warmly welcomed by the resort staff with complimentary drink and flowers. Although the room we booked was beach wing, the staff explained in details the room amenities they provide, and we were treated like a VIP in the resort and all our requests are being taken of. Overall we were impressed by the room setting and the great service they provide. I will definitely recommend this resort to other people who intend to stay in Bali.

Helen S.
United Kingdom
April 10, 2014
Relaxing in a beautiful setting
Infinity pool, location and the gardens
On arrival the staff were very welcoming and helpful, ensuring all our luggage was seen to, whilst hanging over our necks a beautiful flower necklace! The setting within the hotel was beautiful, well maintained and peaceful. The infinity pool was fantastic to swim in and the view out to sea was great. My only annoyance would be the people trying to sell you things from the beach, however after a few minutes they get bored and move on. The staff around the pool were very nice and the little treats of fresh fruit and a small ice drink daily were delicious! The rooms were everything we need, very clean with a great view over the gardens. The beds were extremely comfy! My only small annoyance would be the wifi signal was abit hit and miss. All in all a very nice hotel with friendly staff. Great breakfast with a good variety to suit all.

SIN C.
Hong Kong
March 30, 2014
MANY NICE RESTAURANT IN BALI!!
BEACH SIDE NICE POOL, EXCELLENT CUSTOMER SERVICE, CLOSE TO TOWN

christopher G.
United Kingdom
March 21, 2014
nice place to relax & unwind
Location,Clean & really friendly staff
Really enjoyed my stay,chilled by the pool,staff were excellent,hotel was immaculate.

Serena T.
Singapore
March 14, 2014
very good service level by the staff
service, rooms and proximity to beach
Intially we got the room by the garden and was informed that is across a public road. We stayed on the ground floor, that was very convenient. Room was big and clean. We did a pre wedding photoshoot there, and staff were accomodating.

Wang S.
Hong Kong
March 12, 2014
Gorgeous sunset view
1) By the beach 2) open beach view fr balcony and jacuzzi shower 3) Sunset view fr the pool is amazing
Was staying at an ocean view suite on 3rd floor. Basically up to expectation. The bed is very comfortable. The bathroom is also spacious and comes with ocean view. Privacy of our room is good and I feel comfortable taking a bath or shower with the window open to look at the ocean. I just wish we could have breakfast at the restaurant by the beach. Maintenance of the hardware needs attention and the airconditioner drips. They dont have gorgeous varieties in breakfast but I like it they provide poached eggs by 3 options: soft, medium and hard.

pui C.
Hong Kong
March 08, 2014
Nice location of Seminyak beach, romance and relax
Romance, relax and can see Sun set on beach
The best hotel during my vocation in Bali. Very relax and romance. Must have a walk on beach to see sun set. Good place of swimming pool too. Many restaurants and shop nearby please feel free to visit.

Lim M.
Singapore
March 02, 2014
Our stay in another building away from main build
close to beach, quiet environment, security guards
Was not informed on agoda website that the room is away from the main building.

Daya T.
Australia
February 24, 2014
Excellent relaxed atmosphere
Swiming Pool, Friendly Staff
Me and my wife spent 7 nights and enjoyed the pool and and excellent relaxed atmosphere.

Pareza K.
Canada
February 17, 2014
I was very disappointed in this hotel.
not too much.
I was told I could not charge food and drinks to my room. I experienced staff glaring at me while I waited for my snorkeling tour guide to arrive as if I was making them uncomfortable because I was sitting in the lobby. The beach in front of the hotel was littered with garbage. Very disappointing stay.